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Island Pacific Hotel

TripAdvisorUS$91*
View Deal
#94 of 718 Hotels in Hong Kong
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$113*
US$91*
Great Deal
US$113*
US$96*
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Island Pacific Hotel
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1,660 Reviews from our TripAdvisor Community

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There are newer reviews for Island Pacific Hotel
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Showing 1,002: English reviews
Hong Kong, China
Reviewed 3 weeks ago

After reading many good reviews, was excited to stay here. Upon arrival, the escalators up to the lobby area and lobby cafe were very nice. Check-in was quick and soon arrived to a musky smelling room (despite being a non-smoking hotel), when informed the staff they mentioned not all guests abide and they cannot control. Entire room was outdated including...

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Helpful?
Thank ceceh
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear CeCeH, Thank you for staying at Island Pacific Hotel and taking the time to post a review. Your comments regarding in-room dining menu, Front Desk service and guestroom conditions are well noted, we shared and discussed these issues with concerned departments for further improvement. Please be assured that we shall work harder in our endeavour to improve our services...

UK
Reviewed 3 weeks ago

Great staff, excellent rooms, extremely blood quality restaurant with local and international standards of food. Comfortable bedroom facilities with consciousness from staff at all opportunities Very good small swimming pool secluded and clean beside 2 gyms

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Helpful?
Thank DidiandBW
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear DidiandBW, Thank you for staying at Island Pacific Hotel and taking time to post a review with the perfect rating which is very encouraging. I am glad to hear that you have enjoyed during your stay. May we look forward to welcoming you back again in the near future. Warm regards, Bonnie Lau

Montespertoli, Italy
Reviewed 3 weeks ago

small and old rooms. Average breakfast Beautiful view. Friendly staff. Close to the MTR. Reasonable prices. Need a renovation. I wrote the hotel for the best possible rate and finally it was much more expensive than what I found on internet

Review collected in partnership with handy
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Helpful?
Thank mario m
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear mario m, Thank you for staying at Island Pacific Hotel and taking the time to post a review. With regard to your constructive comments on room rate issue, me and my team will certainly look into this area for improvement. May we look forward to welcoming you back again in the near future. Warm regards, Bonnie Lau

Bedford, United Kingdom
Reviewed 4 weeks ago

So many smiles in this hotel. It is very clean and comfortable. Harbour view rooms are spectacular - so much going on to look out at. Breakfast is excellent - a great combination of West and East and you can decide on the day if you want to have it, or not. Very easy to get the Airport Express train...

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Helpful?
Thank Jacqui G
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear Jacqui G, Thank you for such a detailed review and the perfect rating which is very encouraging. I am glad to hear that you have enjoyed friendly and helpful service from our Concierge team during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing...

Reviewed 4 weeks ago

Stayed here for my long weekend in Hong Kong. I appreciated that the staff were friendly and willing to check in guests early. My flight arrived early in the morning and I was exhausted, and I was able to check in a few hours early. The rooms are comfortable, with great views of the city and water. It's close to...

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Helpful?
Thank airamyh
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear airamyh, Thank you for such a detailed review and the rating which is very encouraging. I am glad to hear that you have enjoyed friendly service from our teams during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our guests....

Reviewed 4 weeks ago via mobile

This is a good you get what you pay for hotel. Located in a "quiet" area in Hong Kong island from where you reach the central parts by foot in 30 mins, tram 20 min or mtr 5-10 min. I cant comment the breakfast since we didnt have one but you can cross the street and buy breakfast from a...

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Helpful?
Thank Simonsweeen
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear Simonsweeen, Thank you for staying at Island Pacific Hotel and taking time to post a review with the rating which is very encouraging. I am glad to hear that you have enjoyed during your stay. May we look forward to welcoming you back again in the near future. Warm regards, Bonnie Lau

Brisbane, Australia
Reviewed 4 weeks ago via mobile

My sister & I stayed for 9 nights (we still have 2 to go). We have LOVED our stay....interesting neighbourhood, clean hotel with great water pressure for the shower. The concierge have been outstanding with everything from hailing a taxi to assisting with tour arrangements- (a very special thank you to Don & Keith for everything they have done). Our...

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Helpful?
1Thank umjustsaying
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear umjustsaying, Thank you for such a detailed review and the perfect rating which is very encouraging. I am glad to hear that you have enjoyed our Concierge and Dining services during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our...

