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Grand Hyatt Hong Kong

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#15 of 708 Hotels in Hong Kong
Certificate of Excellence
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Grand Hyatt Hong Kong
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2,381 Reviews from our TripAdvisor Community

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Showing 1,831: English reviews
Reviewed 18 November 2015

Stayed at this hotel for a few days, hotel is amazing ... rooms are very luxuriously decorated especially the bathroom. Pool and lounge area really nice, also the water view is one of a kind!!! would love to go back for sure

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Helpful?
Thank Maru H
grandhyatthongkong, Front Office Manager at Grand Hyatt Hong Kong, responded to this review

Dear Maru H Thank you for your kind words... I wonder if you are referring to our Grand Club Lounge on 31st floor? The view is indeed awesome, guaranteed to bring a smile to everyone! Im here now as I write this with a glass of Champagne! AWESOME! Very glad that you like our new rooms... we are very pleased...

Gibbstown, United States
Reviewed 16 November 2015

great location, view and amenities! the staff is very attentive. Each dining experience was pleasurable and palatable. By far the best breakfast buffet ever! I've been coming to HK for 18 years and will continue to stay at the Grand Hyatt

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Tracey L
grandhyatthongkong, Front Office Manager at Grand Hyatt Hong Kong, responded to this review

Dear Tracy L Thank you for your kind words and thank you for your loyalty to our hotel. 18 years is REAL loyalty!!! We are lucky to have you as a guest Our breakfast buffet will get even better next year when the Grand Cafe re opens after its renovation! I am sure that we must have met as I...

Dubai, United Arab Emirates
Reviewed 15 November 2015

I stayed at this renovated hotel , which I was told that almost all floors are done with the renovation. Barring a minor hiccup upon check in , the rest of the stay was just fine . The location of this hotel is the key feature since it is attached to the HK Convention Centre. The rooms are spacious and...

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Helpful?
2Thank Sachin M
grandhyatthongkong, Front Office Manager at Grand Hyatt Hong Kong, responded to this review

Dear Sachin M Thank you for your kind words about our hotel and I am very glad that you enjoyed your stay with us. Yes you are correct we are nearly done with the renovation.. the end is in sight! The construction along the harbour front is also moving eastwards and we are all waiting until it moves to the...

San Francisco, CA
Reviewed 12 November 2015

This hotel has always been great over the years, a grand hotel literally with so many great restaurants, places to meet clients, lovely swimming deck, well run grand club and so forth. On my recent stay I had a chance to stay in a "renovated" room. The hotel was built about 20 years ago and for the last several years...

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Helpful?
2Thank Jordan_Silber
grandhyatthongkong, Front Office Manager at Grand Hyatt Hong Kong, responded to this review

Dear Mr Silber Thank you so much for your amazing review about our Hotel and your great comments about our renovated rooms, I am so happy that after all the work and noise that they make you happy! If you are happy, we are happy! Yes I agree with you about the increased number of power sockets! Very essential to...

Singapore, Singapore
Reviewed 12 November 2015

My family and I spent a July 4th holiday (long weekend) at the Grand Hyatt Hong Kong. We choose Grand Hyatt whenever we can because they are always willing to work with us to accommodate our son's food allergies (egg, dairy, nuts) and the Grand Hyatt Hong Kong continues in this tradition. Special thanks to William Cheung, assistant manager in...

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Helpful?
Thank Steven M
grandhyatthongkong, Front Office Manager at Grand Hyatt Hong Kong, responded to this review

Dear Steven M Thank you so much for taking the time to post your review on TA. I am very happy to read that you found our culinary team to be flexible and helpful with your sons allergy needs.. it is indeed something that we are very aware of and constantly talk about with our F&B team. It is very...

Copenhagen, Denmark
Reviewed 11 November 2015

We recently stayed 5 nights at the Grand Hyatt in Hong Kong. it is one of the best hotels we have stayed in. Staff is helpful and still relaxed, the spa area is very nice with a nice out door pool. The reception is very helpful. The interior is very lovely.

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Rasmus Movin O
grandhyatthongkong, Front Office Manager at Grand Hyatt Hong Kong, responded to this review

Dear Rasmus Movin O Thank you so much for posting your review on TA! Very much appreciated, and I am very glad that you enjoyed our Hotel. The Spa area on the 11th floor is one of my favorite areas in the Hotel and our pool is the biggest Hotel pool in Hong Kong, so I am very glad indeed...

Moka, Mauritius, Mauritius
Reviewed 11 November 2015

A great experience in the bustling life of Hong Kong. Great hotel amidst luxurious vegetation. A relaxing place in the heart of the city. Great Food, Exotic bars and a soothing place to unwind and enjoy the little pleasure of life.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Mohamed Yousouf... D
grandhyatthongkong, Front Office Manager at Grand Hyatt Hong Kong, responded to this review

Dear Mohamed Yousouf Good afternoon and warm greetings from Grand Hyatt HK, thank you so much for taking the time to write your review on Trip Advisor. Your comment about the ‘luxurious vegetation’ makes me think that you must have spent some time on the 11th floor Plateau. The Courtyard there is I believe our most underused venue. I really...

