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Dorsett Wanchai, Hong Kong

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3,067 Reviews from our TripAdvisor Community

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Showing 2,541: English reviews
Sunbury, United Kingdom
Reviewed 13 September 2013

Great little hotel for around a £100 a night. Not the biggest, most luxurious rooms, but for the price it is what you would expect. Rooms were clean and couldn’t really complain about anything to do with the facilities, aside from some fixtures looking a little worn. The general service was very good, concierge service was excellent and let us...

1Thank Edward B
Reviewed 12 September 2013

The main attraction here was the good deal for the four of us. The hotel itself is fairly standard and the refurbishment it is undergoing will lift the look of all rooms. For Hong Kong Island, it's a good choice on cost and it's not that far away from Central district via tram, taxi or MTR. If the horseracing is...

Thank SpudWirral
Reviewed 8 September 2013 via mobile

I have been to Honk Kong last month for several days with my lady.We have booked this hotel trough "booking". The service was great, the reception was welcome to help you at any time giving you halpful answers thanks to those we succeed to visit almost everything nearby. The room was a little small, I think it was not the...

Thank Giu_seppe_04p
Cardiff, United Kingdom
Reviewed 8 September 2013

Many thanks to the staff of Cosmopolitan Hotel especially Louis Chan and Agnes Yau whose help was invaluable on our recent stay in Hong Kong. Unfortunately my husband was taken ill with a back problem and Louis immediately organised a visit to the hospital.The hospital staff were brilliant and the care and support from Louis and Agnes after enabled us...

Thank Michael J
Chicago, Illinois
Reviewed 7 September 2013

The hotel is extremely inconvenient relative to MTR and taxis. The room was old and shabby. The room was as small as I have experienced to the point of not having a place for my suitcase out of the way. The shower floods the bathroom The movie access was flawed and I had a hard time canceling a movie I...

Thank Zhudog
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Zhudog, We are sorry to learn that the experience was less than favourable this time. We do hope our daily complimentary shuttle bus service has brought you immense convenience and saved your travelling time to some of the major tourist destinations. In regard to the room condition, in fact, hotel renovation work is underway. Phase one renovation which involves...

Mumbai (Bombay), India
Reviewed 5 September 2013

Hotel Good Wifi in the lobby area though Small Rooms Canno expect bigger in HK City Side. Not Expensive as per HK Standards. Shuttle Services are good. Stayed here a spam of 5-6 days for the past 3 years

Thank DarshilJhaveri
Reviewed 3 September 2013 via mobile

Decent hotel that has the standard provision. Clean and tidy. Has 2 queen beds.Location is a bit off but hotel provides shuttle to major shopping centre.Price was not too steep as I remembered - was back in 2009. Did not have much difficulties getting around on our own.

Thank whitehairmonstress
Adelaide, Australia
Reviewed 3 September 2013

Stayed between 25-29th July 2013. Initially booked 1 room for 3 people but the room was very tiny so we paid extra and upgraded to the osim suite on a higher floor. They brought in a roll in single bed for the 3rd person and this was situated behind the couch. The room itself was spacious and the bed was...

1Thank Thu C
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Thu C, Thank you for your time in sharing with us your recent staying experience. First of all, we have checked the mentioned room condition and believe you are talking about the occasional damp smell from the shower cubicle curtain. We are sorry for the inconvenience caused and the Housekeeping staff has already been reminded not to overlook any...

Reviewed 2 September 2013

We were on route to Vietnam with our son who had not visited Hong Kong Before , so we wanted to give him a taste of Hong Kong in the short time available. It worked OK for us. Location is not perfect but once you have worked out the route it is for instance an approx. 15 minute walk to...

Thank SurreyRobin
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Surrey, Thank you for your comments. Located amid the busiest district in Wan Chai and Causeway Bay, we hope to bring you a sense of oasis for resting after a long busy day. It’s only a short walk to reach the city centre with an array of bars and restaurants on the way, and we also suggest you to...

Leeds, United Kingdom
Reviewed 1 September 2013

Hong Kong was the second destination after visiting Phuket, Thailand for our honeymoon. We can only praise the Cosmopolitan Hotel. We arrived around 10pm at the hotel and were immediately helped with our luggage whilst still outside. We checked in at the front desk and were greeted by Louis Chan who was the Guest Services Manager. He accompanied us up...

Thank Rashminder M

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Staying in Wan Chai / Causeway Bay

Neighbourhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighbourhood


  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Microwave
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Dorsett Wanchai, Hong Kong has completed a top-to-bottom overhaul to all its 454 rooms and suites and the hotel lobby. The new lobby welcomes guest with an unexpectedly playful vibe which is apparent on the design elements aimed to captivate one's senses. Each of the newly refurbished room, on the other hand, adopts a meticulous theme including the East-meets-West Victorian and classic Oriental and sleek-contemporary designs to name a few. Refurbished rooms offer a majestic view of the race course adjacent to the hotel, while the redesigned bathrooms feature a refreshing rain shower experience. Every Friday, hotel guests are welcome to join the 'Dorsett Wine Hour' at the lobby during which free flow of wine and canapés are provided. For the kids, there is also a colourfully decorated Candy Bar filled with sweet treats. With a lively neighborhood to explore and a dynamic address amid Wan Chai and Causeway Bay, there is a subway station only an eight-minute stroll away. All hotel guests will be given a specially designed 'Eat & Shop Like A Local' booklet which covers a host of local-recommended eateries and shopping spots in the hotel's neighbourhood, offering guests an authentic Hong Kong experience. The hotel also offers scheduled shuttle services to 16 destinations including Causeway Bay, Wanchai, Central, Admiralty, Quarry Bay and Taikoo. Every guestroom features a portable smart phone for free use inside and outside of the hotel, offering unlimited 3G internet supported by Wi-Fi hotspot sharing function, free local and IDD calls to 9 select countries including Australia, Canada, China, Korea, Japan, Malaysia, Singapore, UK and US. Other facilities include a gymnasium, meeting rooms accommodating up to 200 delegates, a refurbished bar on the lobby level and Dining House serving Cantonese cuisine. Dorsett Wanchai is an environmentally friendly "green" hotel with a 100% smoke-free policy. It is also an Earthcheck Bronze Benchmarked Hotel. ... more   less 

Additional Information about Dorsett Wanchai, Hong Kong

Address: 387-397 Queen's Road East, Wan Chai, Hong Kong, China (Formerly Cosmopolitan Hotel Hong Kong)
Region: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: €92 - €205 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dorsett Wanchai, Hong Kong 4.5*
Number of rooms: 454
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Also Known As:
Cosmopolitan Hong Kong
Hong Kong Cosmopolitan Hotel
Cosmopolitan Hotel Hong Kong
Hotel Style:
#50 Best Value Hotel in Hong Kong
#68 Family Hotel in Hong Kong
#78 Romantic Hotel in Hong Kong
#90 Luxury Hotel in Hong Kong
#102 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Dorsett Wanchai, Hong Kong staff and other travellers.
72 questions
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Bury, United Kingdom
10 months ago
Dunedin, New Zealand
Singapore, Singapore

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Questions? Get answers from Dorsett Wanchai, Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower rooms have no view.”
PenelopeC2002, 22 Apr 2017 | Read review
“Higher floor.”
307marjiet, 21 Apr 2017 | Read review
“Deal with Eric Wong at front desk. He is extremely helpful.”
, 17 Apr 2017 | Read review
“the highwe up the better the veiw”
gregorc727, 16 Apr 2017 | Read review
“We liked the top floor and the view of the racetrack”
Jvandijk, 11 Apr 2017 | Read review
5 of 5