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Dorsett Wanchai, Hong Kong

Booking.comUS$113*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$113*
US$114*
US$114*
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Dorsett Wanchai, Hong Kong
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3,091 Reviews from our TripAdvisor Community

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Showing 2,564: English reviews
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Leeds, United Kingdom
Reviewed yesterday NEWvia mobile

Stayed here at the beginning of May.. I want to start by saying staff are excellent from the Porter lads and front desk to the room service and waiters/waitresses at breakfast. Help was given in and out of our taxi when we checked in. We luckily were able to check in slightly early as was an early flight. We were...

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Helpful?
Thank Jen_Adam
Canterbury, United Kingdom
Reviewed 4 days ago NEW

2 nights in Hong Kong. The staff at this hotel were excellent and could not have been more helpful. Rooms comfortable and clean. I was lacking a bedside table and reading light which would have been helpful in my jet lagged state. Only ate breakfast here which was fine with plenty of variety.

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Helpful?
1Thank Carol B
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Carol B, thank you for your comment. We are glad you had an enjoyable stay at Dorsett Wanchai, Hong Kong. Your compliments will surely be passed on to our responsible teams to keep them motivated. Thank you for staying with us, and we look forward to seeing you again soon. Meanwhile, your comments on the room amenities are well-noted,...

Reviewed 5 days ago NEW

We stayed in the family room with 2 queen size beds which worked great for the 4 of us with a 5-year-old and a 3-year-old girls. The girls love the teddy bears welcome gift which serves a good start. The room size is reasonable for hotels in Hong Kong. It is very clean. The sound proof from the windows was...

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Helpful?
Thank Kenneth Y
Reviewed 5 days ago NEWvia mobile

Stayed at the Dorsett while in Hong Kong. The rooms, though small (like other hk hotels anyway, were recently refurbished and very comfortable. Free morning coffee at the lobby was a nice touch. What I really appreciated though were the helpful staff at the lobby who demonstrated a genuine desire to make the guest experience an enjoyable one.

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Helpful?
Thank Skytan7
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Skytan7, thank you for your comment. We are glad you had an enjoyable stay at Dorsett Wanchai, Hong Kong. Your compliments will surely be passed on to our responsible teams to keep them motivated. Room-wise, we hope you will have the chance to check out our other room types that measure up to 48 sq. m. for a more...

Reviewed 1 week ago NEW

It's very unusual for Hong Kong and disappointing that they do not have 24 hours room service. I went to bed hungry last night because of this. Also, I'd ordered food using the food delivery app Deliveroo several times to my room and on one occasion the front desk rang my room and asked me to come down to collect...

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Helpful?
Thank Ravi C
Reviewed 1 week ago

The hotel is convienently located with food outlet within walking distance. Transport is good especially the Ding Ding tram, it is just a 2 min walk from the hotel. Rooms are clean and large and service is highly commendable.

Review collected in partnership with DeNATravelOverseasSite
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Helpful?
1Thank Yong A
DorsettWanchaiHK, Guest Relations Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Yong A, thank you for your comment. We are glad you enjoyed everything at Dorsett Wanchai, Hong Kong. We look forward to welcoming you back soon.

Jakarta, Indonesia
Reviewed 1 week ago

Hotel is great and clean, staffs are friendly and helpful and the hotel also provide free shuttle which is really appreciated. Room size is decent and comfortable. Nothing to complain about the hotel and definitely will be back to this hotel again if I go to Hong Kong again.

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Helpful?
Thank CalvinHamit
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Calvin, Thank you so much for your wonderful compliments. Guests like you really make our day and elevate our spirit. We will continue the good job and hope to see you back again. Thank you.

Reviewed 1 week ago via mobile

Stayed here with my friends for a short visit in Hong Kong. Hotel is quite a walk from the nearest MTR but is near a bus stop and a tram stap. Nearest convenience store is also quite far. Causeway bay is near too. If you don't mind walking, this is a good hotel to stay. Otherwise, you can always take...

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Helpful?
Thank Kristin F
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Kristin, Thank you for your compliments. We are happy to know you had a good stay with us. We hope you had the chance to explore the city on a tram ride which is just outside of the hotel. As an alternative to exploring the city on foot, we also have free shuttle bus to take our guests to...

Reviewed 1 week ago

Stayed in family room ( family of 3 ). Neat and well maintained rooms , good house keeping . For family of four rooms may be cramped. Breakfast spread was decent . We had our lunch and dinner outside - difficult to find restaurants close by - plan to have them at one of the malls in stations. Staff were...