Oakland, California
Reviewed 11 November 2015

This hotel meets all my expectation of what a Grand Hyatt stands for. I stayed there a few years ago.I was quite happy with it already. I went back earlier this week and found it has become even better. The room came with a mobile phone. For someone from the US this is a great convenience since my Verizon phone...

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank pyyu
grandhyatthongkong, Front Office Manager at Grand Hyatt Hong Kong, responded to this review

Dear Pyyu Good afternoon, thank you so much for posting your review on Trip Advisor, I am very happy to read that we have got even better! I will be sharing your email with our team this afternoon. They will be very pleased. I am glad that you made good use of the HandyPhone.. its probably the most popular thing...

Brisbane, Australia
Reviewed 10 November 2015

My fiance and I recently stayed in the Grand Hyatt Hong Kong for a 4 night short stop getaway in HK. The hotel was sensational and I will definetely stay here again should I travel to HK for work or pleasure. There were so many positives it's hard to know where to start. Firstly, we were upgraded to a Harbour...

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Helpful?
Thank scottm1200
grandhyatthongkong, Front Office Manager at Grand Hyatt Hong Kong, responded to this review

Dear Scottm1200 Good afternoon, thank you so much for your wonderful review of our Hotel, we are very lucky to have you as our guest! Congratulations on your impending nuptials! I am glad that you enjoyed the newly renovated Harbour View room, and I am glad that the blackout blinds worked so well.. (I am always afraid I will get...

Seoul
Reviewed 10 November 2015

This is my favorite Hyatt property in the world. Done good renovation works. People in hotel was extremy nice. New grand club is great with better foods and atmosphere. Overall,it is nicest hyatt property in the world. I am Marriott plat, SPG plat and Hilton daimond though I will definitly keep going grand Hyatt Hong Kong.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Moon Tak B
grandhyatthongkong, Front Office Manager at Grand Hyatt Hong Kong, responded to this review

Dear Moon Tak B Thank you for taking the time to review our Hotel and Grand Club! I am so glad that you found my colleagues so friendly and that we impressed you and that you enjoyed the newly renovated Lounge. It is indeed a great place to end a busy work day and begin a great evening! Thank you...

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Staying in Wan Chai / Causeway Bay

Neighbourhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Hong Kong is located along the prime waterfront of Hong Kong Island commanding beautiful views of the harbour. The hotel is directly connected to the Hong Kong Convention & Exhibition Centre. The hotel is only 5 minutes by car from Central and Causeway Bay; and 40 minutes from Hong Kong International Airport. Grand Hyatt Hong Kong features 545 luxurious rooms and suites, nine acclaimed restaurants and bars offering a fabulous range of cuisines including Chinese, Italian, Japanese and international fare, in the heart of the Wanchai district. Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers privacy, seclusion and an escape from the vibrant city of Hong Kong. Grand Hyatt Hong Kong boasts extensive entertainment facilities such as a 50-metre outdoor heated pool and a 24-hour fitness studios and a 400-metre jogging path. Please be informed of the waterfront promenade project that is currently undertaking outside the hotel. The project is at times visible from and audible at the hotel. ... more   less 

Additional Information about Grand Hyatt Hong Kong

Address: No.1 Harbour Road, Hong Kong, China
Region: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: €274 - €510 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Hong Kong 5*
Number of rooms: 545
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation, Agoda, Travelocity, Ctrip TA and Jetsetter so you can book your Grand Hyatt Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Hong Kong Hotel Hong Kong
Hyatt Hong Kong
Hong Kong Grand Hyatt
Hong Kong Hyatt
Hotel Style:
#11 Spa Hotel in Hong Kong
#12 Business Hotel in Hong Kong
#15 Luxury Hotel in Hong Kong
#15 Family Hotel in Hong Kong
#16 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Hong Kong staff and other travellers.
32 questions
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Questions? Get answers from Grand Hyatt Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club King Harbour King was a big improvement on the garden facing one.”
 of 5 bubbles GordonBlacklock, 18 Jan 2017 | Read review
“Corner Rooms”
 of 5 bubbles andib261, 16 Jan 2017 | Read review
“Higher floors have nicer views”
 of 5 bubbles MashaM337, 13 Jan 2017 | Read review
“Rooms with Harbour Views are the way to go.”
 of 5 bubbles 1GC1, 13 Jan 2017 | Read review
“Best rooms are high up (above 26) and facing the harbor.”
 of 5 bubbles Arneby, 12 Jan 2017 | Read review
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