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Cosmo Hotel Hong Kong

1,453 reviews
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Traveller (459)
Room & Suite (574)
Dining (36)
Overview
  • Excellent25%
  • Very good44%
  • Average23%
  • Poor5%
  • Terrible3%
Travellers talk about
“sister hotel”(98 reviews)
“wan chai”(146 reviews)
“causeway bay”(129 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
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Name/address in local language
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,453)Write a Review
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11 - 15 of 1,218 reviews
Reviewed 4 weeks ago via mobile

We stayed at the Cosmo hotel for 5 days. On our way to the hotel I read some reviews and I must admit I was nervous. Admittedly, the pictures on the website do glamorise the hotel, and our room wasn’t quite the standard that I...More

Thank Liddy_12
Response from CosmoHotelHK, General Manager at Cosmo Hotel Hong KongResponded 4 weeks ago

Dear Liddy, Thank you for your comments. We are happy that you find us a value-for-money hotel in the city centres. On your return we suggest you to check out our other room types that measure up to 83 sq. m. for a more spacious...More

Reviewed 14 January 2018

The best thing about this hotel is the staff, they do their very best to please. The other real asset is a place which is an outdoor area - there you can relax and make a drink while waiting for the room or after check...More

Thank Topcat2011
Response from CosmoHotelHK, General Manager at Cosmo Hotel Hong KongResponded 15 January 2018

Dear Topcat, Thank you for your comments. We are happy to know that you had a great stay with us. We will surely seek for continuous improvement to ensure everyone a wonderful experience at Cosmo Hotel like you. We look forward to welcoming you back...More

Reviewed 6 January 2018 via mobile

"It's a dump." Those were the first words out of my mouth when we stepped into our room at the Cosmo. It's about the size of a large closet. The beds are less beds and more cots. They're comically tiny. When I lie down, my...More

1  Thank David N
Response from CosmoHotelHK, General Manager at Cosmo Hotel Hong KongResponded 9 January 2018

Dear David, Thank you for your comments. We are sorry to know that your stay didn't quite meet your expectation this time. We apologise for the occasional issues in the room you staying and rest assured that we will look into the areas for prompt...More

Reviewed 1 January 2018 via mobile

My family stayed in Cosmo Hotel (Wan Chai) from 21-23 Dec 2017 for a short holiday in HK. I suffered the worst hotel experience on the 21st night when the luggage stand in my room broke and both the stand and my 15kg luggage slammed...More

Thank LohSK
Response from CosmoHotelHK, General Manager at Cosmo Hotel Hong KongResponded 9 January 2018

Dear LohSK, We are very sorry for the incident during your stay this time and we sincerely hope you are feeling better now. While it was a very rare case which we have never encountered before, rest assured that we will look into that to...More

Reviewed 31 December 2017 via mobile

Great service, excellent location, they even give you a mobile phone to use and take our to pair with yours for 24/7 internet which is very handy. Great location right across from the races. Not the best room but all you need, the staff are...More

Thank Evan G
Response from CosmoHotelHK, General Manager at Cosmo Hotel Hong KongResponded 9 January 2018

Dear Evan, Thank you very much for your great comments. We will continue to strive for the best services at Cosmo Hotel and we look forward to welcoming you back for another promising stay soon.

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About
Amenities
Top amenities
Room Service
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$73 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Best Value Hotel in Hong Kong
#93 Romantic Hotel in Hong Kong
#117 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$73 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Best Value Hotel in Hong Kong
#93 Romantic Hotel in Hong Kong
#117 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms
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Traveller (459)
Room & Suite (574)
Dining (36)
Amenities (24)
Questions & Answers
Ask a question
grazia u
24 January 2018|
AnswerShow all 2 answers
Response from Ecomom2013 | Reviewed this property |
It depends on the season. Since the racetrack is across the street, I assume when horse racing is in season, that would be an expensive time to book a stay. I booked through a travel website and kept checking the prices... More
0
Votes
yeowkee
16 September 2017|
AnswerShow all 6 answers
Response from CosmoHotelHK | Property representative |
Hi yeowkee, While we don't have a self-service washing machine at the hotel, we do provide laundry service (at various costs depending on the items) during guests' stay. Please do let us know if you need more information on... More
0
Votes
cypriot_dan
31 July 2017|
AnswerShow all 6 answers
Response from hana g | Reviewed this property |
Hi. there is no washing machine and not dryer machine !
0
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Room Tips
"Book the Apartment for families"
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"Spacious room"
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"Try to ask for a room above 20th floor, quiet without noise nuisance from the traffic."
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"The executive rooms (i.e. larger rooms) seem to be higher up."
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