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Island Shangri-La Hong Kong

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1,819 Reviews from our TripAdvisor Community

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There are newer reviews for Island Shangri-La Hong Kong
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Showing 1,416: English reviews
Washington, DC
Reviewed 2 July 2014

Service extremely attentive. The staff memorize your preferences and act on them. Consider seriously an upgrade to the horizon club: you can then use the lounge, which has spectacular views over the harbour, as well as non-stop nibbles.

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1Thank Florentine_Gourmet
Philadelphia, Pennsylvania
Reviewed 2 July 2014

I have stayed at various 5-star hotels in Hong Kong for my business trips. I have never experienced service as good as in this hotel. Hotel staff always go the extra mile to make you happy and satisfied. My throat was a little sensitive when I checked into a room and the housekeeping team leader Victor W. not only brought...

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2Thank V-Y-7
Sydney, New South Wales, Australia
Reviewed 24 June 2014

Excellent hotel to stay in, the service was friendly and the rooms are nice and clean. Breakfast on the top floor was great too. You might need a taxi to get anywhere as its a bit out, but the ride is cheap.

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Thank Ziad K
ISLHK, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Ziad K, Thank you for having taken the time to share your experience with us. We are delighted to know that you find our service friendly and that you have enjoyed the breakfast at our Horizon Lounge. Further to your comment on having to take a taxi to get anywhere, we would like recommend public transportation such as the...

Mountain View, California
Reviewed 24 June 2014

I made a short business trip to Hong Kong 2 weeks ago, and stayed at Island Shangri-la Hong Kong. After a long and tiring Trans Pacific flight, being warmly welcomed by the hotel's guest reception officer was a pleasant event. I was even upgraded to bay view room! The suite was superbly done, and the view simply breathtaking! Had a...

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Thank Abram293
Asia
Reviewed 24 June 2014

The irrepressible Travelling Gourmet travels to the "Fragrant Harbour" and experiences the Island Shangri-La... MANY hotels and resorts have impressed me on my gastronomic travels around the world...the island Shangri-La in Hong Kong is one of them. Hong Kong translates as "Fragrant Harbour" and has many Michelin Star restuarants like Petrus and Summer Palace in this hotel. I tried them...

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Thank ThetravellingG0urmet
Hong Kong, China
Reviewed 23 June 2014

The hotel is classy and staff is very warm and polite. We booked the room for anniversary, the hotel staff prepared surprise gifts to us and my wife felt very happy for the arrangement! Had a great stay in HK Island.

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Thank Wayne L
Cape Town Central, South Africa
Reviewed 16 June 2014

I have stayed at the Island Shangri-La a number of times and every time enjoy the incredible high level of service .A guest can be assured of a pleasant experience All the restaurants are top class.For great seafood the evening buffet is a must.

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2Thank 871edieh
Kuala Lumpur, Malaysia
Reviewed 13 June 2014

I stayed at the Island Shangri-la for 2 months and could not recommend a better hotel in Hong Kong. I also stayed at the Grand Hyatt for a month separately. Pros - Amazing staff - they remember your special preferences and really go out of their way to make your stay convenient e.g. they prepared cut mangoes and blueberries every...

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Thank Han N
Richmond, Virginia
Reviewed 9 June 2014

Overall excellent experience at ISL Hotel. I have stayed here several times before and continue to be amazed. Only downside is the wait time for elevators. Rooms are comfortable and clean. Gym is better than most. Horizon Club is a great escape every morning and evening for breakfast and then cocktails with friends. Restaurants are top notch, every meal is...

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Thank Dave D
Reviewed 9 June 2014

This was my first stay at the Island Shangri-La as I normally stay at the Conrad just opposite, which is my benchmark hotel for Hong Kong. Overall the Shangri-La is a lovely hotel with a nice ambience and good amenities. Service was particularly good - prompt, efficient and friendly. It is directly above the upmarket Pacific Place shopping mall, although...

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1Thank SixNineOne

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 

Additional Information about Island Shangri-La Hong Kong

Address: Supreme Court Road, Hong Kong, China
Region: China > Hong Kong
Price Range: €329 - €752 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Reservation Options:
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Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#8 Spa Hotel in Hong Kong
#11 Luxury Hotel in Hong Kong
#11 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Island Shangri-La Hong Kong staff and other travellers.
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Questions? Get answers from Island Shangri-La Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book prepaid rates for best value. View from HC harbour rooms - exquisite.”
 of 5 bubbles Anon, 31 Oct 2016 | Read review
“All locations appear fine, but the harbor view rooms have a distinct attraction.”
 of 5 bubbles Barratt, 25 Oct 2016 | Read review
“Choose a Harbour View room on a higher floor for best views”
  • View from the 54th Floor - Peak View
 of 5 bubbles njbaemg, 18 Oct 2016 | Read review
“Total Luxury and great views”
 of 5 bubbles peteranthonym, 7 Oct 2016 | Read review
“Ask for rooms at the top floors”
 of 5 bubbles Foodie0001, 25 Sep 2016 | Read review
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