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The Imperial Hotel

764 reviews
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Traveller (269)
Room & Suite (315)
Hotel & Grounds (208)
Overview
  • Excellent7%
  • Very good35%
  • Average32%
  • Poor13%
  • Terrible13%
Travellers talk about
Wifi
Air Conditioning
Non-Smoking Rooms
Concierge
Wheelchair Access
Dry Cleaning
Free Parking
3.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (764)Write a Review
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82
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All reviewswalking distancetsim sha tsui stationperfect locationairport busnathan rdhotel locatedavenuesymphonymrtharbourdisneyland
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11 - 15 of 456 reviews
Reviewed 16 November 2017 via mobile

I don’t know why this hotel is expensive. I booked standard twin room. USD 371.2 for two nights. Firstly, the staff is very nice to helped me check in and the location is good. But when I saw the room, OMG, left side is bathroom...More

Thank Zhenjie T
Reviewed 11 November 2017 via mobile

Lobby is super small. Not enough staff. When we arrived the hotel, we approached a front desk staff and told us that our booking was cancelled. We were supposed to stay for 4 nights! Also, they couldn’t even give us a room for compensation or...More

2  Thank Janelle L
Reviewed 3 November 2017

Very convenient location, Clean rooms , helpful staff Indian restaurants near by. Direct link to International airport by city bus Metro station next door Friendly staff, Travel guide available Poor lobby,

Thank cwbokare
Reviewed 2 November 2017 via mobile

The room is very small and there is black mould everywhere. The location of the hotel is great as it’s on a very popular road and also yards from the metro station. If you are on a budget or back packing holiday this is perfect...More

Thank abusayed
Reviewed 30 October 2017

I've never written a review on TripAdvisor before but then again never have I been to such an awful hotel that I feel compelled to. I was originally given a single room that stunk of damp, mildew and mould when I had booked a double...More

1  Thank travellingman4586
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About
Amenities
Hotel Amenities
Dry Cleaning
Concierge
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$76 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$76 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (269)
Room & Suite (315)
Hotel & Grounds (208)
Bathroom (30)
Nearby
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping
areas of Hong Kong. With a high concentration of
hotels, retail shops and commercial offices – it’s a
busy and bustling neighbourhood that never sleeps. On
the surface, Tsim Sha Tsui seems to only feature an
abundant number of high-end retail stores selling
designer brands and jewelry, owing to its popularity
with high-budget shopping tours. However, it also
...More
Questions & Answers
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beccachung23
29 August 2017|
AnswerShow all 5 answers
Response from Dee312556 | Reviewed this property |
We also pre booked and paid in full so we had no extra charges. They should tell you what the charges are for. I would've asked before paying any extra.
0
Votes
Carmina L
23 June 2017|
AnswerShow all 3 answers
Response from Dee312556 | Reviewed this property |
The Imperial does not have a kitchen at all. We found a very well stocked supermarket in the side street ( it is down stairs, underground)across from Nathan road on the left, and the 7 11 is just beyond that. We bought... More
0
Votes
Erwinbudiarto81
22 May 2017|
AnswerShow all 3 answers
Response from Chris H | Reviewed this property |
Yes you can check in at that hour, but like any hotel if you are going to arrive late you need to tell them the apx time you will be there, or what time your plane is due to arrive so they can work out your arrival time. If... More
0
Votes
Room Tips
"Level 8,9,10. Choose rooms facing the street as the view is great."
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"the ones with a view to the street"
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"pick another hotel!"
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"market view rooms"
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