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Helpful?
Thank ADHAVAN S
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Adhavan, We are delighted to know that you had a comfortable stay and enjoyed our service and hospitality. In fact the hotel is located in between Wanchai and Causeway Way. Given its prime location, the hotel is a short walking distance to many eateries and shopping places, you may ask for our Concierge’s recommendations on your next visit for...

Chennai (Madras), India
Reviewed 1 week ago via mobile

I stayed at this hotel for about 8 days and felt comfortable. I did enjoy my stay here barring few issues. Here are the things which I liked: 1. The hotel in itself was well maintained 2. The staffs are friendly 3. The FREE IDD phone is too useful for people travelling from other countries. They have free calling and...

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Helpful?
Thank nagesh84
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Nagesh, We are very pleased to know your overall experience was a pleasant one except for a few things you mentioned. Please rest assured that we will look into the breakfast spread and consider your recommendations. Offering Kam Kee voucher as an alternative to breakfast onsite is actually part of our marketing endeavours to let our guests to enjoy...

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04/06/2017 05/06/2017
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Staying in Wan Chai / Causeway Bay

Neighbourhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Dorsett Wanchai, Hong Kong has completed a top-to-bottom overhaul to all its 454 rooms and suites and the hotel lobby. The new lobby welcomes guest with an unexpectedly playful vibe which is apparent on the design elements aimed to captivate one's senses. Each of the newly refurbished room, on the other hand, adopts a meticulous theme including the East-meets-West Victorian and classic Oriental and sleek-contemporary designs to name a few. Refurbished rooms offer a majestic view of the race course adjacent to the hotel, while the redesigned bathrooms feature a refreshing rain shower experience. Every Friday, hotel guests are welcome to join the 'Dorsett Wine Hour' at the lobby during which free flow of wine and canapés are provided. For the kids, there is also a colourfully decorated Candy Bar filled with sweet treats. With a lively neighborhood to explore and a dynamic address amid Wan Chai and Causeway Bay, there is a subway station only an eight-minute stroll away. All hotel guests will be given a specially designed 'Eat & Shop Like A Local' booklet which covers a host of local-recommended eateries and shopping spots in the hotel's neighbourhood, offering guests an authentic Hong Kong experience. The hotel also offers scheduled shuttle services to 16 destinations including Causeway Bay, Wanchai, Central, Admiralty, Quarry Bay and Taikoo. Every guestroom features a portable smart phone for free use inside and outside of the hotel, offering unlimited 3G internet supported by Wi-Fi hotspot sharing function, free local and IDD calls to 9 select countries including Australia, Canada, China, Korea, Japan, Malaysia, Singapore, UK and US. Other facilities include a gymnasium, meeting rooms accommodating up to 200 delegates, a refurbished bar on the lobby level and Dining House serving Cantonese cuisine. Dorsett Wanchai is an environmentally friendly "green" hotel with a 100% smoke-free policy. It is also an Earthcheck Bronze Benchmarked Hotel. ... more   less 

Additional Information about Dorsett Wanchai, Hong Kong

Address: 387-397 Queen's Road East, Wan Chai, Hong Kong, China (Formerly Cosmopolitan Hotel Hong Kong)
Region: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: €87 - €148 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dorsett Wanchai, Hong Kong 4.5*
Number of rooms: 454
Reservation Options:
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Also Known As:
Cosmopolitan Hong Kong
Hong Kong Cosmopolitan Hotel
Cosmopolitan Hotel Hong Kong
Hotel Style:
#66 Best Value Hotel in Hong Kong
#68 Family Hotel in Hong Kong
#78 Romantic Hotel in Hong Kong
#92 Luxury Hotel in Hong Kong
#102 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Dorsett Wanchai, Hong Kong staff and other travellers.
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Bury, United Kingdom
11 months ago
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Questions? Get answers from Dorsett Wanchai, Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not get the family/quad rooms if you are more than 2 people”
615ravic, 18 May 2017 | Read review
“check the room views before accepting the room”
adhavans2016, 16 May 2017 | Read review
“Try not to get a room with a view that over looks the graveyard.”
Sherlock1985, 8 May 2017 | Read review
“ask whether room has an adjacent room as you could hear people in the next room through a dorr”
jacquelinew230, 26 Apr 2017 | Read review
“Lower rooms have no view.”
PenelopeC2002, 22 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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