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Empire Hotel Kowloon

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Empire Hotel Kowloon
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582 Reviews from our TripAdvisor Community

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Showing 326: English reviews
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A TripAdvisor Member
1 review
Reviewed 5 days ago NEWvia mobile

Since quite a few years whenever I visit Hong Kong, I stay in this hotel at Kimberly Road, TST or in the Empire Hotel, Wanchai. This is almost like my 2nd home as everybody here takes good care of me. And this time also while checking in, since the rooms were not ready, I and my another colleague who also...

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Helpful?
Thank A TripAdvisor Member
HuiEva, Director of Guest Services at Empire Hotel Kowloon, responded to this review

Dear Guest, Thank you for your review and appreciation of our hotel services and facilities. We would like to extend our sincere gratitude to you in person and would like to recognize you upon your next visit. May I ask you to contact us at your convenience by phone call or email? Once again, thank you for your review submission...

Vancouver, Canada
Reviewed 1 week ago

This has been our hotel of choice in Hong Kong for many years. It is centrally located, the rooms are very nice, the staff do a great job and the restaurant is quite good as well. It is close to the Hung Horn railway which is an added bonus.

Review collected in partnership with Asiatravel.com
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Helpful?
2Thank micheline_mike
HuiEva, Director of Guest Services at Empire Hotel Kowloon, responded to this review

Dear Guest, Thank you for your review and appreciation of our hotel services and location. We would like to extend our sincere gratitude to you in person and would like to recognize you upon your next visit. May I ask you to contact us at your convenience by phone call or email? Once again, thank you for your review submission...

Hong Kong, China
Reviewed 1 week ago

The rooms were small but this was understandable given that this is HK. However the windows were small - not enough natural light. The ventilation in the bathroom was faulty. We had reserved a non-smoking room but from the first time we entered the room and from then on, the strong smell remained; either they do not steam the carpets...

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Helpful?
Thank msisal
Kathmandu, Nepal
Reviewed 2 weeks ago

I was in town for a night and decided to stay at the Empire Hotel Kowloon. It did not disappoint. It is conveniently located in Tsim Sha Tsui (TST), not to far from Nathan Road, and walkable distance to the Ocean Terminal and East TST. The surrounding areas had enough restaurants and eateries, and even a supermarket just across. It's...

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Helpful?
4Thank ESalvador
HuiEva, Director of Guest Services at Empire Hotel Kowloon, responded to this review

Dear Guest, Thank you for your review and appreciation of our hotel services, facilities and location. We would like to extend our sincere gratitude to you in person and would like to recognize you upon your next visit. May I ask you to contact us at your convenience by phone call or email? Once again, thank you for your review...

Spain
Reviewed 3 weeks ago

After more than 10 years coming to HK is still my place for business (if you attend a fair around). Clean, great service, very nice breakfast and of course, a perfect location for business. If you don´t like nightlife, you better stay in the room.

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Helpful?
3Thank Alvaribus
HuiEva, Director of Guest Services at Empire Hotel Kowloon, responded to this review

Dear Guest, Thank you for your review and appreciation of our hotel services, facilities and location. We would like to extend our sincere gratitude to you in person and would like to recognize you upon your next visit. May I ask you to contact us at your convenience by phone call or email? Once again, thank you for your review...

Reviewed 3 weeks ago via mobile

The people we dealt with are there to please you- Yumi, Michelle and Allan. Though the concierge were great people to deal with, I personally believe that they should hone up on directional knowledge.

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Helpful?
1Thank Rene T
HuiEva, Director of Guest Services at Empire Hotel Kowloon, responded to this review

Dear Guest, Thank you for your review and appreciation of our hotel services. We would like to extend our sincere gratitude to you in person and would like to recognize you upon your next visit. May I ask you to contact us at your convenience by phone call or email? Once again, thank you for your review submission and comments.

Oslo, Norway
Reviewed 3 weeks ago

Took the Airport Express train from HK airport (cost 90 HKD), disembarking at Kowloon station and transfered to a free Airport Express train shuttle bus which had a stop in the streets directly outside the hotel. (You can take the opposite route back to the airport. The bus then departs ca every 12 minutes, earliest departure from hotel ca 0612...

