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City Garden Hotel Hong Kong

1,565 reviews
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Traveller (516)
Room & Suite (392)
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Overview
  • Excellent26%
  • Very good53%
  • Average16%
  • Poor3%
  • Terrible2%
Travellers talk about
“fortress hill”(136 reviews)
“north point”(90 reviews)
“signature room”(21 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
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Offers from City Garden Hotel Hong Kong
Offers & Announcements: Book direct, Up to 35%off
Contact Info
Name/address in local language
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,565)Write a Review
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21 - 25 of 1,067 reviews
Reviewed 2 weeks ago

Staffs are approachable and accommodating. Rooms are clean, spacious and quiet. Bed and pillow are comfortable. Nothing special in breakfast menu but all are delicious and waiters are attentive with your queries/ requests.More

Thank Ailene E
Response from Vivian Y, Manager at City Garden Hotel Hong KongResponded 2 weeks ago

Dear Ailene E, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. We look forward to welcoming you back to City Garden...More

Reviewed 2 weeks ago

More of as business or group hotel. Yes the rooms are comfortable albeit a little dated but that's about it. From/to airport MTR and Shuttle bus brings you to the door but that applies to many other hotels.Location is too remote for tourists and few...More

Thank Reginald M
Response from Vivian Y, Manager at City Garden Hotel Hong KongResponded 2 weeks ago

Dear Reginald M, Thank you for sharing your review. We are so glad to know that you found that the hotel room is comfortable and location is convenient. Your feedback is very valuable to us as we work to be better each and every day....More

Reviewed 2 weeks ago

If you don't mind the festive mood and the market-like atmosphere mingling with Chinese mainlander tourists and travelers - then City Garden Hotel Hong Kong is one great hotel to stay along Hong Kong Island. Nowadays rooms of newly constructed hotels in Hong Kong are...More

Review collected in partnership with this hotel
2  Thank Shout4joy
Response from Vivian Y, Manager at City Garden Hotel Hong KongResponded 2 weeks ago

Dear Shout4joy, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. We look forward to welcoming you back to City Garden Hotel....More

Reviewed 2 weeks ago

The room is not that good as the previous one we've in this hotel. Toilet not very clean and the air conditionar is having a bad smell. The bad smell will come out when we turn to strong wind. The bed is good and the...More

Review collected in partnership with this hotel
Thank lingchubonbonl
Response from Vivian Y, Manager at City Garden Hotel Hong KongResponded 2 weeks ago

Dear lingchubonbonl, Thank you very much for staying with us and taking the time to share your experience. We have taken careful note of your valuable comments and we shall ensure a better experience for your future visits to our hotel. We have a plan...More

Reviewed 2 weeks ago

This was my second trip to Hong Kong in the past 3 months. The previous visit, I stayed in the Soho area. This time I was there with my wife to attend a Christmas event in Northpoint. The service in this hotel is the best...More

Review collected in partnership with this hotel
Thank K859AWwilliaml
Response from Vivian Y, Manager at City Garden Hotel Hong KongResponded 2 weeks ago

Dear K859AWwilliaml, We are delighted to hear of your pleasant stay at City Garden Hotel and we have shared your kind remarks to the service teams. It is always rewarding to receive such positive remarks as they encourage us to strive for service excellence. We...More

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134567214
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$93 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Best Value Hotel in Hong Kong
#62 Family Hotel in Hong Kong
#88 Business Hotel in Hong Kong
#89 Luxury Hotel in Hong Kong
#95 Romantic Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$93 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Best Value Hotel in Hong Kong
#62 Family Hotel in Hong Kong
#88 Business Hotel in Hong Kong
#89 Luxury Hotel in Hong Kong
#95 Romantic Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms
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Traveller (516)
Room & Suite (392)
Dining (104)
Pool & Beach (22)
Hotel & Grounds (331)
Bathroom (34)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
William C
11 January 2018|
AnswerShow all 2 answers
Response from Andy Chi Tak H | Reviewed this property |
Yes, the hotel actually provides guests with a handy cell/mobile phone that can be used to make local calls for free. If I remember correctly, calls to some other countries can also be made for free but I think they're... More
1
Vote
Peter B
13 December 2017|
AnswerShow all 3 answers
Response from lyzzydee | Reviewed this property |
Hello, I have been twice once through booking company and once direct and got lounge access both times.
0
Votes
UthyFebrianti
3 November 2017|
AnswerShow all 2 answers
Response from tflew | Reviewed this property |
Don’t know
0
Votes
Room Tips
"Signature rooms which include club lounge facilities."
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"higher floor"
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"Upgrade to Club class gives you a quieter room and many extras."
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"If your package includes access to the Club Lounge (25/F), be sure to ask for a room on this floor to make..."
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