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Novotel Citygate Hong Kong

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#53 of 712 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Citygate Hong Kong
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3,713 Reviews from our TripAdvisor Community

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Showing 3,054: English reviews
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Arizona
Reviewed 2 days ago NEW

Close to the HKG Airport and worked well as a transit hotel. The shuttle was waiting at Bay 29 in the terminal ground transportation area, 7 minute ride to the front door. Late evening arrival so the fun and friendly staff were at reception. In my room in minutes, freshened up after a long flight, then walked to the attached...

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Helpful?
Thank AzRat
HOTEL’S FAVOURITE REVIEW
Reviewed 17 January 2017 via mobile

We booked this hotel because i got discount from Le Club Accor Member club... This hotel placed in great location in Lantau Island near to many place. Only 10minutes drive from/to HK International Airport, step to Citygate Outlet Mall, to Tung Chung MRT, also to Ngong Ping 360 station. If you're going to Disneyland, its only take about 20minutes by...

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Helpful?
1Thank Lita H
About Hotel's Favourite Review
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear Lita H, Thank you very much for your great review of Novotel Citygate and your loyalty to Accor Hotels. We value your feedback and your comments will be shared with the team. Children are certainly welcome at Novotel hotels and I do sincerely hope that any communication with the team in regards to your children did not mar your...

Charlotte, North Carolina
Reviewed 3 days ago NEWvia mobile

This hotel was close to the Hong Kong airport, and the shuttle service to and from the airport was timely and helpful. The hotel was quiet, comfortable, and clean. The staff was helpful and friendly, and the check in and check out processes were quick and easy. I would definitely recommend this hotel for a quick overnight if you have...

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Helpful?
Thank CharlotteJacket
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear CharlotteJacket, Thank you for your great review of Novotel Citygate. I am very happy to hear that you enjoyed your stay with us and would choose to stay with us again for a short transit stop in Hong Kong. Thank you for your comments in regards to the shuttle service, accommodation and staff interaction. We look forward to welcome...

Napier, New Zealand
Reviewed 3 days ago NEW

We only stopped over for the night after a long flight, but really enjoyed our stay. Our room was spacious and clean..with very comfortable bed which we were thankful for! Room service was quick, and the food delicious. Would definitely recommend.

Review collected in partnership with this hotel
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Helpful?
Thank gemmahJ7993HT
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear gemmahJ7993HT, Thank you for your wonderful review of Novotel Citygate. Even though you only stayed with us for short visit, I am delighted to learn that you had a delicious meal and good nights sleep. We look forward to welcome you back. Yours sincerely Nicholas Cullum General Manager

Singapore
Reviewed 4 days ago NEWvia mobile

Novotel Citygate is only a stones throw away from HK international airport. They provide free shuttle bus service from airport to hotel n vice versa. Very easy for travelers. It is also very near to Disneyland... abt 2-3 stations away. Upon arrival, the hotel lobby is impressive. The staff are courteous n helpful. Check in was a breeze! Housekeeping service...

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Helpful?
Thank CEO38
NovotelCitygate, Front Office Manager at Novotel Citygate Hong Kong, responded to this review

Dear CEO38, Thank you so much for your wonderful review of Novotel Citygate and your loyalty to Accor Hotels. I am delighted that you found our location convenient to all the surrounding attractions on Lantau and the complimentary airport shuttle easy to use. A good nights sleep away from home is not always easy to find; fantastic feedback in regards...

Auckland, New Zealand
Reviewed 1 week ago NEW

Great location if you want to be near the airport, Ngong Ping cable car to Po Lin Monastery and the Buddha or Disneyland. Free hotel shuttle was provided to/from airport. Hotel is attached to Mall with cafes and high-end outlet shops. Enjoyed the stop-over.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Lesley B
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear Lesley B, Thank you for sharing your review of Novotel Citygate with the readers of Tripadvisor. Thank you for your positive comments in regards to our unique location and the convenience to the airport and other unique Lantau attractions. We look forward to welcome you back. Yours sincerely Nicholas Cullum General Manager

Manila, Philippines
Reviewed 1 week ago NEW

It was a great location having direct access to City gate outlet which is a shopping haven. Plus its near the Tung Chung station and disneyland. not to mention that if you have kids, there is a nearby playground and picnic area just beaide the hotel.

