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Kowloon Shangri-La Hong Kong

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Traveller (1942)
Room & Suite (842)
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Overview
  • Excellent76%
  • Very good19%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(299 reviews)
“tapas bar”(123 reviews)
“cafe kool”(104 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Offers from Kowloon Shangri-La Hong Kong
Offers & Announcements: Book Early and Save 15%
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,877)
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2,939 results
Traveller rating
2,247
511
113
35
33
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2,247
511
113
35
33
Show reviews that mention
All reviewshorizon clubtapas barcafe koolshang palaceharbour viewchinese teaguest relationsour honeymoonwonderful hotellobby loungevictoria harbourrooms are largethe star ferry terminalnathan roadlight showbreakfast buffet ischinese restaurant
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941 - 945 of 2,939 reviews
Reviewed 26 March 2016

We stayed at this hotel as part of a silver wedding anniversary holiday, it was just perfect in in every way. From the moment our car door was opened we were made to feel very special. The staff could not have one any more, a...More

Thank Ian W
Response from KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong KongResponded 29 March 2016

Dear Ian W, we are thrilled to be part of the celebration of your important milestone! It gave us great pleasure to know that you were well take care of from the moment you stepped into our hotel and our service has left a lasting...More

Reviewed 26 March 2016

Service at the club lounge was not concerned. I was charged half a day plus 10% for a late check out (4pm instead of noon) although I stayed 7 nights in a double deluxe room. Management did not care. Avoid Kowloon location when you have...More

Review collected in partnership with shangri-la.com
Thank pdemontalembert
Response from KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong KongResponded 29 March 2016

Dear pdemontalembert, we are most concerned to hear that you did not enjoy a most pleasant stay with our usual high level of service. Thank you for your feedback, which we have instantly shared with our concerned department heads for review and to strive for...More

Reviewed 25 March 2016

Stayed here 4 nights in Nov 2015 for business meeting. The room was spacious and location was great, close to the Tsim Sha Tsui MTR station. Love the buffet breakfast and lunch as there were plenty of varieties including Hokkaido crabs, assorted Hong Kong dim...More

Thank Mike_Wong75
Response from KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong KongResponded 29 March 2016

Dear Mike_Wong75, thank you for your wonderful compliments, which are a real motivation to us all! We are all pleased to hear that you enjoyed great convenience along with amazing service and dining experiences throughout your stay with us, and we all cannot wait to...More

Reviewed 25 March 2016 via mobile

I meet beyond my expectations , especially staff. Very attentive starts the lobby, lounge to breakfast buffet. I observe them and as they observe me : ) . Awesome ! 😁😍 thats the view of our room 😍😍. I must come back again here or...More

Thank wilfredo s
Response from KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong KongResponded 29 March 2016

Dear wilfredo s, we are all glad to have left you a lasting impression with our genuine service. Thank you for sharing such encouraging feedback, and we all look forward to welcoming you back to our world of hospitality next time you are in town....More

Reviewed 25 March 2016

Never before have I stayed in a hotel which provides such impeccable levels of service and care, every member of staff delivered their service in an extremely efficient, unobtrusive and effective manner. The rooms and public areas of hotel provide levels of comfort, pleasant ambience...More

Review collected in partnership with shangri-la.com
Thank EricArbroath B
Response from KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong KongResponded 29 March 2016

Dear EricArbroath B, it gave us real pleasure in knowing that you have enjoyed an amazing stay which exceeded every expectation of yours. We all look forward to extending the warmest welcome to you once again. Yours, Ulf Bremer, General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$197 - US$539 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#12 Spa Hotel in Hong Kong
#13 Business Hotel in Hong Kong
#17 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$197 - US$539 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#12 Spa Hotel in Hong Kong
#13 Business Hotel in Hong Kong
#17 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1942)
Room & Suite (842)
Dining (243)
Pool & Beach (34)
Amenities (61)
Business Centre & Event Rooms (8)
Family and Play Areas (7)
Nearby
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping
areas of Hong Kong. With a high concentration of
hotels, retail shops and commercial offices – it’s a
busy and bustling neighbourhood that never sleeps. On
the surface, Tsim Sha Tsui seems to only feature an
abundant number of high-end retail stores selling
designer brands and jewelry, owing to its popularity
with high-budget shopping tours. However, it also
...More
Questions & Answers
Ask a question
choconam
22 April 2018|
AnswerShow all 3 answers
Response from Peter K | Reviewed this property |
I do not believe they have 2BR or 3BR apartment style of accommodation but you should confirm with the hotel directly.
0
Votes
Jing L
21 March 2018|
AnswerShow all 4 answers
Response from KowloonShangrilaMGMT | Property representative |
Dear Jing L, thank you for your interest in Kowloon Shangri-La, Hong Kong. Our guestrooms and suites are furnished with either a king-size bed or two double beds; a rollaway bed can be arranged upon request (subject to... More
0
Votes
Graeme S
4 March 2018|
AnswerShow all 4 answers
Response from KowloonShangrilaMGMT | Property representative |
Dear Graeme S, thank you for your enquiry. Our Café Kool serves buffet breakfast daily with an array of international gourmet treats from live kitchens and the cost is HK$275+10% per person per day. If you are staying in... More
1
Vote
Room Tips
"Club room if you can afford it"
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"Great views from the Harbour View rooms"
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"I always love a harbour view in HK as it is so beautiful to wake up to and go to sleep to the lights."
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"Request for what you would like."
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