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Helpful?
3Thank Martin S
HuiEva, Director of Guest Services at Empire Hotel Kowloon, responded to this review

Dear Guest, Thank you for your review and appreciation of our hotel services, facilities and location. We would like to extend our sincere gratitude to you in person and would like to recognize you upon your next visit. May I ask you to contact us at your convenience by phone call or email? Once again, thank you for your review...

Usa, Japan
Reviewed 3 weeks ago

Hotels is good Room is noce, Room is clacm,Deak poples service is nice, location is nice , club loungo. is so good I like service pople , the Name: is Cindy Lam shevery nice.I set down dirk coffce the she service all time.

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Helpful?
2Thank peterliu168
HuiEva, Director of Guest Services at Empire Hotel Kowloon, responded to this review

Dear Guest, Thank you for your review and appreciation of our hotel services, facilities and location. We would like to extend our sincere gratitude to you in person and would like to recognize you upon your next visit. May I ask you to contact us at your convenience by phone call or email? Once again, thank you for your review...

Reviewed 4 weeks ago

This was our second stay at an 'Empire' Hotel, and this was by far not a disappointing stay. We were on the Empire Club Floor - really worth the benefit - and had fantastic views over the harbor towards the main buildings. Great location in Hong Kong and the breakfast was great too. The staff here empitomise everything that is...

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Helpful?
2Thank DanHarris2
HuiEva, Director of Guest Services at Empire Hotel Kowloon, responded to this review

Dear Guest, Thank you for your review and appreciation of our hotel services, location and staying experience. We would like to extend our sincere gratitude to you in person and would like to recognize you upon your next visit. May I ask you to contact us at your convenience by phone call or email? Once again, thank you for your...

Reviewed 5 weeks ago via mobile

Cons : Should be rated 3*! Room very small. twin bed right up to window, had to stand on bed to pull curtain, no gap inbetween. Room smells of exhaust fume smell even on 16th floor. Nice gesture providing free mobile phone for guests to bring out BUT mine refuses to charge up, was given a temporary replacement which they...

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Helpful?
1Thank Jenny M
HuiEva, Director of Guest Services at Empire Hotel Kowloon, responded to this review

Dear Guest, Thank you for your review and your appreciation on our concierge services and our hotel’s convenient location. We regret that you had found some of our room amenities and services fall short of your expectation during your stay. We would like to inform you that there are six different room types with sizes varying from 15m2 to 35m2...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Empire Hotel Kowloon is situated in a central urban area of Kowloon where visitors will find shops galore, all the convenience and excitement of a vibrant city. The hotel is accessible from all parts of Hong Kong via a seamless transportation hub by rail, land and sea and it is also within walking distance of the China-Macau Ferry Terminal, the gateway to China and the Pearl River Delta. ... more   less 

Additional Information about Empire Hotel Kowloon

Address: No.62 Kimberly Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: €93 - €245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Empire Hotel Kowloon 4*
Number of rooms: 343
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Ctrip TA and Agoda so you can book your Empire Hotel Kowloon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#103 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Empire Hotel Kowloon staff and other travellers.
13 questions
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Questions? Get answers from Empire Hotel Kowloon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a higher floor”
 of 5 bubbles ESalvador, 4 Mar 2017 | Read review
“Empire Club Rooms (higher floors) include minibar for free and the view to harbour”
 of 5 bubbles DanHarris2, 21 Feb 2017 | Read review
“ask for a room on the higher floors for a view of the harbour. Lower floors would not offer a view (only see the next building)”
 of 5 bubbles 937carolt, 17 Feb 2017 | Read review
“Ask for high floor city view and you can see stunning Hong Kong peeking out from Kowloon buildings!”
 of 5 bubbles 843shelleyk, 14 Jan 2017 | Read review
“The higher you are up the best the hotel ha 26 floors”
 of 5 bubbles jeanm764, 3 Jan 2017 | Read review
5 of 5