Review collected in partnership with Accorhotels.com
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Thank attymon
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear attymon, Thank you for your wonderful review of Novotel Citygate. Our location is not only convenient to the airport but is adjoined to Citygate Outlet Mall and sits adjacent to Ngong Ping 360 Cable Car; it is just one stop to Sunny Bay on the MTR which takes you straight to Disneyland. I am delighted you enjoyed it. We...

Brisbane, Australia
Reviewed 1 week ago NEW

my husband and i stayed here for 2 days as a quick stopover before going to europe. the rooms were quite nice, clean and comfortable. close to airport with good restaurants. close to transport. great place to stay if your only doing a stopover

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Thank toffipoptravels
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear tjolaguer, Thank you for taking the time to review your stay at Novotel Citygate. I am delighted that you enjoyed your stay with us and found the location convenient to your needs. Thank you for your positive comments in regards to our accommodation. We look forward to welcome you back Yours sincerely Nicholas Cullum General Manager

Reviewed 1 week ago

My flight was delay and the airline pay for an overnight in this hotel, so i didn't spend too much time in it. I situated in a outlet shopping mall, me and my wife spend a few hours browsing around which is nice. However the outlet shops sell mostly expensive stuff. It has shuttle bus to go to the airport...

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Helpful?
Thank Ben C
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear Ben C, Thank you for sharing your review of Novotel Citygate. Thank you also for your positive comments in regards to your overall stay and the food and beverage offerings available. We look forward to welcome you back. Yours sincerely Nicholas Cullum General Manager

Toronto, Canada
Reviewed 1 week ago

During my last trip to Asia, I managed to hit a number of cities with HK being one of many. Due to the hectic schedule, I had to swing by HK twice ... first stop for 3 days, and in between trips to Tokyo and Taipei, I had to do a quite overnight stop back in HK. Since I only...

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Helpful?
1Thank Bee833
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear Bee833, Thank you for taking the time to review your stay with us at Novotel Citygate. I am very happy to learn that you found our location convenient for your needs and also the many surrounding attractions and facilities on offer. We look forward to welcome you back. Yours sincerely Nicholas Cullum General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool. ... more   less 

Additional Information about Novotel Citygate Hong Kong

Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China
Region: China > Hong Kong > Airport , Lantau Island
Price Range: €111 - €253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Citygate Hong Kong 4*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Ctrip TA, Travelocity and ACCOR so you can book your Novotel Citygate Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Citygate Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong Airport
Hong Kong Novotel
Hotel Style:
#37 Business Hotel in Hong Kong
#41 Romantic Hotel in Hong Kong
#41 Family Hotel in Hong Kong
#49 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Citygate Hong Kong staff and other travellers.
63 questions
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Questions? Get answers from Novotel Citygate Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always ask for photos if you have any special requirements for your stay”
 of 5 bubbles JanineW10, 9 Feb 2017 | Read review
“best views, very clean, very quite and awesome bed”
 of 5 bubbles Asia_Micha, 4 Feb 2017 | Read review
“If you can, avoid the Christmas period as the price goes up to 3 times or higher than the lowest price of the year.”
 of 5 bubbles YongyutLaosiritaworn, 23 Jan 2017 | Read review
“The rooms are beautiful with city views.”
 of 5 bubbles LaGrange_Professors, 22 Jan 2017 | Read review
“Check out the beautiful public park next to the hotel. Great to walk around and do Tai Chi after a long flight.”
 of 5 bubbles FiandTG, 20 Jan 2017 | Read review
5 of 5