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6/8/2017 7/8/2017
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    Novotel Citygate Hong Kong

    No.51 Man Tung Road, Tung Chung, Hong Kong, China
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    6/8/2017 7/8/2017
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    • Excellent51%
    • Very good38%
    • Average9%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “cable car” (281 reviews)
    “outlet mall” (159 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
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    6 Aug7 Aug
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (3,962)
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    1 - 5 of 3,268 reviews

    Reviewed yesterday via mobile

    I recently had a long transit time in Hong Kong (17 hours) and being an Accor Member I decided to give Novotel Citygate Hong Kong a try. First good news is that free airport shuttle runs from the hotel and back every fifteen minutes for...More

    Thank Benedict U
    Hotel's Favourite
    Reviewed 11 June 2017

    I had booked a regular room, and was given a premium floor suite, presumably because of my membership in Accor Hotels loyalty program, albeit at only basic level. So this revue is about a level of room that I would normally not book. Not surprisingly,...More

    Thank John C
    Response from NovotelCitygate, Manager at Novotel Citygate Hong KongResponded 12 June 2017

    Dear John C, Thank you very much for the amazing review and detailed information around your stay; it is very much appreciated. We are delighted that you enjoyed the benefits of being a Le Club member and booking direct with the hotel. By being a...More

    Reviewed 2 days ago

    Handy hotel, a little away but near the airport with good views but no noise like The Regal. Part of The Accor group, Novotel is a 3.5* standard. Rooms in a high rise building with views either over the airport or hillside. Several room catagories,...More

    Thank MarcusGB9
    Reviewed 2 days ago

    The Novotel Citygate Hong Kong was ideally located for our overnight stay. The hotel offered a free airport shuttle service which ran quite frequently, meaning that the hotel is as good as one located in the airport precinct itself. However, the hotel is right next...More

    Thank Andrew D
    Reviewed 3 days ago

    I don't usually write review about hotel. Except for this time. We stayed at novotel citygate on July 9th until July 12th 2017. We wanted to stay somewhere near HK disneyland thats why we chosen this hotel. During our stay, our daughter suddenly had a...More

    Review collected in partnership with this hotel
    Thank yantojohara78
    Response from NovotelCitygate, General Manager at Novotel Citygate Hong KongResponded 3 days ago

    Dear yantojohara78, Thank you so much for your wonderful review of Novotel Citygate. I am sorry to hear that your daughter was not well during your stay with us; being sick and away from one's home is often stressful and uncomfortable. I am happy to...More

    Hong Kong SkyCity Marriott Hotel
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    Regal Airport Hotel
    4,580 reviews
    #104 of 718 hotels in Hong Kong
    Novotel Hong Kong Nathan Road Kowloon
    4,645 reviews
    #70 of 718 hotels in Hong Kong
    Royal Plaza Hotel
    3,836 reviews
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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Laundry Service
    • Conference Facilities
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Price range
    • US$136 - US$255 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Business Hotel in Hong Kong
    • #40 Family Hotel in Hong Kong
    • #41 Romantic Hotel in Hong Kong
    • #51 Luxury Hotel in Hong Kong
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 440
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Booking.com, Hotels.com, Expedia, Ctrip TA, TripOnline SA, Travelocity, Hotwire, Cancelon and getaroom.com so you can book your Novotel Citygate Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Hong Kong >
    • Airport / Lantau Island
    • Also Known As
    • Novotel Citygate Hong Kong Hotel Hong Kong ,
    • Accor Hong Kong ,
    • Novotel Hong Kong Airport ,
    • Hong Kong Novotel
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    Traveller (1384)
    Room & Suite (616)
    Pool & Beach (123)
    Dining (115)
    Hotel & Grounds (703)
    Bathroom (158)
    Business Centre & Event Rooms (21)
    Family and Play Areas (4)
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    Nearby Restaurants
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    .04 km away
    Pizza Express Citygate
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    .15 km away
    Nearby Attractions
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    .39 km away
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    .25 km away
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    Ask a question
    Questions & Answers
    23 July 2017|
    Response from Linda L | Reviewed this property |
    There is a ferry from Macau to Hong Kong Airport. From there take the free airport shuttle to Novotel Citigate.
    21 July 2017|
    Answer Show all 12 answers
    Response from Dee C | Reviewed this property |
    I have stayed at this hotel twice now & took a taxi from the airport to the hotel & returned by shuttle. Both times I was allowed an early check in, maybe because I up graded my room which I recommend. The food caters for... More
    10 July 2017|
    Response from NovotelCitygate | Property representative |
    Dear jenhally, Thank you for your question. All room sizes and bedding arrangements can be found on the Novotel Citygate website. Novotel has a family offer that is only found direct on our website, where the second... More
    Room Tips
    "Choose airport view side, and book early, higher floor the better."
    Read review
    "Rooms on floors 20 or 21 are lovely, I have stayed in both, make sure you ask to upgrade to give access to..."
    Read review
    "Premium rooms on 20th FL up definetly great but of course with a price."
    Read review
    "Ask for a room with views of the mountains."
    Read review
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