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Best Western Mangga Dua Hotel and Residence

Booking.comUS$45*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$56*
US$45*
US$56*
US$45*
US$49*
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Best Western Mangga Dua Hotel and Residence
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250 Reviews from our TripAdvisor Community

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Showing 164: English reviews
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New York City, New York
Reviewed yesterday NEW

Hotel is a bit dated, but the staff is fantastic. The elevators can be a bit slow, but not a big issue. Hotel restaurant offers great variety. Only thing I found truly annoying is the lack of air conditioning in public areas such as the lobby and the hallway. Wifi worked well and as a BW diamond, received upgraded room...

Review collected in partnership with Best Western
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Helpful?
Thank Babypuwet
Bandung, Indonesia
Reviewed 5 weeks ago

Recently, I used to stay in Jakarta and noticed there's a promo for BW Member. Rp.300k/night with maximum stay 2 night only. But it was really cheap with the whole facilities. The promo price is only until 30 June 2017 (If I wasn't mistaken). For the facilities Room: Clean, fast wifi connection (I used to update my whole apps in...

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Helpful?
Thank azhariharris
GM-BWManggaDua, General Manager at Best Western Mangga Dua Hotel and Residence, responded to this review

Dear Mr Azhari, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence We appreciate you for taking time to share with us your experience while at Best Western Mangga Dua Hotel & Residence, Jakarta. And We deeply apologize too for inconvenience it may have caused on your recent stay at our hotel. We certainly appreciate you bringing those matters...

Kuala Lumpur, Malaysia
Reviewed 13 April 2017 via mobile

Just to share that my stay at this hotel is can be catagorize as a good stay. Staff considerably friendly. The security was good. Reception even though need a bit of an eye contact however everything was superb. The restaurant food was good however variety need to be improve. The room on the otherhand was nice and clean. Smell good...

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Helpful?
Thank Kamarulzaman S
GM-BWManggaDua, General Manager at Best Western Mangga Dua Hotel and Residence, responded to this review

Dear Mr. Kamarul, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence We appreciate you for taking time to share with us your experience while at Best Western Mangga Dua Hotel & Residence, Jakarta. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests....

Jakarta, Indonesia
Reviewed 21 November 2016

They have Mongolian BBQ Night every Friday and Saturday Night. It is a great deals because we can eat everything for only Rp 135.000,-. I don't have to grilled meats by ourselves, they already got 2 chefs ready. I also enjoyed the night stay at this hotel. It was a good sleep. The bad things is only they got a...

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Helpful?
1Thank Lia H
GM-BWManggaDua, General Manager at Best Western Mangga Dua Hotel and Residence, responded to this review

Dear Ms. Lia, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence Thank you very much for taking the time to review your recent stay at our Hotel. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be...

Melbourne
Reviewed 20 November 2016

This hotel is situated near the shopping malls in Mangga Dua, but will require a short walk to get there. The rooms are adequate (but relatively small), with full bathroom, good selection of tv channels, king or double single beds, fast free internet, work desk area, in room tea/coffee, and excellent air conditioner. Breakfast is an Asian/Western mix with plenty...

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Helpful?
1Thank gibbo18
GM-BWManggaDua, General Manager at Best Western Mangga Dua Hotel and Residence, responded to this review

Dear Our Value Guest, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence We appreciate you for taking time to share with us your experience while at Best Western Mangga Dua Hotel & Residence, Jakarta. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our...

Reviewed 14 November 2016

Good hotel, easy check in and check out process, nice breakfast and also delicious nasi goreng i ordered from room service. The room was clean and comfortable, I got great view from my room. The only problem i had was TV channel, suddenly lost the connection but that's ok not a big problem, you need to improve and maintain. Overall...

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Helpful?
Thank Bella R
GM-BWManggaDua, General Manager at Best Western Mangga Dua Hotel and Residence, responded to this review

Dear Ms. Bella, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence We appreciate you for taking time to share with us your experience while at Best Western Mangga Dua Hotel & Residence, Jakarta. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests....

