We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Island Shangri-La Hong Kong

Save
Share
Traveller (1214)
Room & Suite (861)
Storyboard
Overview
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“pacific place”(164 reviews)
“horizon club”(129 reviews)
“lobster bar”(85 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
Additional information
Offers from Island Shangri-La Hong Kong
Special Offer: Book Direct and Save
Hotel deals
Offers from Island Shangri-La Hong Kong
Special Offer: Book Direct and Save
Hotel deals
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"containerClass":null,"containerAttributes":null,"scriptFlags":null}
Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$404.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hong Kong hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "c08b9f26654243448a4798aa684d9689", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":302130,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32456391],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":9,"year":2018},"checkout":{"day":3,"month":9,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":404,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"c08b9f26654243448a4798aa684d9689","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":464,"lowestMetaPrice":404,"additionalPartner":false,"highestMetaPriceDisplay":464,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":464,"lowestMetaPrice":404,"highestMetaPriceDisplay":464,"hotelName":"Island Shangri-La Hong Kong","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImMwOGI5ZjI2NjU0MjQzNDQ4YTQ3OThhYTY4NGQ5Njg5IiwiQUlLIjoiZjY3ODRiNzM5M2U1NGRjOTkwODZjMDIxYjUxM2E1YjgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "02/09/2018", "checkOut": "03/09/2018", "lowestPrice": "US$404", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32456391":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_responsive","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"containerClass":null,"containerAttributes":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"]},"containerClass":null,"containerAttributes":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_responsive","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"containerClass":null,"containerAttributes":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,263)
Filter reviews
1,762 results
Traveller rating
1,389
279
47
23
24
Traveller type
Time of year
LanguageEnglish
More languages
1,389
279
47
23
24
Show reviews that mention
All reviewspacific placehorizon clublobster barsummer palacepeak view roomadmiralty mtr stationpeak tramguest relationsharbour viewlobby loungeshopping mallrooms are spaciousjw marriottbusiness tripoutdoor poolbreakfast buffet islong flight
FilterEnglish
Updating list...
1 - 5 of 1,762 reviews
Reviewed 2 days ago via mobile

Eight of us stayed at the Island Shangri-La as a pre cruise stop over and were delighted with the service and facilities. Great Peak views overlooking HK and great location. Most impressed with welcome by Bernadette the Service Manager. Fantastic rooms, fresh Jasmin tea on...More

Thank Michael A
Response from IslandShangri-La, General Manager at Island Shangri-La Hong KongResponded 2 days ago

Dear Michael A, Thank you for your fantastic feedback. We are delighted to hear that you had an enjoyable stay and that our colleagues were able to make it special. It would be my pleasure to commend Bernadette for her exemplary service. We look forward...More

Hotel's Favourite
Reviewed 2 weeks ago via mobile

Stayed as part of a special celebration and wasn't disappointed. From the check-in to the balloons delivered to the room, all the staff were friendly, the hotel was spotless, even the day of the week appeared on the carpet in every lift. Its small touches...More

1  Thank NickS4
Response from IslandShangri-La, General Manager at Island Shangri-La Hong KongResponded 2 weeks ago

Dear NickS4, Thank you very much for your wonderful feedback. I am very pleased to hear that our team was able to deliver an exceptional experience for you and that has surpassed your expectations. It is a pleasure to have you stay with us and...More

Reviewed 1 week ago

My partner and I love this hotel. Especially the 'day of the week' mats in the lift that change each day! It was a birthday treat that started in the Summer Palace with delicious dim sum, attentive service and a complimentary birthday dumpling ( I...More

1  Thank Chrissy B
Response from IslandShangri-La, General Manager at Island Shangri-La Hong KongResponded 1 week ago

Dear Chrissy B, Thank you for sharing your feedback with us. I am very pleased to hear that we were able provide an exceptional stay for you and your partner and that we were able to make his birthday even more special. We look forward...More

Reviewed 1 week ago via mobile

You expect a certain level of service with shangri-la and island delivers all be it with a lack of personal touch. The horizon club was often over full and the bathrooms not as expansive as others however the view from the room was spectacular. I...More

Thank mellyau
Response from IslandShangri-La, General Manager at Island Shangri-La Hong KongResponded 1 week ago

Dear mellyau, Thank you for sharing your feedback. We are pleased to hear that you enjoyed our rooms and views of the harbour. I'm concerned though with your comment that our service lack personal touch. I would like to learn more of your experience so...More

Reviewed 2 weeks ago

I cannot compliment this hotel enough. Stayed here for 2 special occasions in November/December 2017. The staff were very friendly and professional. They made us feel welcome and special. I received a cake and balloons to the room on my birthday as a surprise. I...More

Thank Delsey2010
Response from IslandShangri-La, General Manager at Island Shangri-La Hong KongResponded 2 weeks ago

Dear Delsey2010, Thank you very much for your wonderful feedback. Offering a top-quality experience for every guest has always been our first priority, and I am happy to hear that we were able to delight you in different aspects during your stay and that we...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$329 - US$677 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#10 Spa Hotel in Hong Kong
#11 Business Hotel in Hong Kong
#14 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$329 - US$677 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#10 Spa Hotel in Hong Kong
#11 Business Hotel in Hong Kong
#14 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Photos
Traveller (1,214)
Room & Suite (861)
Dining (182)
Pool & Beach (69)
Amenities (37)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Tunc o
15 April 2018|
AnswerShow all 6 answers
Response from PandalovesBear | Reviewed this property |
If you don't mind paying extra and have time for the glorious harbour view, I would say go for it! It's awesome really.
0
Votes
Laura H
5 March 2018|
AnswerShow all 3 answers
Response from JensenWee | Reviewed this property |
for mine, they held about 20% more than my actual room rate.
0
Votes
sazsark
22 February 2018|
AnswerShow all 3 answers
Response from greeno1947 | Reviewed this property |
A Twin room means 2 beds rather than 1 King Size bed. Single beds are of good size.
2
Votes
Room Tips
"The city view rooms have great views"
Read review
"Enjoy the lovely restaurant."
Read review
"Club Horizon Level...."
Read review
"a high floor gives a good view"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing