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Sheraton Hong Kong Hotel & Towers

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#89 of 712 Hotels in Hong Kong
Certificate of Excellence
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Sheraton Hong Kong Hotel & Towers
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2,999 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Hong Kong Hotel & Towers
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Showing 2,179: English reviews
Cleveland, Ohio
Reviewed 2 weeks ago

I have been traveling to Hong Kong on business for 10+ years. Although I have stayed at other properties, the Sheraton in Tsim Tsa Tsui is my go-to hotel. Clean, comfortable, great staff and great food. Pricing is what you would expect for a big city hotel. The Sheraton is conveniently located near shopping, great restaurants (check out Harbor City...

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Helpful?
Thank mary k
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear mary k, Thank you for staying with us and we are glad to know that you have had a rewarding business trip with us. Your comment on the hotel interior is well received, please rest assured that we will take that into consideration in our future development planning. On your next visit, please do not hesitate to let us...

White Rock, Canada
Reviewed 2 weeks ago

Arrived early evening and arranged a car from the hotel for pick up at the airport. Rather expensive after I found out the price of transit or a taxi. Hotel is conveniently located to shopping and public transit. Buffet breakfast at the hotel has tremendous variety and is flavourful.

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Helpful?
Thank cdb15427
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear cdb15427, Thank you for taking your precious time to share the review with us and we are truly thankful for your warm compliments. We are glad to know that you have made the most of our convenient location and you have enjoyed the breakfast at The Cafe. The team and I look forward to welcoming you again at Sheraton...

Gaborone, Botswana
Reviewed 2 weeks ago via mobile

Great location for a family vacation. Walking access to Festival of Lights, the metro, and ferry. Hotel has interconnected rooms for families and facilities and clean and modern. Hotel meal rates are very expensive so we just ate out.

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Helpful?
Thank MSethi2905
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear MSethi2905, Thank you for taking the time to share your positive review with us and well as the very useful tips for other TripAdvisor travellers. We are glad to know that you and your family have enjoyed the stay with us. Hope you have made the most of our convenient location and we sincerely look forward to welcoming you...

Brussels, Belgium
Reviewed 3 weeks ago

This hotel is always my first choice for a stay in HK. The staff all go well out of their way to ensure that you want for nothing and service always comes with a smile. The hotel is located next to the metro and the harbor making it really easy to get around - the concierge service is faultless and...

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Helpful?
Thank seethissidequick
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear seethissidequick, Thank you for taking your precious time to share your review with us, we are truly grateful for your amazing sharing of your Towers experience. We are glad to know that you have enjoyed the stunning view of Victoria Harbour and our hospitality, definitely we will share your kind words with the team as recognition for their devotion...

Pullman, Washington
Reviewed 3 weeks ago

I stayed in the hotel for 3 nights in total. The location was near the subway, which was very convenient. And the hotel was near a ton of good stores to shop and eat. The check-in process was quick and friendly. Room was a decent size and the house keeping did a good job with the folding and cleaning in...

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Helpful?
Thank chiayingteoh
SheratonHK, Sarwar Mohamed, Executive Assistant Manager - Rooms, Sheraton Hong Kong Hotel & Towers at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear chiayingteoh, Thank you for choosing Sheraton Hong Kong and we are truly grateful for your warm compliments. Our Food & Beverage team worked very hard on designing the breakfast spread and we are delighted to know you've enjoyed it. We will definitely share your kind words with the team which is the best reward for their dedication to service...

North Sydney, Australia
Reviewed 3 weeks ago

We stayed on the executive floor during Christmas holiday, the location wouldnt be any better because we can just walked down to Victoria harbour where Christmas Eve celebration is held. The view over harbour is fantastic. The club lounge provides drinks and food almost all day, the breakfast on the top floor is very good, all top quality fruits, ie,...

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Helpful?
Thank TheWindintheWillow
SheratonHK, Executive Assistant Manager - Rooms at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear TheWindintheWillow, Thank you for taking the time to share your positive review with us and well as the very useful tips for other TripAdvisor travellers. We are glad to know that you have made the most of our convenient location and you have enjoyed a rewarding holiday with us. We look forward to welcoming you again at Sheraton Hong...

Vancouver, Canada
Reviewed 3 weeks ago via mobile

This is an excellent hotel. Nice big rooms. A large clean and well appointed fitness facility on the 17th floor and an outdoor pool on the roof. They have several excellent restaurants. The breakfast buffet is nothing short of spectacular. Everything from fruit to dim sum. From steamed rice to custom made hot pots and omelettes. It is next door...

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Helpful?
Thank 606KennyG
SheratonHK, Executive Assistant Manager - Rooms at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear 606KennyG, Thank you for your positive review and your support towards Sheraton Hong Kong. It is always delightful to hear from our happy guests! It is wonderful to learn about your amazing stay and how our health club and rooftop pool made your vacation more rewarding. We are also pleased to learn that you are impressed by our culinary...

Singapore, Singapore
Reviewed 3 weeks ago

Excellent location in Tsim Sha Tsui - Victoria harbour, MTR stations, shopping and eateries are a stone's throw away. Friendly service during check-in and check-out. Good housekeeping. Room was of good size, clean, functional. Efficient service by guest relations when asking for morning call and portable heater for the room. The Cafe served great breakfast buffet. It might get busy...

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Helpful?
Thank pleasantinterlude
SheratonHK, Executive Assistant Manager - Rooms at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear pleasantinterlude, Thank you for taking the time to share your positive review with us and well as the very useful tips for other TripAdvisor travellers. We are glad to know that you have made the most of our convenient location and you have enjoyed the breakfast at The Cafe. On your next visit be sure to try out the...

Alesund, Norway
Reviewed 3 weeks ago via mobile

Perfect location and with spectacular views of skyline and harbour. Little old interior, but you can't beet the location. We got a good web deal with limo pickup at airport and Tower top level suite with own check in. Included breakfast and happy hour was great. Some construction noice was annoying.

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Helpful?
Thank Roger S
SheratonHK, Executive Assistant Manager - Rooms at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Roger S Thank you for taking your precious time to share your positive review with us, we are truly grateful for your sharing of your Towers suite stay experience. We are glad to know that you have enjoyed the best from our convenient location and the stunning Harbour View. It is also great to learn that our pick-up service...

London, United Kingdom
Reviewed 3 weeks ago

A great NY dinner. Although pricey it was well worth it and the view of the fireworks was unbeatable. I'm not a fan of US chain hotels but this delivered on all fronts in terms of menu, presentation and service.

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Helpful?
Thank BigglesandBadger
SheratonHK, Executive Assistant Manager - Rooms at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear BigglesandBadger, We are pleased to learn that you have enjoyed the New Year celebration with us and you are impressed by our culinary service, definitely we will definitely extend your warm compliments to the teams which will be the best reward for their dedication to service excellence. The team and I very much look forward to welcoming you again...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Hong Kong Hotel & Towers is at the top of Kowloon’s Gold Mile. Located along Victoria Harbour, we’re in the business and shopping district, near the ferry terminal and Mass Transit Railway (MTR.) Hong Kong International Airport is 35 minutes away.Sleek and airy, 782 guest rooms and suites are a great place to relax, work, or play. Many offer a postcard view of Victoria Harbour. Sheraton Towers features a private reception on Level 16, exclusive Towers Lounge, and Towers concierge. Join Starwood Preferred Guest membership for free and enjoy complimentary in-room internet when you book on our official website! All 782 guest rooms are now equipped with a free smartphone device for unlimited local call and 3G data on the go during your stay. ... more   less 

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: €189 - €319 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Hong Kong Hotel & Towers 5*
Number of rooms: 782
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Cheap Tickets, Hotels.com, Agoda, Expedia, Priceline, Travelocity and Ctrip TA so you can book your Sheraton Hong Kong Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hong Kong Hotel And Towers
Hong Kong Sheraton
Hotel Style:
#23 Spa Hotel in Hong Kong
#51 Business Hotel in Hong Kong
#59 Romantic Hotel in Hong Kong
#62 Family Hotel in Hong Kong
#76 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hong Kong Hotel & Towers staff and other travellers.
28 questions
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Questions? Get answers from Sheraton Hong Kong Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“17th floor, Harbour view”
 of 5 bubbles , 14 Feb 2017 | Read review
“Corner suite has a large living room but the king suite has a half restroom next to the living room so it provides an added bathroom.”
  • King Suite Bathroom with separate shower and tub
  • King Suite
  • King Suite Living Room and separate bedroom
 of 5 bubbles 391benjaminl, 5 Feb 2017 | Read review
“stay on the SPG floor if you can”
 of 5 bubbles maryk685, 1 Feb 2017 | Read review
“16th floor give club access and great harbor views”
 of 5 bubbles seethissidequick, 30 Jan 2017 | Read review
“I stayed on the 11th floor and it was pretty quiet. The soundproof in the room are quite nice.”
 of 5 bubbles chiayingteoh, 30 Jan 2017 | Read review
5 of 5