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Jardin Secret Hotel

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Jardin Secret Hotel
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61 Reviews from our TripAdvisor Community

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Showing 30: English reviews
San Francisco, California
Reviewed 13 November 2011

I would not make this hotel your first choice. The lobby was freezing cold, the breakfast was mediocre, and no one spoke English. Not that I should expect everyone to speak English, but someone at the front desk should be able to assist with room problems, etc. The two plusses were that one of the porters that helped with the...

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Thank dockel
London, United Kingdom
Reviewed 4 November 2011

Good hotel minimulistic room furnishings but with mini bar .TV.Hairdryer, safe.Great restaurant breakfast very good both chioce western and chinese/Tibetan .Dinner was buffet style and had a great variety and excellent quality.Very efficient and well organised dishes always replenished.Hotel is located in a quiet area though on a main road away from center with some shops nearby. There is a...

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1Thank Bluenile
San Francisco, California
Reviewed 27 October 2011

The room was clean and housekeeping services was good, but the management of the restaurant was horrible. I had the worst customer service experience ever so far in my life. The male manager and the BBQ cook’s attitude were awful and very unprofessional, they need to be re-trained.

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Thank Panda372000
Hong Kong, China
Reviewed 12 September 2011

The rooms right above the cafe will be quite noisy starting at 6 in the morning, and you can even smell the fried eggs. Room is clean.

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1Thank casofamily
Milan, Italy
Reviewed 28 June 2011

Cons: This hotel is - surely - a high-quality Chinese hotel, but it is really too far from the city center of Lhasa. Moreover, most of the taxi drivers don't accept to take you there. One day, we asked 5 (!) taxi drivers to take us to the hotel, by showing them the hotel's business card (keep it with you,...

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2Thank KiaraK
Singapore, Singapore
Reviewed 27 September 2010

Negatives ... 1) too far from everything...and difficult to get cabs. We couldn't get cabs into town in the am, and had to rely on public bus (a unique experience though).Also, we had trouble getting back to the hotel given the distance, and many taxi drivers are not familiar with the location. When we finally got one who is willing...

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2Thank wkarkat
Switzerland
Reviewed 25 August 2010

My wife and I stayed at Jardin Secret Hotel for 3 nights after coming back from a 6 days round trip. Actually the hotel facilities are OK but apart from a very low cost-benefit ratio (restaurant and accommodation costs) the service (reception desk and restaurant) was pretty bad, and the hotel is far away from the city center. The hotel...

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1Thank Matthias1978
Moscow
Reviewed 23 August 2010

I and my wife stayed Jardin Secret for 5 nights. It is a new hotel, which is very nicely planned. Living room and bathroom are very functional and clean. Rooms are equipped with wired Internet connection. There was supposed to be a bar in our room, but it was missing (not critical). We got 2 free bottles of water every...

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Thank Nikolay07
Australia
Reviewed 24 December 2009

My mum and I thoroughly enjoyed our stay at the Jardin Secret Hotel. This hotel was THE BEST hotel in Tibet - there was hot water, heating and a flushable toilet - all luxuries to Westerners...many other hotels lacked the necessities. The staff at the Jardin Secret Hotel were very friendly and helpful and made our stay enjoyable. We were...

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1Thank Oz_Aussies
jardinsecrethotel, Stephanie Chow at Jardin Secret Hotel, responded to this review

Dear Candice, Thanks so much for your good review to our hotel, your support is the great encouragement to keep us moving on ,for the best service to our guests in Tibet. We're so glad to hear that you and your mom liked our Yak Butter Tea, it's good to realse the altitude sickness during your trip here. We sincerely...

West Palm Beach, Fl
Reviewed 11 November 2009

Stayed here for 4 nites as part of a package tour - we hit about 10 cities in China (including Tibet) and this hotel was the in the top 2 of our entire trip. It is easily the nicest hotel in Lhasa that we saw. Great rooms (almost like Mandalay in Vegas) and roomy and super nice and helpful staff....

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2Thank peakbagger3
jardinsecrethotel, Stephanie Chow at Jardin Secret Hotel, responded to this review

Dear Sir, On behalf of our hotel, we appreciate a lot for your highly recommending of Jardin Secret! Glad to hear that you were enjoying a pleasure stay with us in Tibet. We sincerely hope that all of you attend a good trip in China! We look forward to welcoming you and your friends to release a much joyful holiday...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Jardin Secret---your secret to the top-class hotel experience on the roof of the world, Himalayas.Located on Jinzhu West Road in Lhasa, the Jardin Secret Hotel places you at the gateway of Lhasa. The hotel’s close proximity to the Lhasa Railway Station, Tibetan Museum, the Norbulingka and Potala Palace make it a perfect choice for your stay. ... more   less 

Additional Information about Jardin Secret Hotel

Address: No.60 Jinzhu West Road, Lhasa 850015, China
Region: China > Tibet > Lhasa
Price Range: €45 - €107 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jardin Secret Hotel 4*
Number of rooms: 192
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Also Known As:
Jardin Secret Hotel Lhasa, China - Tibet
Hotel Style:
#3 Luxury Hotel in Lhasa
#9 Best Value Hotel in Lhasa
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Questions & Answers

Here's what travellers have asked, with answers from Jardin Secret Hotel staff and other travellers.
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Questions? Get answers from Jardin Secret Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor rooms are actually great - easy to access especially after a long day.”
 of 5 bubbles cruisernut, 30 Sep 2014 | Read review
“Non-smoker, please request non-smoking room.”
 of 5 bubbles joannahsu1688, 23 Dec 2013 | Read review
“they will change your room if the heater does not work too well - just ask, they are very accomodating”
 of 5 bubbles lorilimelight, 22 Nov 2013 | Read review
“Apparantly king rooms were on the 5th floor, a nice place to be. All the rooms there seemed similar.”
 of 5 bubbles NancyLC_13, 11 Jul 2013 | Read review
“Probably better valua elsewhere.”
 of 5 bubbles Steveqld, 1 Jun 2012 | Read review
5 of 5