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Regal Riverside Hotel

1,646 reviews
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Traveller (581)
Room & Suite (719)
Pool & Beach (45)
Overview
  • Excellent20%
  • Very good44%
  • Average24%
  • Poor7%
  • Terrible5%
Travellers talk about
“sha tin”(98 reviews)
“moon river”(17 reviews)
“river view”(22 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
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Offers from Regal Riverside Hotel
Announcement: EarthCheck - Silver
Contact Info
Name/address in local language
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,646)Write a Review
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Show reviews that mention
All reviewssha tinmoon riverriver viewmun rivernew town plazanew territoriesbus stopbig roompublic transportoctopus cardlate checkairport shuttleshopping mallroom ratebuffet breakfastfree shuttleclub floor
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1 - 5 of 1,101 reviews
Reviewed yesterday via mobile

I don’t typically write reviews but I just had to get this one out there. The hotel is old, not clean and feels more like a 2 star hotel - the bedding had a dark red stain (which we had to ask to replace). The...More

Thank rockyc855
Hotel's Favourite
Reviewed 1 week ago via mobile

My partner and I stayed for two nights in an executive room, on the 12th floor overlooking the river. The room was very spacious with a couch and king sized (plus?) bed. It appeared to have been renovated recently and was in good condition. For...More

Thank StinkyParko
Response from REGAL_RIVERSIDE, General Manager at Regal Riverside HotelResponded 1 week ago

Dear StinkyParko: Thank you very much for your contribution on Trip Advisor. We are pleased to learn that you were happy with the room arrangement and enjoyed the hospitality at our Executive Club Lounge. Your compliments on our services, in particular, Kinki, Tiffany and Joyce...More

Reviewed 6 days ago

Thought i would give this hotel another chance but was extremely disappointed again. They have sold their soul to the voluminous Mainland Chinese Tourist market which means long lines for breakfast unless you get to the dusty grimy restaurant doors by 6:40am to get guaranteed...More

Thank p1g1scott
Response from REGAL_RIVERSIDE, General Manager at Regal Riverside HotelResponded 5 days ago

Dear p1g1scott: Thank you for choosing Regal Riverside Hotel. We were disheartened to learn that in some critical areas our services did not meet your expectations. Your constructive comments are well taken, we will review internally and make possible improvement. Thank you once again and...More

Reviewed 1 week ago

My room is Family room, room for 3 - 4 persons but in my room I have only 3 bottles of mineral waters and 3 towels. Good food, delicious food from room service but too expensive. Good location, near from Mall.More

Thank bernardusdir
Response from REGAL_RIVERSIDE, General Manager at Regal Riverside HotelResponded 5 days ago

Dear bernardusdir: Thank you for sharing your valuable comments on Trip Advisor. Glad to learn that you enjoyed the food from Room Service and happy with our convenient location. We will certainly review our amenities replenishing procedures and ensure the services are well delivered. We...More

Reviewed 1 week ago

Recently booked through Expedia for a return stay at the hotel. Appeared to have a misunderstanding/misrepresentation about airport bus shuttle service. When checked with hotel via email, corresponded with 4 staff members, had to remind after 10 days wait at one point of time for...More

Thank Simon_Sydney_Aus
Response from REGAL_RIVERSIDE, General Manager at Regal Riverside HotelResponded 5 days ago

Dear Simon_Sydney_Aus: Thank you for your support to Regal Riverside Hotel. We are sorry to learn that our services were not up to your expectations during your recent stay with us. Although we are not able to identify what you have experienced, we will nevertheless...More

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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$82 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Hong Kong
#37 Best Value Hotel in Hong Kong
#121 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$82 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Spa Hotel in Hong Kong
#37 Best Value Hotel in Hong Kong
#121 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (581)
Room & Suite (719)
Pool & Beach (45)
Dining (17)
Hotel & Grounds (406)
Bathroom (45)
Business Centre & Event Rooms (8)
Family and Play Areas (7)
Questions & Answers
Ask a question
Antwan C
2 January 2018|
AnswerShow all 4 answers
Response from vodkaangel22 | Reviewed this property |
45-60 minutes depending on the time of day. Alternatively you can catch the bus (41A I think - you'll need to check) which stops right outside the Regal Riverside and is very cheap.
2
Votes
Hinneth L
11 June 2017|
AnswerShow all 3 answers
Response from androfl | Reviewed this property |
There’s car parking. But not sure about the free thing
0
Votes
kirisaki27
25 April 2017|
AnswerShow all 2 answers
Response from REGAL_RIVERSIDE | Property representative |
Greetings from Regal Riverside Hotel! You may take MTR or public buses to and from Tsim Sha Tsui and the bus stop is just right outside of our hotel. Should you choose to take a taxi, the estimated fare is around... More
0
Votes
Room Tips
"If winter ask them to prove that the heating works."
Read review
"Good hotel, near mall"
Read review
"Don't go for a room with river view - lots of traffic day and night"
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"The best room is a room in another hotel"
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