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Mercure Jakarta Sabang

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#31 of 441 Hotels in Jakarta
Certificate of Excellence
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Mercure Jakarta Sabang
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379 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Bengaluru (Bangalore), India
Level Contributor
10 reviews
Reviewed 2 days ago NEW

I stayed for ~3months earlier in April & I am returning back to this place for another short stay. The rooms are good with good in room facilities, the hotel is located in close proximity of business, with many a tourist & shopping places around. Some thing that brings you back, is the hospitality shown by the hotel staff. Their... More 

Helpful?
Thank ameet g
Jakarta, Indonesia
2 reviews
Reviewed 4 days ago NEW

I stayed for a day at room 126 with my husband. The location of this hotel is near big malls such as Grand Indonesia, Plaza Indonesia and Sarinah which offers varieties of entertainment.The staffs were very helpful and friendly.

Helpful?
Thank fenia071
Riganda_Togatorop, General Manager at Mercure Jakarta Sabang, responded to this review

Dear fenia071, Greetings from Mercure Jakarta Sabang, Thank you so much for giving your review about Mercure Jakarta Sabang. Our hotel located in heart of Jakarta, it's easy to access and near with tourist attraction as entertainment, culinary, historical, and also closed to business district. We thank you for your good feedback and glad to hear that you enjoy your... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW via mobile

Nice stay at this hotel. Room was clean and the staff is very friendly and helpful. It's great to sit around the pool where it's quiet. Great to unwind after a day in the City. Nice street food is only a short stroll away at night!

Helpful?
Thank Jacqueline A
Riganda_Togatorop, General Manager at Mercure Jakarta Sabang, responded to this review

Dear Jacqueline A, Appreciate the continuous support given to us. Your words is a testament on our commitment in providing a consistent and personalized service. We hope that we will have the honor to host you again in the future. We look forward into it! Kind regards, Riganda Togatorop More 

Level Contributor
5 reviews
Reviewed 5 days ago NEW

This hotel deserves 5 stars :D the staff are helpful and always smiling. the location is near malls and restaurants PLUS it's near the national monument and museum. The breakfast is rich and superior. the room was clean and very good. The TV was good (although a larger screen would be better) The Wifi was great and fast and available... More 

Helpful?
Thank Amr A
Riganda_Togatorop, General Manager at Mercure Jakarta Sabang, responded to this review

Dear Amr A, Excellent review for such excellent stay. Thank you for letting me know about the great service rendered by the associates. I will pass your great comments to them as well. I appreciate the time given to write the review. And we are looking forward to another chance to see you again in not so distance future. Warm... More 

Aberdeen, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 5 days ago NEW via mobile

Rooms are a good size and comfortable, facilities are excellent, but hot food is luke warm or cold. Breakfast, fried eggs are cold and the room service steak has clearly been lying around somewhere before being delivered to the room. Temperature control of food is part of basic management and in a hotel of this quality (and cost) I expected... More 

Helpful?
Thank Alan O
Riganda_Togatorop, General Manager at Mercure Jakarta Sabang, responded to this review

Dear Alan O, Warmest greetings from Mercure Jakarta Sabang Hotel ! Thank you for participating in the TripAdvisor regarding your experience stay with us. We have reviewed your comments trough at TripAdvisor web and would like to extend our sincere apologies for all the shortcomings that you encountered during your visit with us. For us, giving the best service to... More 

Rotterdam, Zuid-Holland, Netherlands
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

I stayed in Mercure Sabang for almost a week and really loved it. The place is recently renovated and looks quite nice. The room that I had was very big with a super comfortable bed. The breakfasts are perfect with a wide selection and every day a change in what they serve. Also the location is nice, close to streets... More 

Helpful?
Thank Johan V
Riganda_Togatorop, General Manager at Mercure Jakarta Sabang, responded to this review

Dear Johan V, Thank you for spend your time to share your wonderful stayed experience in Mercure Jakarta Sabang. We are very happy to know that you are very satisfied with our service and product. We look forward to welcoming you again in Mercure Jakarta Sabang in near future. Kind regards, Riganda Togatorop More 

