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BEST WESTERN Mangga Dua Hotel and Residence

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237 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Jakarta, Indonesia
Reviewed 2 weeks ago

They have Mongolian BBQ Night every Friday and Saturday Night. It is a great deals because we can eat everything for only Rp 135.000,-. I don't have to grilled meats by ourselves, they already got 2 chefs ready. I also enjoyed the night stay at this hotel. It was a good sleep. The bad things is only they got a...

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Helpful?
Thank Lia H
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Ms. Lia, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence Thank you very much for taking the time to review your recent stay at our Hotel. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be...

Melbourne
Reviewed 2 weeks ago

This hotel is situated near the shopping malls in Mangga Dua, but will require a short walk to get there. The rooms are adequate (but relatively small), with full bathroom, good selection of tv channels, king or double single beds, fast free internet, work desk area, in room tea/coffee, and excellent air conditioner. Breakfast is an Asian/Western mix with plenty...

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Helpful?
Thank gibbo18
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Our Value Guest, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence We appreciate you for taking time to share with us your experience while at Best Western Mangga Dua Hotel & Residence, Jakarta. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our...

Reviewed 3 weeks ago

Good hotel, easy check in and check out process, nice breakfast and also delicious nasi goreng i ordered from room service. The room was clean and comfortable, I got great view from my room. The only problem i had was TV channel, suddenly lost the connection but that's ok not a big problem, you need to improve and maintain. Overall...

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Helpful?
Thank Bella R
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Ms. Bella, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence We appreciate you for taking time to share with us your experience while at Best Western Mangga Dua Hotel & Residence, Jakarta. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests....

Rotterdam, The Netherlands
Reviewed 29 October 2016 via mobile

Awesome hotel / visiting java Jakarta on my Indonesia trip and this was our first hotel in Jakarta! We felt so welcome! Rooms were so good, shower is very nice, food is so good and all the employees are super friendly!!! Really a recommendation !!!

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Helpful?
Thank bonivg
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Mr. Bonivg, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence Thank you very much for taking the time to review your recent stay at our Hotel. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be...

Kuta, Indonesia
Reviewed 30 September 2016

I can see the view was very nice because I stayed on the 31th floor . The breakfast was also very tasty for domestic tourists. The lounge is big and comfortable but my room is full of dust because we couldn't open the windows because of safety reasons. But so far I am satisfied with the service. Old but good.

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Helpful?
Thank Bayu K
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Mr. Bayu, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence We appreciate you for taking time to share with us your experience while at Best Western Mangga Dua Hotel & Residence, Jakarta. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests....

Bali, Indonesia
Reviewed 29 September 2016

Possibly the tallest building in Mangga Dua, we could see it from far away. We stayed 2 nights at the 31st floor so you can imagine how great the city view was, it was lovely but the problem was that the window in my room was locked, I notice the warning sign on the window but we booked 2 rooms...

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1Thank Diani W
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Ms. Diani, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence Thank you very much for taking the time to review your recent stay at our Hotel. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may be...

Reviewed 24 September 2016 via mobile

Warm welcome from staff hotel Excellent service Nice sea view to Ancol Beach from my room Clean, comfort and cozy place even its under contruction Recommeded mongolian BBQ - one of best ever had Entertaining live music - I very like it Children friendly swimming pool

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Helpful?
Thank Inti P
GM-BWManggaDua, Front Office Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Ms. Inti P, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence Thank you very much for taking the time to review your recent stay at our Hotel. I am delighted to hear that you had a fantastic experience with us and I will be sure to pass on your compliments to our associates so that they may...

Reviewed 11 September 2016 via mobile

It was one night stay hotel . It should be rated 3 stars . Very basic facilities . Poor breakfast not made for middle eastern or European guests . Not even value for many . The area around the hotel not safe at night . The room amenities Were so basic . The Fridge Was out of order . Staff...

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Helpful?
Thank khalid a
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Mr. Khalid, Warmest Greeting from BEST WESTERN Mangga Dua Hotel & Residence. We deeply apologize for inconvenience it may have caused on your recent stay at our hotel. We certainly appreciate you bringing those matters to our attention and therefore giving us an opportunity to handle the situation better. After all As Our aim is to make the stay...

Kuala Lumpur, Malaysia
Reviewed 1 September 2016

Maybe the tallest building in Mangga Dua, 3 of us stayed on 27th floor with breathtaking view. We choose this hotel because the location just walking distance to Pasar Pagi, ITC and Mangga Dua Mall. Mini mart (Indomart) just take 5 minutes walking. Even the alley seems creepy by still safe to walk. Service, just fine. They clean our room...

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Helpful?
Thank farhari83
GM-BWManggaDua, Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Mr. Farhari, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence We appreciate you for taking time to share with us your experience while at Best Western Mangga Dua Hotel & Residence, Jakarta. Thank you for your positive comments. And We deeply apologize for inconvenience it may have caused on your recent stay at our hotel. We certainly...

Jakarta, Indonesia
Reviewed 28 August 2016 via mobile

I stayed here for a night with friends, just for relaxing mind after a busy weekdays. Mongolian Barbeque is recommended for delicious dinner experience. All you can eat with buffet style and cheap price. I got a deluxe twin room on the 32 floor. It has 2 big single bed (120 x 200 cm). Water heater in the bath room...

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Helpful?
Thank nurulnoe
GM-BWManggaDua, General Manager at BEST WESTERN Mangga Dua Hotel and Residence, responded to this review

Dear Ms. Nurul, Warmest Greeting From BEST WESTERN Mangga Dua Hotel & Residence We appreciate you for taking time to share with us your experience while at Best Western Mangga Dua Hotel & Residence, Jakarta. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
200 Metres from shopping centre ITC Mangga Dua, Best Western Mangga Dua Hotel and Residence features modern air-conditioned rooms. It also has an outdoor pool, a 24-hour front desk and a free shuttle service to popular shopping areas. Rooms at the Mangga Dua Best Western offer cable TV, a fridge and coffee/tea making facilities. A personal safe is included. The en suite bathroom comes with a hairdryer. Guests can enjoy free Wi-Fi at the lobby. The Best Western Hotel and Residence provides a concierge, baby-sitting services and car rentals. International dishes are served at Batavia Coffee Shop, while snacks and beverages can be enjoyed at the Bar-Lounge. Room service is available 24 hours. Best Western Mangga Dua Hotel and Residence is less than 5 minutes' drive from amusement parks Sea World and Dunia Fantasy. Soekarno Hatta International Airport is 30 km away. ... more   less 

Additional Information about BEST WESTERN Mangga Dua Hotel and Residence

Address: Jln. Mangga Dua Abdad No. 111, Jakarta 10730, Indonesia
Region: Indonesia > Java > Jakarta > Sawah Besar
Price Range: €41 - €59 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Mangga Dua Hotel and Residence 3.5*
Number of rooms: 168
Reservation Options:
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Hotel Style:
#59 Spa Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Mangga Dua Hotel and Residence staff and other travellers.
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Questions? Get answers from BEST WESTERN Mangga Dua Hotel and Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“31st-33rd floor is the best views”
 of 5 bubbles 620bayuk, 30 Sep 2016 | Read review
“Please noted the hotel often changed their wifi password every week.”
 of 5 bubbles farhari83, 31 Aug 2016 | Read review
“you can choose super deluxe for low price and have a big size room”
 of 5 bubbles Engkong, 2 May 2016 | Read review
“Rooms facing away from the northside are likely to have less noice from mosques”
 of 5 bubbles peterfane, 19 Mar 2016 | Read review
“nice service”
 of 5 bubbles fani15, 21 Oct 2015 | Read review
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