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Hotel Indonesia Kempinski

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#12 of 453 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Indonesia Kempinski
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964 Reviews from our TripAdvisor Community

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Reviewed 4 days ago NEW

Everything is top notch and the breakfast buffet is absolutely amazing with specialties from many different countries. Beautiful style and decoration throughout all parts of the hotel. Some of the artwork from the old hotel Indonesia is shown in a separate room and worth seeing.

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Helpful?
Thank Mauve_246
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Mauve_246, Thank you for sharing your detail feedback about our hotel. We are delighted to hear that in general you have enjoyed your stay and the hotel’s interior design which blends the traditional Indonesian culture with modern luxurious style as well as the huge selection of food offered during our breakfast buffet were to your liking. Your comments are...

Jakarta, Indonesia
Reviewed 1 week ago via mobile

We stay in this hotel to celebrate our 10th Wedding Anniversary. We are so happy when we enter the room , Our room was double upgrade to Executive Deluxe with very nice view direct to Bundaran Hotel Indonesia (Roundabout) as one of Indonesia Iconic . The house keeping team make a special decoration in our room and it's make our...

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Thank nainggolanben
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear nainggolanben Thank you for the detailed review that you have shared in TripAdvisor regarding your recent stay with us. It gave me great pleasure to know that your wedding anniversary celebration was a memorable one and it is an honor for us to be a part of such an important occasion in your life. I was delighted to read...

Jakarta, Indonesia
Reviewed 1 week ago via mobile

After having breakfast in signatures, time to take a look around the other side of this hotel and I love the indoor concept of this hotel. Very homey and artistic and also the excelent service of the security and the front office.. 👍🏻

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Helpful?
Thank Freddy N
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Freddy N, Thank you for taking the time to share on TripAdvisor your experience about your recent stay with us. It is great to know that you were impressed by the overall ambiance in hotel and the level of service extended by our team members. The team and I look forward to having you back in a not too...

Reviewed 1 week ago via mobile

One of the best hotels in Jakarta. Excellent location. Lots of restaurants varieties. Connected to a huge mall Very friendly staff in the executive lounge ( Miss Anissa, mr. mansour ) made my stay a great experience .

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Helpful?
Thank Ebrahim A
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Ebrahim A, Thank you for choosing Hotel Indonesia Kempinski Jakarta and for sharing your review on Trip Advisor. It is great to know that you had a memorable stay and you are satisfied with our convenient location with easy access to the shopping mall, the culinary offerings as well as the friendliness service of our team members especially by...

Jakarta, Indonesia
Reviewed 1 week ago

Our second stay at Kempinski last December was a huge disappointment. We had booked and paid one month in advance and had clearly stated in our Agoda booking that we wanted a room with a view to HI circle. But upon check in, the lady at the reception said there was only 1 such room left. We had to wait...

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Helpful?
Thank andaliman
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear andaliman, We truly appreciate your patronage towards Hotel Indonesia Kempinski Jakarta and I am concerned to read your second time here was not the experience you had rightfully expected for. I am very sorry to hear about your unsatisfactory experiences with the room availability and the food quality at our Signatures Restaurant. Your feedback is very important to us...

Estero, United States
Reviewed 2 weeks ago

My wife and I lived in the tower apartments to this hotel for five years. The service is excellent, as are the restaurants. Centrally located in downtown Jakarta it is an ideal place to stay for business or pleasure. The main restaurant has an excellent buffet and their is a fine Japanese restaurant in the basement. The Kempinski is a...

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Thank John S
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear John S, Thank you for taking the time to write your review on TripAdvisor. It is great to know that you were especially satisfied with the level of service of our team members, our central location as well as the variety of culinary offerings at our restaurants. We certainly look forward to welcome you back in the near future....

Jakarta, Indonesia
Reviewed 2 weeks ago

Staying here couple of times for business. It has everything it needs. Good meeting package, great facilities, and excellent service. It's also great for staying. The room is spacious enough, clean, and has good ammenities. The location at the center of the business district makes it easy to be accessed from everywhere. It has direct connection with one of the...

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Thank Wida197
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Wida197, Thank you for taking the time to share your review on TripAdvisor following your recent stay with us. I am thrilled to know that you had a great stay and enjoyed our spacious room, the hotel facilities, the level of services rendered by our team members as well as the hotel location with easy access to the shopping...