1 review
Reviewed 1 week ago

New facilities, with incredible service! Very friendly staff , professional and accommodating. Good location, near to sabang night culinary (It is close to sabang street which you can find lots of delicious street food and restaurants), Monas, Jakarta's car free day... Five star customer service. My family was happy and comfortable during stay. get a coffee machine and good cell... More 

Helpful?
Thank Muhammad R
Riganda_Togatorop, General Manager at Mercure Jakarta Sabang, responded to this review

Dear Muhammad R, Thank you so much for your good review to Mercure Jakarta Sabang and share your experience to stay with us. We are very happy to know that your night stay meet with your expectation. I definitely pass this feedback to our staff, I believe this feedback would motivate them to serve you better. We look forward to... More 

2 reviews
Reviewed 1 week ago

First time in this hotel and the experience was amazing, i love the king bed size room! the lay out is perfect with pool side view! the bed is perfect and i got a very nice sleep during the stay. Breakfast is great, there was a spaghetti for Breakfast, a bit strange to have pasta for breakfast but the rest... More 

Helpful?
Thank Herry W
Riganda_Togatorop, General Manager at Mercure Jakarta Sabang, responded to this review

Dear Herry W, Thank you so much for give perfect rating to us. We are very happy to get your feedback especially. I absolutely share this comment to our staff, I believe your feedback would motivate them to give better and better service. We noted as well your inputs regarding our areas for improvement and for that we will rectify... More 

2 reviews
Reviewed 1 week ago

This is an excellent hotel with great service and food! Really enjoyed my stay her, when travelling to Jakarta this will be my new home in Jakarta. Food is great, especially the breakfast. Easy to walk to the old town and monument from this hotel

Helpful?
Thank Remco v
Riganda_Togatorop, General Manager at Mercure Jakarta Sabang, responded to this review

Dear Remco V, Appreciate the great review and stars. Great to know that the service, facilities, and location of the property could deliver you an amazing experience during your stay in Jakarta. Last but not least, We are waiting to welcome you back at Mercure Jakarta Sabang. Kind regards, Riganda Togatorop More 

2 reviews
Reviewed 1 week ago via mobile

Check in staff Ms Elvina was really very helpful with my needs. She serves her house guests with an extra mile. Keep up your good work! The concierge staff were very helpful too. Hotel rooms are clean except the toiletries need to be refilled . Floor towel was not replaced. On the whole, its a nice hotel except that the... More 

Helpful?
Thank servicesreview
Riganda_Togatorop, General Manager at Mercure Jakarta Sabang, responded to this review

Dear servicesreview, It is our pleasure having you stay with us. Thank you for your reviews and sharing your experiences about your stay at our hotel. Truly pleasant to know that you enjoy our hospitality of the staffs. We will certainly forward your positive comments to the entire team for their motivation. Regarding to the floor towel, it has been... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
A newly built four star hotel consisting of 166 superbly designed rooms. Strategically located in central Jakarta within the central business district. 200 M from Monas (lesuire attraction) and Sabang culinary and 500 M from major shooping centers ... more   less 

Additional Information about Mercure Jakarta Sabang

Address: Jln. Haji Agus Salim no. 11-13, Jakarta 10110, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: €48 - €74 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Jakarta Sabang 4*
Number of rooms: 166
Reservation Options:
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Hotel Style:
#30 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Jakarta Sabang staff and other travellers.
5 questions
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Questions? Get answers from Mercure Jakarta Sabang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool facing rooms on 1st floor give a nice feel, if you plan to stay long.”
 of 5 bubbles 254ameetg, 1 Dec 2016 | Read review
“take a pool view room, great breakfast also, it's worth it”
 of 5 bubbles 433amra, 28 Nov 2016 | Read review
“higher floors have less noise”
 of 5 bubbles herafitria85, 21 Nov 2016 | Read review
“Choos room near elevator”
 of 5 bubbles MiftahF, 21 Nov 2016 | Read review
“Choose priviledge room for a longer stay”
 of 5 bubbles rogueone12016, 14 Nov 2016 | Read review
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