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Best Western Hotel Hong Kong

Ctrip.comUS$45*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$99*
US$45*
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US$55*
US$55*
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Best Western Hotel Hong Kong
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1,017 Reviews from our TripAdvisor Community

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Showing 608: English reviews
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Reviewed 4 days ago NEWvia mobile

Just a room to rent essentially. Room was empty except for bed and side tables. Bathroom was fine, clean enough. The breakfast was not great but convenient. The staff helpful. The location is ok, it's five mins walk to a Metro. No complaints, nothing to shout about however.

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Helpful?
Thank Hugh W
Thames, New Zealand
Reviewed 1 week ago

We were a group of 13, a mix of families, couples & singles on our way through from Israel to New Zealand. We stayed on the 23rd floor. Our choice of hotel was based on affordability so our expectations were low. We were pleasantly surprised! Staff were friendly and helpful. Facilities were clean and comfortable and our units were of...

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Helpful?
1Thank Thames-Coaster
Melbourne, Australia
Reviewed 1 week ago

I stayed in this hotel twice in March this year total 7 days. The location is excellent with airport express buses and trams outside the door. MTR station is only 5 minutes walking distance. Macau ferry terminal is also within walking distance. Lots of restaurants and eateries nearby.The room rate I paid at the time was the cheapest in my...

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Helpful?
Thank Ken Y
New York City, New York
Reviewed 1 week ago

Do not stay here if you need any type of air conditioning as the old system they have in place barely works. I was sweating buckets every night and they said it was working fine. Meanwhile you adjust the fan and there is zero change or noise in the fan adjusting speed and barely a breeze coming out of the...

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Helpful?
Thank FnkyChld
Jason L, 前廳部經理 at Best Western Hotel Hong Kong, responded to this review

Dear Sir Thank you for your recent visit at our property and your time to share your stay experience. I am regret that we are not exceeding your expectation and I would like to extend my most sincere apology on behalf of our team. Your comment is very important to us and we will review it with our staff and...

Devon, Pennsylvania
Reviewed 3 weeks ago

I paid $700 us and it was the most over paid room I have every paid for. The lobby is not a reflection of the rooms. the rooms are old, rusty, dirty, smelly and feel like the furniture is 30 years old. There are stains everywhere, the bathroom was gross. They should be ashamed charging what they charge. In the...

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Helpful?
1Thank Gene R
Jason L, Front Office Manager at Best Western Hotel Hong Kong, responded to this review

Dear Mr Gene Thank you for your recent visit at our property and your time to share your stay experience. I am regret that we are not exceeding your expectation. Your comment is very important to us and we will review it with our staff and seek improvement for providing better service to our guests. We will be grateful if...

Manila, Philippines
Reviewed 4 weeks ago

The location is excellent. There's a tram stop right outside the hotel and there's also a train station within walking distance. I loved our room! It's so spacious. There's a sitting area and a pantry area separated from the bed by a glass divider. There's lot of storage space for our things: cabinet beside the bed, shelves in the pantry...

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Helpful?
Thank giecast
Jason L, Front Office Manager at Best Western Hotel Hong Kong, responded to this review

Dear Giecast Thank you for your recent visit at our property and your time to share your stay experience. We are delighted to know that you have a pleasant stay with us and we are looking forward to welcome you and your family to visit Hong Kong and our hotel again. Best regards Jason Lee Assistant Front Office Manager BEST...

Reviewed 4 weeks ago via mobile

It was a great hotel last time but now, the room has an unpleasant ell of carpet. Next is the front line, during check ik and out, the staff did not show their professionalism. No greetings nor welcome words. Just stand there and waiting u to adress them rather. Very disappointed.

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Helpful?
1Thank AlbertSeah
Jason L, Front Office Manager at Best Western Hotel Hong Kong, responded to this review

Dear Mr AlbertSeah Thank you for your recent visit at our property and your time to share your stay experience. I am regret that we are not exceeding your expectation and I would like to extend my most sincere apology on behalf of our team. Your comment is very important to us and we will review it with our staff...

Toluca Mex
Reviewed 4 weeks ago

We stayed on points on this property. I have to say that Best western's reservation system is very confusing when using points, fortunately I received an e-mail from the hotel with the requests of what they needed a day in advance. We stayed on floor 25 facing Queen St... view was not the better but we were received with a...

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Thank Blur_78
london
Reviewed 18 April 2017

Got a great deal for a "Deluxe Suite" via BA.com (tip: you can just book a hotel without a flight) Definitely not a high service option - the reception desk team were functional but not friendly. On the upside we were checked in within 2mins which is what you need arriving past midnight! I didn't even venture to the Cafe...

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2Thank sammyg901
Chandigarh, India
Reviewed 15 April 2017 via mobile

It was an average stay in best Western plus Hong Kong. Hotel wifi was not working at all. Despite of several calls and reminders they didn't fixed it. Rooms are old and tired and all taps are very old and creating unnecessary noise even if you are not using it. Giving three star for only it's location and spacious rooms....

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1Thank vikram_narang

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Special Notice on Hotel Rebranding: Ramada Hong Kong Hotel will be renamed as BEST WESTERN PLUS Hotel Hong Kong effective from 1 September 2015. This will be the first hotel in Hong Kong carrying “PLUS”, a superior brand of the BEST WESTERN HOTEL GROUP. The rebranding renders a hotel name change; while the ownership, the management & the entire workforce will stay the same. ... more   less 

Additional Information about Best Western Hotel Hong Kong

Address: No.308 Des Voeux Road West, Hong Kong, China
Region: China > Hong Kong > Sai Wan
Price Range: €25 - €140 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Hotel Hong Kong 3.5*
Number of rooms: 307
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ctrip TA, Hotwire, Orbitz, Agoda, Cancelon, Priceline, getaroom.com, TripOnline SA and HRS so you can book your Best Western Hotel Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Hong Kong Hotel Hong Kong
Hong Kong Ramada
Hotel Style:
#21 Best Value Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Hotel Hong Kong staff and other travellers.
17 questions
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Questions? Get answers from Best Western Hotel Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High level floors with Hill View Rooms (away from trams)”
635keny, 16 May 2017 | Read review
“high floors will have a water view and less street noise. A lot of the floors were smoking so make sure you request non-smoking if needed”
sammyg901, 18 Apr 2017 | Read review
“ask for non smoking rooms”
rainerstaub, 12 Apr 2017 | Read review
“They claim there is a view but, if there is, it is between the surrounding buildings.”
D4241YVjohna, 10 Apr 2017 | Read review
“High floor, for the view!”
R123london, 3 Mar 2017 | Read review
5 of 5
Ctrip.com
US$45* /night
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Prices are for 1 room, 2 adults
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