Rotterdam, The Netherlands
Reviewed 29 October 2016 via mobile

Awesome hotel / visiting java Jakarta on my Indonesia trip and this was our first hotel in Jakarta! We felt so welcome! Rooms were so good, shower is very nice, food is so good and all the employees are super friendly!!! Really a recommendation !!!

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Helpful?
Thank bonivg
GM-BWManggaDua, General Manager at Best Western Mangga Dua Hotel and Residence, responded to this review

Dear Mr. Bonivg, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence Thank you very much for taking the time to review your recent stay at our Hotel. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be...

Kuta, Indonesia
Reviewed 30 September 2016

I can see the view was very nice because I stayed on the 31th floor . The breakfast was also very tasty for domestic tourists. The lounge is big and comfortable but my room is full of dust because we couldn't open the windows because of safety reasons. But so far I am satisfied with the service. Old but good.

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Helpful?
Thank Bayu K
GM-BWManggaDua, General Manager at Best Western Mangga Dua Hotel and Residence, responded to this review

Dear Mr. Bayu, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence We appreciate you for taking time to share with us your experience while at Best Western Mangga Dua Hotel & Residence, Jakarta. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests....

Bali, Indonesia
Reviewed 29 September 2016

Possibly the tallest building in Mangga Dua, we could see it from far away. We stayed 2 nights at the 31st floor so you can imagine how great the city view was, it was lovely but the problem was that the window in my room was locked, I notice the warning sign on the window but we booked 2 rooms...

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Helpful?
1Thank Diani W
GM-BWManggaDua, General Manager at Best Western Mangga Dua Hotel and Residence, responded to this review

Dear Ms. Diani, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence Thank you very much for taking the time to review your recent stay at our Hotel. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be...

Reviewed 24 September 2016 via mobile

Warm welcome from staff hotel Excellent service Nice sea view to Ancol Beach from my room Clean, comfort and cozy place even its under contruction Recommeded mongolian BBQ - one of best ever had Entertaining live music - I very like it Children friendly swimming pool

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Helpful?
Thank Inti P
GM-BWManggaDua, Front Office Manager at Best Western Mangga Dua Hotel and Residence, responded to this review

Dear Ms. Inti P, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence Thank you very much for taking the time to review your recent stay at our Hotel. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Breakfast included
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
200 Metres from shopping centre ITC Mangga Dua, Best Western Mangga Dua Hotel and Residence features modern air-conditioned rooms. It also has an outdoor pool, a 24-hour front desk and a free shuttle service to popular shopping areas. Rooms at the Mangga Dua Best Western offer cable TV, a fridge and coffee/tea making facilities. A personal safe is included. The en suite bathroom comes with a hairdryer. Guests can enjoy free Wi-Fi at the lobby. The Best Western Hotel and Residence provides a concierge, baby-sitting services and car rentals. International dishes are served at Batavia Coffee Shop, while snacks and beverages can be enjoyed at the Bar-Lounge. Room service is available 24 hours. Best Western Mangga Dua Hotel and Residence is less than 5 minutes' drive from amusement parks Sea World and Dunia Fantasy. Soekarno Hatta International Airport is 30 km away. ... more   less 

Additional Information about Best Western Mangga Dua Hotel and Residence

Address: Jln. Mangga Dua Abdad No. 111, Jakarta 10730, Indonesia
Region: Indonesia > Java > Jakarta > Sawah Besar
Price Range: €37 - €57 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Mangga Dua Hotel and Residence 3.5*
Number of rooms: 168
Reservation Options:
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Hotel Style:
#71 Spa Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Mangga Dua Hotel and Residence staff and other travellers.
3 questions
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Questions? Get answers from Best Western Mangga Dua Hotel and Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“31st-33rd floor is the best views”
620bayuk, 30 Sep 2016 | Read review
“Please noted the hotel often changed their wifi password every week.”
farhari83, 31 Aug 2016 | Read review
“you can choose super deluxe for low price and have a big size room”
Engkong, 2 May 2016 | Read review
“Rooms facing away from the northside are likely to have less noice from mosques”
peterfane, 19 Mar 2016 | Read review
“nice service”
fani15, 21 Oct 2015 | Read review
5 of 5
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US$45* /night
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Prices are for 1 room, 2 adults
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