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The Park Lane Hong Kong, a Pullman Hotel

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#46 of 712 Hotels in Hong Kong
Certificate of Excellence
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The Park Lane Hong Kong, a Pullman Hotel
The Park Lane Hong Kong, a Pullman Hotel
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1,125 Reviews from our TripAdvisor Community

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Showing 940: English reviews
Jakarta, Indonesia
Reviewed 28 April 2016

Stay in this hotel at April 2016 with my family, the hotel located near Vicoria Park, near Causeway MTR station, easily access by MTR, bus, or Tram. Near hotel there are so many store, but what I like most is the supermarket near hotel which open 24 hours. There are also many restaurant, you can find Mc Donald only for...

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Helpful?
Thank ekoyudi
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. We are very happy that you liked the location for the transport, dining and shopping. We are also very glad that you found the room to be spacious. In regards to the service by the waitress, please accept our sincere apologies for the misunderstanding. Concerned department heads have been briefed and more...

Reviewed 27 April 2016

I stayed here for 3 nights on a business trip. The lobby was modern but I felt the rooms needed an upgrade. Hotel room size is quite big for Hong Kong standard. The location is great however with shops and eateries just outside. There is also an Ikea store just below the hotel. Breakfast could be improved as it was...

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Helpful?
Thank angelinecheah81
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. Your comments about the room and breakfast have been duly noted and will be reviewed in future planning, with both the guests rooms and executives lounge planned for rejuvenation by Sept this year. We are very happy that you liked the location for the transport, dining and shopping. We look forward to...

MaLaysia
Reviewed 27 April 2016 via mobile

Stayed here as a couple for our trip. The Park Lane if I'm not wrong was very recently bought over by Pullman and this renamed. The lobby was nicely renovated.Sleek dark and modem.the lobby cafe looks great too! Very trendy.lobby uses "luggage" concept of decor.Kinda reminds you of a upmarket luggage store. Pros: -location@Causeway Bay.just next to MTR exit E...

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Helpful?
Thank SgpFrequentFlyer
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. We are very happy that you liked the location for the transport, dining and shopping. Your comments about the room and lounge have been duly noted and you are absolutely correct when you mentioned the renovation in stages, with both the guests rooms and executives lounge planned for rejuvenation by Sept this...

Reviewed 26 April 2016

Pros: Great location in Causeway Bay, very happy with the renovation to a Pullman (I'd been to this hotel more than 15 years ago when it was an old Park Lane) Nice rooftop bar (sadly it was raining) Great expedited check in / out for Accor members Clean spacious room, nice Co Bigelow toilettries and super happy about in room...

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Helpful?
Thank missctravels
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. We are very glad that you found the location to be of convenience, and that you liked the rooftop bar. We are also very happy that you liked the room and the amenities provided, and that you enjoyed the express check in. Your comments about the lobby and Executive Lounge have been...

Hertfordshire, United Kingdom
Reviewed 26 April 2016

If you have booked this hotel then great location choice! The roof top bar is fantastic and there is happy hour too. When we stayed we had to move room as someone decided to eat durian on our floor.,.,.,...mmmmm...you can Imagine! we were moved to a higer room which was not as nice (not refurbished) but no durian smell. There...

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Thank JH72
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. We are very glad that you found the location to be of convenient , and that you liked the rooftop bar. We look forward to your welcoming you again. Luc Bollen General Manager

London
Reviewed 26 April 2016

Large comfortable room on 20th floor overlooking Victoria Park & the Harbour. Staff very attentive but the turndown service at night was hit and miss. The restaurant on the 27th floor was very good. Qualty and variety of food at breakfast & dinner was excellent but spoilt somewhat by the air conditioning being too cool, at least for Europeans. Overall,...

Review collected in partnership with Accorhotels.com
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Thank peeb
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. We are very glad that you found the room to be large and enjoyed the view. We are also very happy to know that you liked the 27F restaurant. Your comments about the turndown services and the aircon at the restaurant have been duly noted, concerned department heads have been briefed and...

Singapore, Singapore
Reviewed 25 April 2016

good location, 5 mins walk from the train station and in the heart of a shopping district. Great service as you would expect from a Pullman Hotel. Good rooms, very spacious for a Hong Kong hotel. Would recommend!