Kuala Lumpur, Malaysia
Reviewed 19 March 2017

Hotel is great for location which is away for the crowded tourist areas but yet close enough to most attractions in Hong Kong. There aren't a lot to do within walking distance from hotel but you can easily hop on the MTR at Sai Ying Pun (5 mins from hotel) which is the on the same line as Sheung Wan,...

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Helpful?
1Thank andaluciababe
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear andaluciababe, Thank you for staying at Island Pacific Hotel and taking time to post a detailed review with the rating which is very encouraging. I am glad to hear that you have enjoyed during your stay. May we look forward to welcoming you back again in the near future. Warm regards, Bonnie Lau

Denver, Colorado
Reviewed 18 March 2017 via mobile

We stayed at the island Pacific hotel for almost a week this month. After many efforts to contact the hotel the amend a reservation to add my sons name to the reservation (required by China to secure a visa) they refused, and so I had to purchase another room just to add his name. An expensive amendment with a non...

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Helpful?
Thank minibargrrl
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear minibargrrl, Thank you for staying at Island Pacific Hotel and taking the time to post a review. Your comments regarding Front Desk and Dining services are well noted, we shared and discussed these issues with concerned departments for further improvement. Please be assured that we shall work harder in our endeavour to improve our services and facilities. Please accept...

Reviewed 14 March 2017

We stayed at the hotel for 5 days, the location of the hotel was ideal for me. Majority of the sightseeings were done within walking distance and it is also a good way to exercise after eating all those yummy food from HK. However, for my partner ( who is visiting HK for the first time) is a little far...

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Helpful?
Thank Shan T
Bonnie_Lau_IPH, General Manager at Island Pacific Hotel, responded to this review

Dear Shan T, Thank you for such a detailed review and the rating which is very encouraging. I am glad to hear that you have enjoyed during your stay. Please rest assured that I have shared your comments with the team and we will continue with our best endeavours in providing quality service to our guests. With regard to your...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Gazing over the Victoria Harbour, the Hong Kong Island Pacific Hotel is the centerpiece of outstanding waterfront landmarks in West Central, offering a superb retreat from the hustle and bustle of the downtown. The Hong Kong Island Pacific Hotel is one of the major Hong Kong Hotels of the area and a proven favourite Hong Kong base for discerning business travellers. The 343 room hotel is only 5 minutes walk to Sai Ying Pun Station and offers easy access to the Central business district and is only 15 minutes away from The Hong Kong Convention and Exhibition Centre. Serving as a relaxing retreat from the hectic pace of life in this vibrant city, the hotel offers boutique style accommodation at an affordable rate in a luxury environment. One of the world's great harbour views can be enjoyed from 80% of the hotel's accommodation, and all rooms and suites are configured to enjoy the optimum level of natural daylight through floor to ceiling windows. Plus, enjoy free WiFi access at our hotel. ... more   less 

Additional Information about Island Pacific Hotel

Address: No.152 Connaught Road West, Hong Kong, China
Region: China > Hong Kong > Sai Wan
Price Range: €78 - €187 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Island Pacific Hotel 3.5*
Number of rooms: 343
Reservation Options:
TripAdvisor is proud to partner with Orbitz, DerbySoft Ltd Shanghai HQ Supplier Direct, Expedia, Booking.com, Hotels.com, Hotwire, Ctrip TA, Travelocity, Agoda, Asiatravel.com Holdings, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Island Pacific Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Island Pacific Hotel Hong Kong
Hotel Island Pacific
Hotel Style:
#50 Best Value Hotel in Hong Kong
#65 Business Hotel in Hong Kong
#67 Family Hotel in Hong Kong
#68 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Island Pacific Hotel staff and other travellers.
39 questions
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Questions? Get answers from Island Pacific Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour view rooms are good”
familytravels2040, 20 Apr 2017 | Read review
“High floor”
LaurenW418, 19 Apr 2017 | Read review
“ask for a harbour view room if available”
CapeTownCapetown, 12 Apr 2017 | Read review
“Choose the Harbour View rooms for a lovely view of Victoria Harbour.”
DanaW429, 10 Apr 2017 | Read review
“Sea view best”
DidiandBW, 3 Apr 2017 | Read review
5 of 5
TripAdvisor
US$91* /night
View Deal
Orbitz.comUS$113
Official SiteUS$96
Expedia.comUS$113
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
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