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Dorsett Wanchai, Hong Kong

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Dorsett Wanchai, Hong Kong
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2,992 Reviews from our TripAdvisor Community

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Showing 2,472: English reviews
Dubai, United Arab Emirates
Reviewed 16 May 2013

We stayed the hotel for short holiday visit the location is great and near to Times Square HK plus other attractions in Hongkong like Ocean Park and easy access to The Peak Hongkong where you can have a walk to the Bus Stop that brings you to the overall Peak of HK with reasonable price ... The room is nice...

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Thank CELYN B
Amsterdam
Reviewed 15 May 2013

We had a package deal with Cathay Pacific where this hotel was included. And we were very happy about this. The location is just perfect, good size rooms and comfy beds. I would choose this hotel again.

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4Thank saiho
Kingston upon Thames, United Kingdom
Reviewed 15 May 2013

I first visited HK in 1997 on business and have stayed in a range of hotels since. It’s a fantastic city and well worth a holiday or stopover (perhaps avoiding the summer heat if you can). We’ve recently stayed in the Cosmopolitan (on four occasions) and although it may not be the most luxurious, we would happily use it again....

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1Thank always-the-tourist
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Guest, Thank you for staying at Cosmopolitan Hotel. We’re so glad to know that you had an enjoyable stay with us. Your great compliments towards our staff and service have definitely motivated us to keep it up! Your valuable comments towards our gym facilities are well noted and we shall bring this up for management review soon for improvement....

Cheshire
Reviewed 14 May 2013

We went to hong Kong for a family wedding and several of us stayed at this hotel. The rooms were quite large and spotlessly clean. Breakfast was excellent and the staff were pleasant and efficient. The concierge went out of his way to answer our numerous questions. He booked us taxis and made sure the drivers knew where we wanted...

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1Thank BandJCheshire
Macau
Reviewed 14 May 2013

It was a nice stay in Cosmopolitan Hotel, they do provide shuttle bus service to many tourism spots and it is very convenient! Clean and neat, room is not large but it is reasonable with the promotional rate! However, it was a bit odd that they charge for Wifi service charge but stated that they provide free wifi service. It...

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Thank Pamela L
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Pamela, Thank you for your feedbacks. It’s great to know that you love our favourite shuttle service and we trust you had a wonderful stay here. Regarding the free wifi service, we appreciate your understanding that the service charge is actually imposed by the internet service provider instead of our hotel. Please do visit our official website for the...

Singapore, Singapore
Reviewed 12 May 2013

The location was good, the rooms were large, the staff were reasonably helpful polite and friendly But somehow the room felt slightly damp. The floor didn't appear to be very clean too. And the shower curtain felt dirty. So, everything is rather fine other than the cleanliness.

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2Thank knn-44
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Guest, Thank you for staying with us. We trust you had a great stay with us with our well-equipped hotel facilities and friendly staff. Having said that, we regret for the occasional room condition that didn’t meet your expectation. While our Housekeeping staff tidies up all guestrooms on a daily basis, rest assured that we will look into the...

Wetter, Germany
Reviewed 12 May 2013

We got more than what we paid for: Location - very good location, close to central and the hotel provides FREE shuttle buses around Hong Kong so it makes going around town so much easier. Service - the staff made sure we were very comfortable, the room was really nice - we got upgraded to a suite on the 23rd...

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2Thank KCA_20
Reviewed 11 May 2013 via mobile

The hotel is located in a nice area close to causeway bay brooms are Ok but not very clean. The beds are extremely hard: back pain in the morning. Upon check out we were charged with additional costs for a baby cot while we had booked it in advance and the quote said it was included in the price. As...

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1Thank Fjcvl
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Guest, Thank you for staying with us. While we use Simmons mattress in all bedrooms to ensure every guest a good rest at night, we hope you had chance to relay this to our 24-hour on duty Guest Service Manager for an extra topper if a puffier bed was preferred. On the other hand, our hotel provides baby cot...

Itbud, Uyugan, Batanes Is.
Reviewed 11 May 2013

I booked the hotel through an online company, and when I arrived I was offered an up grade to a suite for a reasonable amount. I think I must have asked the right questions because I was aware that I was being quoted the amount per day and not for the week. Great room overlooking the Jockey Club (Horse Racing)....

