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Novotel Citygate Hong Kong

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#53 of 712 Hotels in Hong Kong
Certificate of Excellence
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Novotel Citygate Hong Kong
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3,757 Reviews from our TripAdvisor Community

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Australia
Reviewed 2 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank hahacouple
Singapore
HOTEL’S FAVOURITE REVIEW
Reviewed 18 February 2017 via mobile

Novotel Citygate is only a stones throw away from HK international airport. They provide free shuttle bus service from airport to hotel n vice versa. Very easy for travelers. It is also very near to Disneyland... abt 2-3 stations away. Upon arrival, the hotel lobby is impressive. The staff are courteous n helpful. Check in was a breeze! Housekeeping service...

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Helpful?
2Thank CEO38
About Hotel's Favourite Review
NovotelCitygate, Front Office Manager at Novotel Citygate Hong Kong, responded to this review

Dear CEO38, Thank you so much for your wonderful review of Novotel Citygate and your loyalty to Accor Hotels. I am delighted that you found our location convenient to all the surrounding attractions on Lantau and the complimentary airport shuttle easy to use. A good nights sleep away from home is not always easy to find; fantastic feedback in regards...

Philippines
Reviewed 2 days ago NEW

Staff are friendly and accommodating. Free shuttle service to airport. Close to the shops, restaurant and to MTR. We were upgraded to Premier room, my family enjoyed our stay. We'll definitely consider again Novotel Citygate!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank cheriemhelc
Sydney, Australia
Reviewed 3 days ago NEW

We stayed here due to the proximity to the airport as we had a evening flight to Europe the next night. Check-in was a breeze and came with friendly service. The hotel offers free shuttle bus to & from airport. The hotel itself is contemporary, modern and the standard room is prefect size for a couple. The hotel is located...

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1Thank samsaml82
Reviewed 3 days ago NEWvia mobile

We stayed 4 nights in a Premier Room on the 22nd floor. We really enjoyed our stay. Good things: -nice location (close to the airport and connected to Tung Chung MTR station) -shuttle bus service -amazing breakfast! -friendly staff (Specially Terence in the Premier Lounge) -food in the Premier Lounge -modern spacious room with good amenities -the room was super...

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Helpful?
Thank Markus P
NovotelCitygate, Manager at Novotel Citygate Hong Kong, responded to this review

Dear Markus P, Thank you for the wonderful review and comments! We are delighted to read that you enjoyed your food and beverage experiences in the breakfast and executive lounge. The whole team was delighted to make you feel welcome and look forward to your return, Kind regards, Daniel McKeown Resident Manager

Twin Waters, Australia
Reviewed 3 days ago NEWvia mobile

I love staying at this Hotel as I can see planes, trains, automobiles, ferries and people! I prefer to look over the airport as well as the greenery of the Mountains. I recommend that you stay on the Premier Level as you have breakfast as well as drinks and nibbles from 6pm till 8pm in the Premier Lounge which looks...

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Helpful?
Thank Mudjimba
NovotelCitygate, Manager at Novotel Citygate Hong Kong, responded to this review

Dear Mudjimba, Thank you for the wonderful review and thank you for your loyalty to Novotel Citygate Hong Kong; it is very much appreciated. Thank you as well for the complimentary comments around the executive floor and benefits attached. We look forward to welcoming you back again the next time you are in Hong Kong. Kind regards, Daniel McKeown Resident...

Grand Rapids, Michigan
Reviewed 4 days ago NEW

This hotel and the rooms are spectacular! If your wife likes to shop, she will love you for staying here due to the adjacent outlet mall with all the high end retail shops. I will definitely stay here next time I travel to Hong Kong. Well worth taking the free shuttle bus from the airport instead of staying at the...

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Helpful?
Thank Mike D
NovotelCitygate, Manager at Novotel Citygate Hong Kong, responded to this review

Dear Mike D, Thank you so much for such a wonderful review; it is very much appreciated. Thank you for highlighting the unique and amazing location the hotel enjoys with being only minutes away from the Aiport and next to a famous shopping mall. We look forward to making you feel welcome again the next time you visit Hong Kong....

Madrid, Spain
Reviewed 5 days ago NEW

My wife and I decided to stay at this hotel because of its proximity from the airport which is ideal when the flight arrives late at night. There is free shuttle bus from and to the airport. The frequency is good and the travel time is around 5 minutes. The hotel itself is contemporary and modern. The hall is ample...

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Helpful?
Thank HOKito
NovotelCitygate, Manager at Novotel Citygate Hong Kong, responded to this review

Dear HOKito, Thank you for reviewing your stay at Novotel Citgyate Hong Kong. Thank you for your positive comments around the location of the hotel and general service provided to you and your wife. I do hope that we can welcome you back again soon. Kind regards, Daniel McKeown Resident Manager

London, United Kingdom
Reviewed 1 week ago NEW

Excellent shuttle service to and from the airport. Foyer was inviting and staff behind the service counter were friendly, efficient and very welcoming. Rooms were very clean and quite spacious. The breakfast was enjoyable with lots of choices and staff were friendly and attentive. Overall a very good experience.

Review collected in partnership with this hotel
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Helpful?
Thank Mike M
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear Mike M, Thank you for your wonderful review of Novotel Citygate. Thank you for your great feedback in regards to our complimentary shuttle services; the service operates daily between the airport and hotel from 06.00-23.45 from terminal , loading bays 29-30. Thank you also for your positive feedback in regards to our accommodation, staff and breakfast. We look forward...

Bandung, Indonesia
Reviewed 1 week ago

I was staying 2 nights here and very thankful for being upgraded to Executive Premier Room with a nice view. The hotel is located between airport and Disneyland. It is very convenient to stay in this hotel for those who want to go to Disneyland or have late or early flight. I will definitely stay here again with my family...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Robert P
NovotelCitygate, General Manager at Novotel Citygate Hong Kong, responded to this review

Dear Robert P, Thank you so much for your great review of Novotel Citygate. The hotel is certainly a convenient option to Disneyland and the airport, I am delighted that you enjoyed your stay with us. We look forward to welcome you and your family on your next visit to Hong Kong. Yours sincerely Nicholas Cullum General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool. ... more   less 

Additional Information about Novotel Citygate Hong Kong

Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China
Region: China > Hong Kong > Airport , Lantau Island
Price Range: €108 - €221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Citygate Hong Kong 4*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Ctrip TA and ACCOR so you can book your Novotel Citygate Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Citygate Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong Airport
Hong Kong Novotel
Hotel Style:
#37 Business Hotel in Hong Kong
#40 Family Hotel in Hong Kong
#41 Romantic Hotel in Hong Kong
#48 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Citygate Hong Kong staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Well designed room with everything a traveller needs.”
 of 5 bubbles W134RYlindal, 16 Mar 2017 | Read review
“Every room has their own Nespresso unit, a nice touch to any hotel room.”
  • Bathroom access, from both sides of the room.
 of 5 bubbles 77edgard, 16 Mar 2017 | Read review
“top corner rooms always a winner”
 of 5 bubbles NibbanAh, 12 Mar 2017 | Read review
“Quiet room on concierge level floor 21”
 of 5 bubbles 963ingridp, 25 Feb 2017 | Read review
“Always ask for photos if you have any special requirements for your stay”
 of 5 bubbles JanineW10, 9 Feb 2017 | Read review
5 of 5