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Shangri-la Hotel Nanjing

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Traveller (429)
Room & Suite (97)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Property amenities
Channel 1
Pool
Room Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Spa
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Minibar
Good to know
HOTEL STYLE
Lake View
Great View
HOTEL CLASS
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Reviews (545)
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132 results
Traveller rating
74
35
15
5
3
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LanguageEnglish
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74
35
15
5
3
Show reviews that mention
All reviews horizon club hot pot restaurant hotpot restaurant hotel brand shops within walking distance ancient city free upgrade local staff service standards metro station decent gym excellent stay concierge desk xuan wu comfortable stay amazing hotel room was spacious
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1 - 5 of 132 reviews
Reviewed 2 days ago via mobile

Stay 2 nights at Shangri La Nanjing. Thanks Sophia and Raymond of front desk manager welcome us personally and giving an upgraded and nice lake view room. Also Simona and Audrey at EL always giving smiling face and helping hand Definately recommended for future stay...More

Thank HKY0811
Response from Molly Z, Public Relations Manager at Shangri-la Hotel NanjingResponded yesterday

Dear guest, we thank you very much for staying with us at Shangri-La Hotel, Nanjing and for sharing your experience with the broader TripAdvisor community. It is great to hear that you enjoyed your stay at the hotel. We will certainly share your kind words...More

Reviewed 1 week ago

A very pleasant stay with genuine care from the staff. English was a bit of a challenge at times but it didn't matter given the high level of attention from every member of the Shangri La team. A Manager who was present on check in...More

Thank RossY415
Response from Molly Z, Public Relations Manager at Shangri-la Hotel NanjingResponded 1 week ago

Dear guest, We thank you very much for staying with us at Shangri-La Hotel, Nanjing and for sharing your experience with the broader TripAdvisor community. It is great to hear that you enjoyed your stay at the hotel. We will certainly share your kind words...More

Reviewed 3 weeks ago via mobile

Stepped into a warm and stuffy room after checking in. After 15mins, it still was not cooled even though the temperature setting was at 18c. After returning at night, the air con will still not fixed. Tom, the front desk manager changed us to another...More

Thank Z559OZchristinef
Response from Molly Z, Public Relations Manager at Shangri-la Hotel NanjingResponded 1 week ago

Dear guest, We are sorry for the inconvenience that you encountered during your last visit and that the air-condition did not meet your expectations. Be assured that your comments have received our highest attention and all temperature in the guest room has been checked. In...More

Reviewed 5 weeks ago

I visited Nanjing three times in the last twelve months and each time I stayed in this top hotel. The staff were super helpful and the location was ideal, overlooking the stunning Xuanwu Lake. Nanjing is one of my favourite cities in China, and Shangri...More

Thank globetrotter838
Response from Molly Z, Public Relations Manager at Shangri-la Hotel NanjingResponded 4 weeks ago

Dear guest, We thank you very much for staying with us at Shangri-La Hotel, Nanjing and sharing your experience and comments with the broader TripAdvisor community. It is so great to hear that you enjoyed your stay at our hotel. We very much look forward...More

Reviewed 13 October 2018 via mobile

This is an excellent stay in Nanjing Shangri-La. There was a full-of-joy BBQ activity on a Happy-Friday night. This is a great honor to know many new guys in this hotel, including the GM Miss. Melinde Lim. Shangri-La forever!~ Also, the staff Allen and Audrey...More

Thank cheuklunt2018
Response from Molly Z, Public Relations Manager at Shangri-la Hotel NanjingResponded 15 October 2018

Dear guest, We thank you very much for staying with us at Shangri-La Hotel, Nanjing and sharing your experience and comments with the broader TripAdvisor community. It is so great to hear that you enjoyed your stay at our hotel and we will share your...More

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Room Tips
"Higher up will be quieter but all rooms are lovely."
globetrotter838
5 weeks ago
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"I suggest any room. all of them are perfect"
colincchang
31 Aug 2018
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"Park View room or club floor"
quanquan727
21 Aug 2018
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"Stay as high as possible and get a room with city view."
PhuVanTu
16 Jul 2018
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PRICE RANGE
US$128 - US$162 (Based on Average Rates for a Standard Room)
LOCATION
ChinaJiangsuNanjing
NUMBER OF ROOMS
450
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