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Sheraton Hong Kong Hotel & Towers

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Traveller (1781)
Room & Suite (880)
Dining (170)
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Overview
  • Excellent39%
  • Very good44%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
“sky lounge”(95 reviews)
“nathan road”(311 reviews)
“oyster bar”(49 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Sheraton Hong Kong Hotel & Towers
Special Rate: Iconic Harbour View
Hotel deals
Offers from Sheraton Hong Kong Hotel & Towers
Special Rate: Iconic Harbour View
Hotel deals
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Reviews (3,616)
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2,608 results
Traveller rating
1,092
1,008
341
112
55
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LanguageEnglish
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1,092
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341
112
55
Show reviews that mention
All reviewssky loungenathan roadoyster bartowers roomspg platinumlight showharbour viewtop floorrooftop poolnathan rdvictoria harborbreakfast buffetan upgradethe star ferry terminalin tsim sha tsuibusiness hoteleasy access
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11 - 15 of 2,608 reviews
Reviewed 1 week ago via mobile

Four of us middle aged friends from Sydney thoroughly enjoyed our two cocktails here at sunset. The service was very efficient and professional and decor was elegant and understated. I would recommend this if you want peace and magnificent skyline viewsMore

Thank Catherine G
Response from SheratonHK, Resident Manager at Sheraton Hong Kong Hotel & TowersResponded 4 days ago

Dear Catherine G, Thank you very much for your positive review. It is always a pleasure to hear from our invaluable guests and we are glad to know that you have had a delightful experience with us. I'm proud of the team as our attentive...More

Reviewed 1 week ago

Stayed at this hotel at the end of last month. Did not choose it myself; it was the hotel where the conference I was attending was held and the organizers arranged a discount rate with the hotel. The disappointments began with a check in. After...More

Thank N6043KUcs
Response from SheratonHK, Resident Manager at Sheraton Hong Kong Hotel & TowersResponded 1 week ago

Dear N6043KUcs, Thank you for taking your precious time to share your review with us. Guest satisfaction is always our top priority and we are sorry to learn about your unpleasant experience recently. Please be rest assured that we will look into incident seriously and...More

Reviewed 1 week ago

Room and bathroom clean and neat.Had asked for a bay view and had a descent one. I find these hotels always a bit impersonal although i can not fault the staff or the hotel amenities.Great location on Nathan Rd if you're looking for the shopping...More

Thank ross998
Response from SheratonHK, Resident Manager at Sheraton Hong Kong Hotel & TowersResponded 1 week ago

Dear ross998, Thank you for choosing Sheraton Hong Kong and it is our pleasure to know that you have had a memorable stay with us. We are always proud of the stunning harbour view which is an all time favourite of our guests. Definitely we...More

Reviewed 1 week ago via mobile

Panoramic views of the Harbour on both sides. We went there in the evening and the lights played magical dances on the water. I honestly forgot the name of the bar, but they served a wide selection of drinks and a moderate selection of chow....More

Thank AnyaEatsSleepsGoes
Response from SheratonHK, Resident Manager at Sheraton Hong Kong Hotel & TowersResponded 1 week ago

Dear AnyaEatsSleepsGoes, Thank you for taking your precious time to share your review with us. The dynamic Hong Kong skyline from our hotel is one of the favourite features among our guests and we are glad you loved it. On your next visit, we would...More

Reviewed 1 week ago via mobile

Platinum member just arrived, headed up to the platinum lounge, they need to rename it to tin foil lounge or some other low value metal. It basically on old room converted by someone who had no budget, style or interest in customer satisfaction let alone...More

Thank PAUL H
Response from SheratonHK, Resident Manager at Sheraton Hong Kong Hotel & TowersResponded 1 week ago

Dear PAUL H, Thank you for taking your precious time to share your review with us. Guest satisfaction is always our top priority and we regret to learn part of your stay was not up to your expectations. Your valued comments on the interior of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Pool
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$188 - US$345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Hong Kong
#46 Family Hotel in Hong Kong
#49 Business Hotel in Hong Kong
#58 Romantic Hotel in Hong Kong
#91 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$188 - US$345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Hong Kong
#46 Family Hotel in Hong Kong
#49 Business Hotel in Hong Kong
#58 Romantic Hotel in Hong Kong
#91 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (1781)
Room & Suite (880)
Dining (170)
Pool & Beach (76)
Amenities (25)
Business Centre & Event Rooms (10)
Family and Play Areas (2)
Nearby
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping
areas of Hong Kong. With a high concentration of
hotels, retail shops and commercial offices – it’s a
busy and bustling neighbourhood that never sleeps. On
the surface, Tsim Sha Tsui seems to only feature an
abundant number of high-end retail stores selling
designer brands and jewelry, owing to its popularity
with high-budget shopping tours. However, it also
...More
Questions & Answers
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Chanikarn A
7 June 2018|
Answer
Response from UpperGuest | Reviewed this property |
Very busy at night, good crowd and safe
0
Votes
FiHall
1 June 2018|
Answer
Response from bekgaard | Reviewed this property |
I’m sorry, but I’m not sure if it is allowed. But our suites had a queen size bed and a double sofabed. Try to call the hotel and ask.
0
Votes
Google Translation
Jr L
3 April 2018|
AnswerShow all 3 answers
Response from alchu99 | Reviewed this property |
Breakfast buffet was 250 hkd for adults and 125 hkd for children. No charge for kids under 3. That was the weekend price, I believe the weekday pricing was slightly more. Good buffet with a lot of variety, recommend Tsui... More
1
Vote
Room Tips
"Harbor View recommended"
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"Pay extra for a harbor front room on the tower level."
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"Towers Room with Harbour View"
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"Insist on a room on the outer side of the hotel; those facing the inner courtyard front on to a major, noisy..."
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