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Sofitel Nanjing Galaxy Suning

Agoda.comUS$84*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$103*
US$84*
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US$86*
US$86*
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655 Reviews from our TripAdvisor Community

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Showing 238: English reviews
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Hong Kong, China
Reviewed 1 week ago

Review collected in partnership with Sofitel.com
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Helpful?
Thank cpng2017
Bangkok, Thailand
Reviewed 1 week ago

Lovely rooms, good club lounge with reasonable range of food and drink, and attentive and friendly staff. . Non-smoking room actually didn't smell of old smoke. The lobby lounge is noisy so not suitable for work meetings, but otherwise a good place to stay in Nanjing for business.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank james_burnett
SofitelGalaxyNanjing, 客户关系经理 at Sofitel Nanjing Galaxy Suning, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Tel Aviv, Israel
Reviewed 2 weeks ago

I stayed one night in a suite. the internet worked only in some parts of the room, it was the slowest I have ever experienced in China. the IT person that came to my room could not fix it and try to give strange excuses. Bell boys do not speak English the hotel looks very very old. wrong place to...

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Helpful?
Thank lapidot
SofitelGalaxyNanjing, 客户关系经理 at Sofitel Nanjing Galaxy Suning, responded to this review

Dear Mr. Lapidop, Thank you for taking the time to share your feedback. We should like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments has been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services. We look forward to...

Rye Brook, United States
Reviewed 3 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Junyi X
SofitelGalaxyNanjing, 客户关系经理 at Sofitel Nanjing Galaxy Suning, responded to this review

Hong Kong, China
Reviewed 19 March 2017

Good value to stay. This tiome I only stay for one night. Good value to stay with the hotel. I booked the conference room for one hour for business purpose. The staffs on 46/F are friendly and service-satisfied. Only one minor comment, the laundry service returning time is next day 4pm. Since I need to leave hotel by 12:30, therefore,...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ceciliaedmond2003
SofitelGalaxyNanjing, Guest Relations Manager at Sofitel Nanjing Galaxy Suning, responded to this review

We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Reviewed 16 March 2017 via mobile

Long story short: the rating I am giving in the following is based on the concept of visiting a five star hotel. If you are happy with a solid 3 star hotel for a fair price, do not continue reading, because then the Sofitel is a really good choice. If you are interested in staying at a five star hotel,...

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Helpful?
Thank Stephan B
SofitelGalaxyNanjing, Guest Relations Manager at Sofitel Nanjing Galaxy Suning, responded to this review

Dear Stephan B:Thank you for taking the time to tell us about your experience at the Sofitel Nanjing Galaxy Suning. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very...

Kuala Lumpur, Malaysia
Reviewed 5 March 2017

Overall experience is exceptional. Staffs are friendly, and prompt in response. Breakfast is excellent & come with a lot of varieties. The hotel is nice for those travelling for business & leisure. She has a warm pool for swimming.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank GAVINMYS
SofitelGalaxyNanjing, 客户关系经理 at Sofitel Nanjing Galaxy Suning, responded to this review

Dear GAVINMYS, Warm greetings from Sofitel Nanjing Galaxy, and thank you so much for sharing such nice feedback with us. I’m so delighted to read that you enjoyed a wonderful moment with us. I have already passed on your words to our teams, it is inspiring for everyone here that we were able to meet your satisfaction. Once again, thank...

Reviewed 5 March 2017 via mobile

Sofitel Nanjing Galaxy certainly looks like a Sofitel from the exterior. Location is nothing to complain about. But when I got into the room- I got few surprises. The water tab on the basin is not nicely fixed. There are stains/ scratches all around the room (door, wall, furniture and etc). The tiles at the bathroom is simply tiled as...

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Helpful?
Thank HY C
SofitelGalaxyNanjing, 客户关系经理 at Sofitel Nanjing Galaxy Suning, responded to this review

Dear HY C, Thank you for taking the time to share your feedback regarding your recent stay with us at Sofitel Nanjing Galaxy Suning .We should like to take this opportunity to apologize for any inconvenience our service and facility may have caused you. Your comments about room has been documented and will certainly be looked into. We appreciate your...

Shanghai, China
Reviewed 1 March 2017

Stayed one weekend in Sofitel Nanjing Galaxy. Room was very nice and spacious, wifi worked well and location was great. I chose to have my breakfast next block behind the hotel, because they had all kind of tasty but cheap breakfast options. Next door in same building there was a lot of restaurants and awesome Korean barbecue. I would definitely...

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Helpful?
Thank pupafobic
SofitelGalaxyNanjing, 客户关系经理 at Sofitel Nanjing Galaxy Suning, responded to this review

Dear pupafobic, Warm greetings from Sofitel Nanjing Galaxy, and thank you so much for sharing such nice feedback with us. I’m so delighted to read that you enjoyed a wonderful moment with us. I have already passed on your words to our teams, it is inspiring for everyone here that we were able to meet your satisfaction. Once again, thank...

Port Douglas, Australia
Reviewed 27 February 2017

Being a Advantage Plus Member I expected to be looked after a little bit extra. However, the staff went out of their way to look after us from the Bar to the Dinning Room. Great location and handy to everything. Great Hotel.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 192kymr
SofitelGalaxyNanjing, 客户关系经理 at Sofitel Nanjing Galaxy Suning, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sofitel Nanjing Galaxy is a French luxury hotel brand chain under Accor Hotel Group and locates in the heart of the Hunan business and entertainment district. Glistening on the city skyline, this luxurious property is an inspired fusion of French flair, Chinese tradition and 21st century innovation. There is an excellent choice from 352 rooms, including superior room, luxury room, prestige suite, club prestige suite and more to meet your needs. ... more   less 

Additional Information about Sofitel Nanjing Galaxy Suning

Address: No.9 Shanxi Road, Gulou District, Nanjing 210009, China
Region: China > Jiangsu > Nanjing
Price Range: €63 - €101 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Nanjing Galaxy Suning 5*
Number of rooms: 352
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Agoda, Hotwire, Hotels.com, Ctrip TA, ACCOR, TripOnline SA, Priceline and HotelQuickly so you can book your Sofitel Nanjing Galaxy Suning reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Galaxy Nanjing Hotel Nanjing
Accor Galaxy Nanjing
Sofitel Nanjing
Nanjing Sofitel
Hotel Style:
#8 Best Value Hotel in Nanjing
#10 Business Hotel in Nanjing
#13 Luxury Hotel in Nanjing
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Nanjing Galaxy Suning staff and other travellers.
4 questions
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Singapore, Singapore
4 months ago
6 months ago

See all questions (4)

Questions? Get answers from Sofitel Nanjing Galaxy Suning staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away, value for money is VERY BAD”
lapidot, 12 Apr 2017 | Read review
“Stay in the Club, excellent value!”
JohnTGN, 4 Dec 2016 | Read review
“get the club sofitel rooms”
Toaster80, 16 Sep 2016 | Read review
“South and East-facing rooms on higher levels have good views of the Nanjing Tower skyscraper and the Xuanwu lake.”
Skylark8, 28 Aug 2016 | Read review
“We were on the 45th floor. View was amazing”
allanjudyb, 21 Aug 2016 | Read review
5 of 5
Agoda.com
US$84* /night
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Orbitz.comUS$86
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TripAdvisorUS$86
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Prices are for 1 room, 2 adults
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