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Regal Oriental Hotel

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Regal Oriental Hotel
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810 Reviews from our TripAdvisor Community

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Showing 674: English reviews
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Johns Creek
Reviewed 2 days ago NEW

Hotel was very clean. Friendly staff. Great service. Out of all the shuttle service was very good. Little worried till we get there since it is our first time but it was very easy to locate where they are in the airport. The staff guided us to the shuttle and also took care of our luggage.

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Helpful?
Thank klmovva
Jaipur, India
Reviewed 3 days ago NEW

The initial experience was a disaster when we Checked in the Hotel. We have booked 3 Executive Club rooms with Club accesses and Hotel manager told that they do not have the same category rooms available and downgraded us to Deluxe category rooms. After few rounds of discussions and highlighting the issue they gave us the Executive club rooms. I...

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Helpful?
Thank Vaibhavtak
Hong Kong, China
Reviewed 4 days ago NEW

Executive room cannot use Executive Lounge, what a world funny. But the floor is recentlly decoration, all the things are clean. But the ac in corridor is deeply cold. It is not Environmental protection.

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Helpful?
Thank Pcplau
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear Pcplau, Thank you for your feedback. The fact that there are no words to express how sorry I am for your stay experience. We found your reservation had an error and you should have enjoyed all the Executive Club benefits including the Executive Club Lounge. I have addressed this with all the teams and our internal procedures will be...

Hong Kong, China
Reviewed 6 days ago NEW

Home from Home at the Regal Oriental! I was overjoyed to have the opportunity during Easter to pay another visit to my beloved home from home, the fabulous Regal Oriental Hotel in the teeming heart of Kowloon City. The Regal Oriental stands alone, unique in its status as sole purveyor of superb luxury in this traditional part of Hong Kong,...

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Helpful?
Thank Caroline B
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear Caroline B, Again, our team’s hard work has worth the efforts, especially recognized Eric and Vincent as extremely helpful and nice. I truly understand how much you enjoyed your stay experience with us. The door always opens for you – welcome back soon and happy stay again! Best regards, Christoph Szymanski

Hong Kong
Reviewed 1 week ago via mobile

First time ever to have my name on screen while staying at Regal Oriental Hotel. Room is big however a bit old. Location was good, restaurants around within walking distance. Staff are 50/50 friendly with nice smile.

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Helpful?
Thank 534kakit
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear 534kakit, It is our great pleasure to be the first hotel that you wrote in TripAdvisor. At Kowloon City, visiting restaurants and bars is one of must do items here – I am glad that you enjoyed it so much. We are upgrading our guestrooms and our people will keep looking after you as always. Please let us arrange...

Singapore, Singapore
Reviewed 1 week ago via mobile

We like it because being Muslims, halal food is available just 2 streets away. The cafe has halal variety as well. The rooms are spacious and staff are friendly. Easily accesible from the airport by taking a direct bus or you can take the shuttle(w fee) as well.

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Helpful?
Thank azizah_noorman
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear azizah_noorman, We are conveniently located in the heart of Kowloon City and closed to Kai Tak Cruise Terminal – bus network and water-mouthing restaurants and bars are DNAs here! I am glad that you found all aspects fit your liking particularly Halal food available in and beyond our property. We love to see you and your family again very...

Shanghai, China
Reviewed 1 week ago

I have stayed this hotel for 3 times, but this time is not a good experience. Some guys keep knocking my next door for 1 hour at midnight until i open my door to complain by myself. it was really noisy.

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Helpful?
Thank rogerlo45
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear rogerlo45, Many thanks for staying at Regal Oriental Hotel again. I am sadden to know that this stay was not the memorable one you should have and I would like to grab this opportunity to tender our renewed apologies to you. Our Quality Care Team is always happy to assist and deliver the best comfort for you. I trust...

Tokyo, Japan
Reviewed 2 weeks ago

When I Booked the room it was include one time full mini bar service pre stay But they charged the mini bar bill when i checked out It made me so upset because they told me that I have to use the mini bar items within one day. It 's mean i need to drink and eat all the mini...

Review collected in partnership with RegalHotel.com
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Helpful?
Thank Wilsonnanae
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear Wilsonnanae, Many thanks for choosing Executive Club Room of Regal Oriental Hotel. I recognize that your experience is the critical one which helps us to continuously improve our offerings. Our team has been briefed well on details of mini bar service and I assure that it is certainly not the case. Sorry for the inconvenience and I am glad...

Hong Kong, China
Reviewed 2 weeks ago

If you want a reasonably priced hotel that has big rooms and with all the necessary facilities and located in a quiet place in Hong Kong but accessible to public transportation, then Regal Oriental Hotel is for you. Their helpful and kind staff will ensure that your stay is as comfortable as possible. For a tourist with a limited budget,...

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Helpful?
Thank RichieFSC
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear RichieFSC, Your descriptions and recommendations truly describe what we are all about. It is a great help for travellers who are not familiar with Kowloon City. I take great pleasure to say that our team achieved it for you. Everyone here is looking forward to your returns and delivering another impressive stay experience to you all. Best regards, Christoph...

Seattle, Washington, United States
Reviewed 2 weeks ago via mobile

This hotel just feels crusty. The Air conditioner doesn't blow cold. It's colder in the hallway and the views are of dirty buildings. It's clean inside and the amenities are pretty good but it's nowhere near a five star. Maybe a four. The restaurants are good inside and highly regarded but I wouldn't book my vacation here unless it was...

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Helpful?
1Thank David H
Quality_Care_Team, General Manager at Regal Oriental Hotel, responded to this review

Dear David H, Many thanks for taking valuable time in writing us review. I am glad that you consider us clean and safety with sumptuous dining facilities. You will change your mind when staying at our Executive Club Rooms on the top floors, featuring specular views of Kai Tak Cruise Terminal. Sorry about missing out the response when experiencing difficulty...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only international standard hotel in the Kowloon East area, the Regal Oriental Hotel offers great convenience and value-for-money accommodations. International travellers appreciate the hotel's proximity to major shopping complexes, industrial districts, and scenic and heritage spots. Local visitors like the Regal Orienal's location in Kowloon City, well known for its vibrant cultural and historical background. Likewise, the area abounds with restaurants offering fantastic culinary delights for all. ... more   less 

Additional Information about Regal Oriental Hotel

Address: No.30-38 Sa Po Road, Kowloon, Hong Kong, China
Region: China > Hong Kong > Kowloon City
Price Range: €75 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Regal Oriental Hotel 4*
Number of rooms: 494
Reservation Options:
TripAdvisor is proud to partner with Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity, Orbitz, Agoda, Priceline, Hotwire, Booking.com, Hotels.com, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Regal Oriental Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Regal Oriental
Regal Oriental Hotel Hong Kong
Hotel Style:
#53 Best Value Hotel in Hong Kong
#87 Business Hotel in Hong Kong
#109 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Regal Oriental Hotel staff and other travellers.
63 questions
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Questions? Get answers from Regal Oriental Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If taking Executive club room avoid taking rooms at corner as they have foul smells.”
Vaibhavtak, 20 Apr 2017 | Read review
“Executive floors superb: 13th and 14th.”
K8486ETcarolineb, 17 Apr 2017 | Read review
“Rooms on the higher floors are recommended..”
ss2pipe, 30 Mar 2017 | Read review
“Air conditioning was very noisy.”
Mvanas, 28 Mar 2017 | Read review
“Try to get a room with a good view”
Rugbychef, 26 Mar 2017 | Read review
5 of 5