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Thank jo y
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your positive review of the hotel. We are very glad that you found the location to be of convenience for transport and shopping, and that you enjoyed the services and found the room to be spacious. We look forward to your welcoming you again. Luc Bollen General Manager

KL
Reviewed 25 April 2016

This hotel serves one of the best customer service especially if you're a business traveler and after a long flight, you'll expect nothing but friendly hotel staff. Not only that the location is so convenient to walk around major malls ( SASA are everywhere! ) , grab coffee or simply to have a morning jog at the nearby park. Definitely...

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1Thank JuneP_22
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your positive review of the hotel. We are very glad that you found services to be one of the best, and that you liked the location. Your comments about the swimming pool have been duly noted, and will be reviewed in future planning. We look forward to your next visit. Luc Bollen General Manager

Reviewed 25 April 2016 via mobile

Great location just 3-5mins walk to Causeway Bay MTR, very near shopping malls (windsor house, hysan place, sogo, lee theatre) Our rooms have nice harbour view, thanks to free upgrade at check in from Very friendly accor customer service (depends on availability) Good if you enjoy: shopping, city life, crowd watching

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Helpful?
Thank age_m82
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your positive review of the hotel. We are very glad that you found the location to be of convenience for dining and shopping and that you enjoyed the view from your room. We look forward to your welcoming you again. Luc Bollen General Manager

London, United Kingdom
Reviewed 24 April 2016

Review collected in partnership with Accorhotels.com
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Thank Navid M
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

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Staying in Wan Chai / Causeway Bay

Neighbourhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Park Lane Hong Kong, a Pullman Hotel is a five star hotel in Causeway Bay, Hong Kong's famous business, shopping and entertainment district. With public transportations, major tourist attractions and business locations conveniently located within walking distance, The Park Lane Hong Kong, a Pullman Hotel is the ideal destination for business and leisure travelers. Enjoy stunning views over Hong Kong's beautiful skylines, Victoria Harbour and Victoria Park, or the bustling cityscape in one of our 832 stylish, comfortably appointed guest rooms and suites. Enjoy complimentary wifi for unlimited device throughout your entire stay. Indulge in a sumptuous feast at our buffet restaurant PLAYT, unwind in our lobby lounge Ebb & Flow over a gourmet coffee, an afternoon tea or some innovative cocktails and tapas. Relax with our wellness facilities including a sauna (for gentlemen) and a steam room (for ladies), or enjoy an on-demand massage treatment in our spa. A 24-hour fitness center also offers a range of state-of-the-art technology. Our business center, conference rooms and meeting facilities are at your service. Take advantage of the Executive Club with complimentary daily breakfast, pressing service and a host of discount privileges to ensure a successful business trip. The hotel is within walking distance from the MTR station and about forty minutes drive away from the Hong Kong International Airport. Limousine service is available upon request. You may enjoy free shuttle bus service from the hotel to the Airport Express station in Central. ... more   less 

Additional Information about The Park Lane Hong Kong, a Pullman Hotel

Address: No.310 Gloucester Road, Causeway Bay, Hong Kong, China (Formerly The Park Lane Hong Kong)
Region: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: €189 - €330 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Park Lane Hong Kong, a Pullman Hotel 5*
Number of rooms: 832
Reservation Options:
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Also Known As:
Park Lane Hotel Hong Kong
Hotel Style:
#14 Spa Hotel in Hong Kong
#43 Luxury Hotel in Hong Kong
#57 Romantic Hotel in Hong Kong
#64 Family Hotel in Hong Kong
#78 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The Park Lane Hong Kong, a Pullman Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tell them you want a room with the free mobile phone”
 of 5 bubbles Go3C, 26 Mar 2017 | Read review
“Make sure you request a premium deluxe room with Lounge Access - Park & Harbour View - you won't be sorry.”
 of 5 bubbles Robbie2448, 20 Mar 2017 | Read review
“The standard and superior rooms all need urgent renovations and are not up to 5 star standards”
 of 5 bubbles W7771HFmarkg, 12 Mar 2017 | Read review
“Upper floors for the view.”
 of 5 bubbles 18lilyy, 6 Mar 2017 | Read review
“Level 15 has fantastic renovated rooms.”
 of 5 bubbles AdrianC839, 4 Mar 2017 | Read review
5 of 5