Jakarta, Indonesia
Reviewed 3 weeks ago

Hotel Indonesia Kempinski needs no introduction – locals know that it is located along Thamrin Road, right in front of the famous Welcome Statue and in one building with one of the biggest shopping mall in Jakarta, Grand Indonesia and business travellers know this place to be a haven; a home away from home. We stayed in the Executive Grand...

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Thank Arnold T
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Arnold T, We are thrilled to receive such a wonderful feedback following your recent experience at Hotel Indonesia Kempinski Jakarta. Your beautifully written review is overwhelming and inspires us to always give only the best service to our guests at all times. We are grateful to know that you have enjoyed every single detail of your stay, from the...

Reviewed 3 weeks ago via mobile

During my stay in Jan & Feb 2017, Novie and Deka provided excellent service to me by helping me order cakes from Mayasari and getting them delivered to the hotel for me. They followed up on the orders throughout until I received them. Keep up the excellent service!

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Helpful?
Thank Regine S
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Regine S, Thank you for taking the time to share your review on TripAdvisor. I was delighted to read your review and appreciate your positive comments about the level of services extended by our team members, especially by Mr. Novie and Mr. Deka. I will surely pass this feedback not only to both of them but also to my...

Reviewed 3 weeks ago via mobile

Very nice room with amazing view to the historical monument and the huge bathroom. The executive lounge provide the excellent and professional service, special thanks to Ajeng and team. My husband and I really enjoy our stay in Jakarta :)

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Helpful?
Thank Norashikin I
KempinskiHotelJKT, General Manager at Hotel Indonesia Kempinski, responded to this review

Dear Norashikin I, Thank you for sharing your positive feedback regarding your recent stay with us. It is our utmost pleasure to read that you were satisfied with the attentive and professional service extended by our team member, especially by Ms. Ajeng. Your comments are much appreciated, which will encourage my entire team to consistently do our best for our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Indonesia Kempinski Jakarta represents both a celebration of the glorious past and the bright future. Adjacent to Grand Indonesia Shopping Town - one of Asia's largest shopping mall, the hotel is definitely the ideal address for business, convention, wedding and extravagant shopping. Located at the strategic Bundaran HI (Hotel Indonesia Roundabout), the hotel boasts 289 spacious luxury rooms and suites including the lavish 412 sqm Presidential Suite with its private spa. Hotel Indonesia Kempinski facilities include 6 meeting rooms, a SPA & fitness center as well as an outdoor swimming pool. The hotel comprises a lounge bar, a rooftop cafe along with a chocolate confectionary and a delicatessen shop. Hotel Indonesia Kempinski Jakarta also offers 3 restaurants from international buffet and traditional German food to Japanese premium restaurant. ... more   less 

Additional Information about Hotel Indonesia Kempinski

Address: Jln. M.H. Thamrin No. 1, Jakarta 10110, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: €181 - €241 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Indonesia Kempinski 5*
Number of rooms: 289
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com and Agoda so you can book your Hotel Indonesia Kempinski reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Family Hotel in Jakarta
#6 Business Hotel in Jakarta
#11 Spa Hotel in Jakarta
#11 Romantic Hotel in Jakarta
#12 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indonesia Kempinski staff and other travellers.
3 questions
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Questions? Get answers from Hotel Indonesia Kempinski staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A must try is the Pooldeck on the 17th floor - great Spa and Gym as well as sweeping views over Jakarta.”
 of 5 bubbles 655schalkv, 29 Jan 2017 | Read review
“If you can afford to spend extra $, choose the executive room facing the monument, executive lounge is a plus.”
 of 5 bubbles freyas2016, 3 Jan 2017 | Read review
“request low level around 5th floor to get good view and ensure you get HI Circle (Bundaran HI) view.”
 of 5 bubbles MohammadY407, 1 Jan 2017 | Read review
“Their standard rooms are already good”
 of 5 bubbles Datokadir, 27 Dec 2016 | Read review
“Rooms facing the famous Bundaran HI are interesting”
 of 5 bubbles sabai95, 26 Dec 2016 | Read review
5 of 5