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The Charterhouse Causeway Bay Hotel

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Traveller (297)
Room & Suite (381)
Dining (95)
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Overview
  • Excellent16%
  • Very good44%
  • Average26%
  • Poor9%
  • Terrible5%
Travellers talk about
“times square”(53 reviews)
“causeway bay”(79 reviews)
“signature room”(16 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (804)
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98
226
148
54
34
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All reviewstimes squarecauseway baysignature roomchamps baran older hotelconvention centerwan chai mtrfree wificonvenient locationbit datedbreakfast buffetpublic transportfree callsconcierge staffdecent hotelmobile phonevisiting hong kong
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321 - 325 of 560 reviews
Reviewed 15 September 2013

By far the worst hotel I have ever stayed in. Booked two single rooms and whilst my son's was small and worn out, mine was quite shameful. The room was tiny and smelly and in hindsight I should have refused it immediately, but after a...More

1  Thank SeasonedTraveller602
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded 16 September 2013

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are sorry for the inconvenience caused you were put through on your recent stay...More

Reviewed 14 September 2013

Probably it was a good hotel... but now it is not. It is not really bad though. I stayed in a "business floor" and I was told that I was upgraded to a better room - so I have no idea how "normal" room looks...More

Thank Alex B
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded 16 September 2013

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We learnt of your feedback concerning the overall furnishing and amenities, however we are constantly...More

Reviewed 27 August 2013

Please be prepared to sleep on a 3-feet single bed in this Hotel, I was allocated a corner room at the end of the corridor, I think the room size is about or less than 100 sq ft. The remote control is out of battery...More

1  Thank MsLamHK
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded 3 September 2013

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are regretful to learn of your adverse feedback on the room amenities and bathroom...More

Reviewed 25 August 2013

Chose this hotel as it was within 5 mins walk to Hong Kong's metro and tram system so easy to get around. Check-in was frustrated when the receptionist offered me a twin room when I had booked a double room. Luckily there was a double...More

1  Thank Richard B
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded 28 August 2013

Dear Guest, Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that you were generally pleased with our services and staff...More

Reviewed 9 August 2013

I've stayed 3 weeks in this hotel coz its convenient for everything,5 minutes walk to time square,nearby restaurants,accommodating staffs which one of the best things a hotel should have... Definitely I'll still stay here when I get back... Thanks for a wonderful treat....More

Thank Eugene P
Response from tonywongHongKong, Manager at The Charterhouse Causeway Bay HotelResponded 13 August 2013

Dear Guest, Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service. We are glad to learn that the overall product and services had met your expectation and your positive comments made will be...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$66 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$66 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (297)
Room & Suite (381)
Dining (95)
Amenities (61)
Business Centre & Event Rooms (3)
Nearby
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of
Hong Kong Island. Filled with shops, malls and
restaurants, both areas are bustling with people –
tourists and locals alike. Causeway Bay has one of the
highest rents on the planet, and is a bit more
polished and modern than its Wan Chai counterpart.
Beneath the surface there is more than meets the eye –
find boutique stores in the above ground floors of
...More
Questions & Answers
Ask a question
Nini A
20 January 2018|
AnswerShow all 6 answers
Response from Ming C | Reviewed this property |
Last week i’ve Been there using express train to central n continue with taxi. If u are traveling 3 or 4 people I suggest go straight using taxi. But if you are traveling alone better use express train.
1
Vote
ArchSa
18 July 2017|
Answer
Response from spicolo | Reviewed this property |
Don't know. I would contact the hotel directly.
0
Votes
cecilled08
15 April 2017|
Answer
Response from Joey H |
Dear Madam, Our hotel provided 24 hours service, so it is no problem to check in in the mid- night. So can I have your reservation details, I will mark down a remark in your booking for the late check in in mid... More
0
Votes
Room Tips
"Higher floors are quiet and dont have other buildings so close looking into your room! Go for Level 10 or..."
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"I think there is more than one building, so perhaps ask for the one with the updated rooms."
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"Just get those rooms along the lift, will give an unblocked view."
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"choose rooms on the higher floor so that you hear less stomping at night"
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