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Island Pacific Hotel

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Traveller (968)
Room & Suite (433)
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Overview
Hotel website
E-mail hotel
No.152 Connaught Road West, Hong Kong China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Island Pacific Hotel
Special Offer: Book Early to get 25% off
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Reviews (1,953)
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1,195 results
Traveller rating
400
574
180
25
16
Traveller type
Time of year
LanguageEnglish
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400
574
180
25
16
Show reviews that mention
All reviewsmtr stationsai ying pundried seafoodharbour viewsheung wantram stopfree shuttlecircle kairport expressfloor to ceiling windowscentral districtoctopus cardoutdoor poolpublic transportstandard roomhigh floorrooms are small
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1 - 5 of 1,195 reviews
Reviewed today

Bed linen wasn't changed during the entire stay. They changed only upon my complaint.NOT child friendly since the staff were busy policing my 4 year old rather than being friendly .Location was fine and conceirge staff were excellent.

Review collected in partnership with this hotel
Thank akarth106981
Hotel's Favourite
Reviewed 27 April 2018

This was our second stay at this hotel. We found the staff very courteous and helpful. We found a very good choice of breakfast foods to cater for all tastes. The bedroom was very comfortable and the the view of the bay and harbour was...More

Review collected in partnership with this hotel
1  Thank Paul S
Response from Bonnie_Lau_IPH, General Manager at Island Pacific HotelResponded 29 April 2018

Dear Paul S, Thank you for such a detailed review and the perfect rating which is very encouraging. I am happy to hear that you have enjoyed the services and the food of the hotel. May we look forward to welcoming you back again in...More

Reviewed 5 days ago

I came to stay at the Island Pacific Hotel through a friend's referral. When Typhoon Mangkhut hit the shores of Hong Kong, I was pleasantly impressed by the friendliness and helpfulness of their staff.More

Review collected in partnership with this hotel
Thank jack9877
Response from Bonnie_Lau_IPH, General Manager at Island Pacific HotelResponded 4 days ago

Dear jack9877, Truly appreciate for sharing your staying experience in Island Pacific Hotel and the perfect rating which is very encouraging. I am glad to hear that you had an enjoyable staying experience in Island Pacific Hotel. It is more than welcome to have you...More

Reviewed 1 week ago

The hotel was good. The location was not that good (quite far from the nearest MTR). The service in the restaurant area was really bad. I stayed on the 25th floor and it was very noisy after 10am to 10pm since there is renovation above.More

Review collected in partnership with this hotel
Thank WidyantoroKurnia
Response from Bonnie_Lau_IPH, General Manager at Island Pacific HotelResponded 1 week ago

Dear WidyantoroKurnia, Thank you for staying at Island Pacific Hotel and taking time to post a review. I feel bad to hear such staying experience from you and I will definitely further review the issue on dining service and noise disturbance that you have addressed....More

Reviewed 1 week ago

Lively and interesting area. The close MTR is a great benefit for exploring the city. Helpful staff, nice view (if harbour view is booked). Easy to reach from the airport. Lots of stores and restaurants close to the hotel.More

Review collected in partnership with this hotel
Thank Amad3us_R
Response from Bonnie_Lau_IPH, General Manager at Island Pacific HotelResponded 1 week ago

Dear Amad3us_R, Truly appreciate for sharing your staying experience in Island Pacific Hotel. I am glad to hear that you had an enjoyable staying experience in Island Pacific Hotel. It is more than welcome to have you back with us again in the near future....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$110 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Family Hotel in Hong Kong
#56 Best Value Hotel in Hong Kong
#63 Business Hotel in Hong Kong
#66 Romantic Hotel in Hong Kong
#92 Luxury Hotel in Hong Kong
Room types
Non-Smoking Rooms
Details
Price range
US$110 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Family Hotel in Hong Kong
#56 Best Value Hotel in Hong Kong
#63 Business Hotel in Hong Kong
#66 Romantic Hotel in Hong Kong
#92 Luxury Hotel in Hong Kong
Room types
Non-Smoking Rooms
Photos
Traveller (968)
Room & Suite (433)
Pool & Beach (22)
Dining (19)
Business Centre & Event Rooms (7)
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Questions & Answers
Ask a question
Carmen K
26 August 2018|
Answer
Response from Bonnie_Lau_IPH | Property representative |
Kindly let you know that we do have pool towels available to provide for guests as well. Meanwhile, please find below swimming pool the seasonal schedules for your reference: Thank you! May – Aug Open time at 07:00am... More
0
Votes
Carmen K
26 August 2018|
Answer
Response from JRKLondon | Reviewed this property |
I’m not sure about the pool. When we visited it was closed at lunch time. I suggest you email the hotel. They are exceptionally helpful and quick to respond.
0
Votes
Marclendl D
23 May 2018|
Answer
Response from Sam C |
Handy phone is complementary provided in room with WiFi hot spot function
0
Votes
Room Tips
"Rooms on higher floors"
Read review
"ask for a harbour view"
Read review
"Partial Harborview is best ....Full harborview go for very high floor to avoid traffic noise"
Read review
"Do not choose Room 2308 as it reeks of CIGARETTE SMOKE!"
Read review
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