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Thank men10
Miami
Reviewed 11 May 2013

I have been going to Hong Kong for over 10 years, and I have been staying at the Cosmopolitan for about the last 6 of those years. HOTEL LOCATION * PROS / CONS PROS The Cosmopolitan is located across the street from Happy Valley Horse Race Track. This is perfect for me because I enjoy my morning runs, and Happy...

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3Thank TallTraverler

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Dorsett Wanchai, Hong Kong has completed a top-to-bottom overhaul to all its 454 rooms and suites and the hotel lobby. The new lobby welcomes guest with an unexpectedly playful vibe which is apparent on the design elements aimed to captivate one's senses. Each of the newly refurbished room, on the other hand, adopts a meticulous theme including the East-meets-West Victorian and classic Oriental and sleek-contemporary designs to name a few. Refurbished rooms offer a majestic view of the race course adjacent to the hotel, while the redesigned bathrooms feature a refreshing rain shower experience. Every Friday, hotel guests are welcome to join the 'Dorsett Wine Hour' at the lobby during which free flow of wine and canapés are provided. For the kids, there is also a colourfully decorated Candy Bar filled with sweet treats. With a lively neighborhood to explore and a dynamic address amid Wan Chai and Causeway Bay, there is a subway station only an eight-minute stroll away. All hotel guests will be given a specially designed 'Eat & Shop Like A Local' booklet which covers a host of local-recommended eateries and shopping spots in the hotel's neighbourhood, offering guests an authentic Hong Kong experience. The hotel also offers scheduled shuttle services to 16 destinations including Causeway Bay, Wanchai, Central, Admiralty, Quarry Bay and Taikoo. Every guestroom features a portable smart phone for free use inside and outside of the hotel, offering unlimited 3G internet supported by Wi-Fi hotspot sharing function, free local and IDD calls to 9 select countries including Australia, Canada, China, Korea, Japan, Malaysia, Singapore, UK and US. Other facilities include a gymnasium, meeting rooms accommodating up to 200 delegates, a refurbished bar on the lobby level and Dining House serving Cantonese cuisine. Dorsett Wanchai is an environmentally friendly "green" hotel with a 100% smoke-free policy. It is also an Earthcheck Bronze Benchmarked Hotel. ... more   less 

Additional Information about Dorsett Wanchai, Hong Kong

Address: 387-397 Queen's Road East, Wan Chai, Hong Kong, China (Formerly Cosmopolitan Hotel Hong Kong)
Region: China > Hong Kong
Price Range: €89 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dorsett Wanchai, Hong Kong 4*
Number of rooms: 454
Reservation Options:
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Also Known As:
Cosmopolitan Hong Kong
Hong Kong Cosmopolitan Hotel
Cosmopolitan Hotel Hong Kong
Hotel Style:
#44 Best Value Hotel in Hong Kong
#69 Family Hotel in Hong Kong
#78 Romantic Hotel in Hong Kong
#89 Luxury Hotel in Hong Kong
#103 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Dorsett Wanchai, Hong Kong staff and other travellers.
69 questions
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Bury, United Kingdom
8 months ago
Dunedin, New Zealand
Singapore, Singapore

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Questions? Get answers from Dorsett Wanchai, Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View over the flyover, higher floors are good.”
 of 5 bubbles 838kumarr, 16 Feb 2017 | Read review
“Ask for newly renovated rooms facing the race course / football field!”
 of 5 bubbles GuiaGon, 17 Jan 2017 | Read review
“Ask for high floors with city / racecourse view.”
 of 5 bubbles TribeTravel, 9 Jan 2017 | Read review
“ask for high floor with view of the horse racing course . Friendly front officers are helpful as well as concierges.”
  • enjoy your fruit basket at this table
  • living area with massage chair
  • best sleep
 of 5 bubbles sopapanr, 3 Jan 2017 | Read review
“Happy Valley view and higher the floor the better”
 of 5 bubbles PaulS187, 3 Jan 2017 | Read review
5 of 5