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Eaton, Hong Kong

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#84 of 713 Hotels in Hong Kong
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Eaton, Hong Kong
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3,618 Reviews from our TripAdvisor Community

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Showing 3,105: English reviews
London, United Kingdom
Reviewed 1 week ago NEW

Stayed here for two night whilst travelling and again on our return two weeks later. Comfortable clean Hotel, rooms were on the small size but adequate. Hotel food and restaurants were good, staff friendly, bar had half price happy our 5:30 til 7:30 which makes the drinks more affordable ! Rooms have a mobile which allows toll free calling which...

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Helpful?
Thank clivesimpson62
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear clivesimpson62, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us; your positive comments on our services, facilities and restaurants are highly appreciated, and have certainly helped us to continually improve and strive for service excellence. Thank you again for choosing Eaton, Hong Kong and we look forward to...

Sydney, Australia
Reviewed 1 week ago via mobile

We stay at this hotel when we're in HK, as it's a friendly & professional operation. It's well-situated, has a good gym, pool, & breakfast area. My wife is a HK citizen, & she stays here when she visits from Sydney, so that should tell you something about the place!

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Helpful?
Thank Jasmel
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear Jasmel, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us; your positive comments on our services, facilities as well the convenience of our hotel location are highly appreciated. Thank you again for choosing Eaton, Hong Kong and we look forward to welcoming you back in your future visits...

Kowloon, Hong Kong
Reviewed 1 week ago

Used the Eaton as a base to tour from whilst in Hong Kong. Overall an ideal central place to work from with comfortable clean rooms. The food is absolutely superb with the biggest choice of buffet I have ever seen with something for everyone and every culture. Drinks very expensive but then again I found its the same all over...

Review collected in partnership with Langham Hospitality Group
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Helpful?
Thank royfredericks
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear royfredericks, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us and that you enjoyed our facilities and our restaurants. Thank you again for choosing Eaton, Hong Kong and we look forward to welcoming you back in your future visits to Hong Kong. Yours sincerely Sherona Shng General Manager

Perth, Australia
Reviewed 1 week ago

The location of this hotel makes it easy to go anywhere. The night markets are a short walk and the MTR is close by. The rooms are on the small side but ok. The food at the buffet is average, limited choice. The staff throughout the hotel are unaccommodating, needs some improvement in that respect.

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Helpful?
Thank Drew9999
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear Drew9999, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us; your positive comments on our services, facilities as well the convenience of our hotel location are highly appreciated. Thank you again for choosing Eaton, Hong Kong and we look forward to welcoming you back in your future visits...

East Grinstead, United Kingdom
Reviewed 1 week ago

We booked a room for our 2 night stay and were fully satisfied. The room was compact but clean and well equipped. If you get the train from the airport to Kowloon, you can use the complementary hotel shuttle bus service which worked well for us. The hotel is a 20 minute stroll from the Star Ferry terminal and we...

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Helpful?
Thank Shelagh L
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear Shelagh L, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us; your positive comments on our services, facilities as well the convenience of our hotel location are highly appreciated. Thank you again for choosing Eaton, Hong Kong and we look forward to welcoming you back in your future...

Reviewed 1 week ago via mobile

The hotel is conveniently placed between the Jordan and Yau Ma Tai MTR station which makes the access very easy. Even from the Kowloon Airport train station it's just 10 min by taxi. Outside of the hotel is everything just a footstep away if Starbucks, 7Eleven or the busy Nathan Road with countless dining and shopping opportunities, and to the...

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Helpful?
Thank Karin H
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear Karin H, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us and that you enjoyed our services, facilities as well the convenience of our hotel location; your positive comments are highly appreciated. Thank you again for choosing Eaton, Hong Kong and we look forward to welcoming you back...

Beijing, China
Reviewed 1 week ago via mobile

This was our third stay here, and we returned because it offers good value in expensive Hong Kong. Because breakfast, afternoon tea and evening drinks and snacks are included, the club level is especially good value and room size is decent. The king beds are really comfortable! Having said that, this time the staff at breakfast seemed more indifferent and...

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Helpful?
1Thank Nainai27
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear Nainai27, Thank you for your review. It was our pleasure to have had you as our guest recently and that you enjoyed our facilities. For your comments on the hygiene concerns, please be assured that I have shared it with the department heads concerned for their immediate review and follow up. Please accept my sincere apologize for the incident;...

Riyadh, Saudi Arabia
Reviewed 1 week ago

Good location in the active part of city, Rooms are small, passages are narrow. Facilities can be overwhelmed with a large group reservation. The small area is contravened by extensive use of wall mirrors.

Review collected in partnership with Langham Hospitality Group
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Helpful?
Thank areeja18
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear areeja18, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us; your positive comments on our hotel location are highly appreciated. Thank you again for choosing Eaton, Hong Kong and we look forward to welcoming you back in your future visits to Hong Kong. Yours sincerely Sherona Shng General...

