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Fairmont Nanjing

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Traveller (255)
Room & Suite (72)
Dining (29)
Overview
  • Excellent75%
  • Very good19%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“olympic stadium”(10 reviews)
“bathroom mirror”(2 reviews)
“corner suite”(2 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (504)
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149 results
Traveller rating
112
21
8
3
5
Traveller type
Time of year
LanguageEnglish
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112
21
8
3
5
Show reviews that mention
All reviewsolympic stadiumbathroom mirrorcorner suitehigh floor roombreakfast floorgold floorhotel location is convenientthe general managerbar nonegreat hotelentire floorbell boyinterior designhigh risebreakfast buffetgreat designnice shower
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1 - 5 of 149 reviews
Reviewed 4 days ago

First of all, I quite like Fairmont as a chain. They usually go the extra mile compared to a lot of other chains, whether it's on the design, the service, or just generally the small details. And that's exactly why I have to give this...More

Thank ybouc
Reviewed 2 weeks ago

Next to metro station and shopping center. Best spread of breakfast buffet in Nanjing and probably the only pool that opens at 6am in Nanjing. Easy accessbile by all modes of transport. Hotel staff are attentive and understand customers needs.

Review collected in partnership with fairmont.com
Thank Jaylen2000
Response from Fairmont N, General Manager at Fairmont NanjingResponded 2 weeks ago

Dear Jaylen, thank you for you positive and kind review of our hotel and service. Especially pleasing to read of the attentive service and understanding customer needs. Safe travels and we hope to see you again.

Reviewed 12 April 2018

Never fails to please, I have been travelling to Nanjing for several years and stayed in most if not all the hotels by Fairmont is really friendly and helpful and the food at 37 is really great value for Money compared to other high end...More

1  Thank frasercampbell2017
Response from Fairmont N, General Manager at Fairmont NanjingResponded 11 May 2018

Dear Mr Campbell Thank you for your very kind and positive review of our hotel. Reading that we have “helpful and friendly staff” makes me very happy and Vancouver Grill on the 37th Floor is a restaurant we are all proud of. We look forward...More

Reviewed 9 April 2018

I recently stayed at the Fairmont, Nanjing, and was provided with such fabulous service by so many of the staff. My internet wasn't working so I received a prompt and personal solution. My room service dinner arrived promptly. My enquiry about my payment was quickly...More

2  Thank Carmen I
Response from Fairmont N, General Manager at Fairmont NanjingResponded 11 April 2018

Dear Carmen I. Thank you for taking the time to review your stay with us. I am very happy tohear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to...More

Reviewed 1 April 2018

We has such great memories from our previous stays at Fairmont and we chose to come back for our anniversary celebration. And once again, Fairmont Nanjing gave us the most extraordinary experience and exceeded our expectations. The jolly two girls were right besides our door...More

Thank sofiehuliu
Response from Fairmont N, General Manager at Fairmont NanjingResponded 11 April 2018

Dear Sofiehuliu, Wow it is difficult to respond to your review, all I can say is I will make sure all those you mentioned are both told and complimented, in the end it is the personal touch that makes the difference – and plainly many...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$118 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Nanjing
#151 Best Value Hotel in Nanjing
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Nanjing
#151 Best Value Hotel in Nanjing
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (255)
Room & Suite (72)
Dining (29)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Quarrell
14 August 2017|
AnswerShow all 4 answers
Response from Trip_0ut | Reviewed this property |
I did not have a private pool in my room but it was a standard rule, although an unbelievably fantastic standard room. Get the breakfast included room, everyone loves it. If you have issues when there contact one of the... More
0
Votes
Room Tips
"The higher (floor), the better (view on bright days)."
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"All rooms are good"
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"All hotel rooms above the 37th floor lobby and are in excellent condition."
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"A higher floor has a wider view but more smog. I think all rooms have a view."
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