Ulaanbaatar, Mongolia
Reviewed 1 week ago via mobile

Pros: excellent location, descent breakfast, reliable wifi, comfy bed and pillows, plenty of food choice within hotel Cons: breakfast is bit pricey, limited TV channels, check in was slow, twin room is not real twin

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Helpful?
Thank Hagisan
EatonHK, General Manager at Eaton, Hong Kong, responded to this review

Dear Hagisan, Thank you very much for your review. We are delighted to hear that you had a pleasant stay with us and that you enjoyed our facilities as well the convenience of our hotel location. Thank you again for choosing Eaton, Hong Kong and we look forward to welcoming you back in your future visits to Hong Kong. Yours...

New Delhi, India
Reviewed 1 week ago via mobile

I reached the Eaton hotel this morning at 11.25am after a red eye flight from New Delhi. On being released received at the check-in counter, I was told that I was early and that the earliest a room can be made available is at 2pm. The front office person Edwin, most inconsiderately, told me that I should go out and...

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Helpful?
Thank aditimalik73
williamchien2016, Front Office Manager at Eaton, Hong Kong, responded to this review

Dear aditimaklik73, We were most concerned to hear of your unpleasant experience and please accepted our apology for all inconvenience. Your constructive comments had been shared with the Front Office Team and the Health Club team to review to avoid to happen in future. Moreover, we appreciated your comments which help us to monitor closely for our services. Once again,...

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Staying in Jordan / Yau Ma Tei

Neighbourhood Profile
Jordan / Yau Ma Tei
The Jordan and Yau Ma Tei neighbourhood is where you will find some of the more authentic areas of Hong Kong. Not as glamourous or busy as its neighbours Mong Kok to the north or Tsim Sha Tsui to the south, Yau Ma Tei is often mistakenly overlooked by visitors on their trips to Hong Kong. Exploring parts of this area makes you feel like you’ve been transported back in time. A large part of the neighbourhood draws from the rich history of Temple Street, stretching from Jordan to Yau Ma Tei, where a mix of dai pai dongs (outdoor restaurants), market stalls, fortune tellers and old karaoke bars bring out the history and culture of the area. The neighbourhood is a showcase of diversity – different ethnicities, cultures, and a mix of old and new.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Conveniently located in the very heart of Kowloon, Eaton, Hong Kong is only a few minutes' walk from Jordan MTR station. Look no further for some great complimentary activities including a daily Tai Chi Class, led by our Resident Tai Chi Master, and our exciting tours of the Jade and Temple Street markets as well as many other fascinating tourist hotspots. The rooftop swimming pool which is heated in winter, this place is a perfect spot to relax and sip a cool drink while our 24 hour Exert Fitness Centre provides you with extensive training equipment. The Hotel also offers a wide variety of dining options. With 4 restaurants and a bar including an extensive buffet restaurant, a traditional Cantonese restaurant, a chilled Japanese izakaya style restaurant, a coffee shop and an al fresco bar, you'll find something for everyone's tastes. You can also stay connected at Eaton, Hong Kong as all residents can enjoy complimentary hi-speed wifi for an unlimited number of devices. With a clever, modern design and a spirited "Can Do" attitude, Eaton, Hong Kong offers everything you need for a comfortable and enjoyable stay in this the most vibrant of Asian cities. ... more   less 

Additional Information about Eaton, Hong Kong

Address: 380 Nathan Road, Jordan, Kowloon, Hong Kong, China (Formerly Eaton Smart Hong Kong)
Region: China > Hong Kong > Jordan / Yau Ma Tei
Price Range: €101 - €218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eaton, Hong Kong 4*
Number of rooms: 465
Reservation Options:
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Also Known As:
Eaton Smart Hong Kong Hotel Hong Kong
Eaton Hong Kong
Eaton Hotel Hong Kong
Hong Kong Eaton Hotel
Eaton Hong Hotel Kong
Hotel Style:
#56 Family Hotel in Hong Kong
#64 Romantic Hotel in Hong Kong
#65 Business Hotel in Hong Kong
#74 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Eaton, Hong Kong staff and other travellers.
72 questions
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Aylesford, England

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High room with view, club room if you want 4*”
 of 5 bubbles santamed, 24 Feb 2017 | Read review
“I guess if you were a light sleeper, I would request the highest floor if possible. The local traffic could be heard if you were lower down.”
  • View from the lift
 of 5 bubbles SIMid, 15 Feb 2017 | Read review
“All good, but suggest a higher floor.”
 of 5 bubbles 532timothym, 15 Feb 2017 | Read review
“Get a club it includes a smart phone for free o/s calls”
 of 5 bubbles Redback, 8 Feb 2017 | Read review
“Great shopping area.”
 of 5 bubbles KC_Wilson_NZ, 5 Feb 2017 | Read review
5 of 5