We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Pacific Place, Supreme Court Road, Hong Kong China
E-mail hotel
6 people are viewing this hotel
Hotel direct offer!Exclusive Member Rate
Lock in the lowest price from these sites
Booking.com
US$252
View deal
PricelineUS$252
Expedia.comUS$252
Hotels.comUS$252
TravelocityUS$252
Trip.comUS$252
Destinia.comUS$312
View all 18 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (4427)
360
Panoramas (84)
Videos (2)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#58 of 802 hotels in Hong Kong
Location
Cleanliness
Service
Value
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. We are excited to share that in our continuous efforts to elevate the Island Shangri-La experience, we are currently carrying out some refurbishment work in the hotel. While every effort will be made to minimise any inconvenience to our guests, we do expect some noise disturbance from Mondays to Fridays between 9am and 9pm, Saturdays between 9am and 6pm and Sundays between 12 noon and 6pm. Horizon Club Lounge will be temporarily relocated to the Business Centre on Level 7 and open from 1pm to 6pm daily. What's more, we will carry out an enhancement project for the Health Club and Spa from January 2022. Our swimming pool will be closed from 2 January and our Health Club will be closed from 15 February 2022. For guests who would like to work out or have a massage during their stay, they can use our mini gym or the massage room on the guest floor.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Kids stay free
Babysitting
Paid public parking on-site
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Bathrobes
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand films
Show more
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Business
Languages Spoken
English, Chinese, Filipino, Japanese
Hotel links
Special Offer:Exclusive Member Rate

Location

Full view
100Great for walkers
Grade: 100 out of 100
136Restaurantswithin 0.5 km
28Attractionswithin 0.5 km
4175Reviews23Q+A100Room tips

Reviews
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 3,470
  • 511
  • 103
  • 48
  • 44
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Ms Tang wrote a review Yesterday
1 contribution
Special thanks toGuest Relations team of the hotel for the arrangement of my husband 's birthday. They send me the email beforehand to get more information about my husband's birthday. Also, thanks the staff Rachel TONG to arrange the upgrading of the room and late checkout. She also gave the gift to my daughter with good manner. The facilities of the new renovation room is very good, but there is a smell of thinner at the corridor. I and my family are very enjoy the time in this hotel. I will consider to have staycation in this hotel again when it completed the renovation
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Garychanpp wrote a review May 2022
3 contributions
+1
Hotel's Favourite
Bringing my wife and kids to celebrate Mother’s Day! I give full mark to island shangri-la… Room: - newly renovated, stylish and super comfy. - the view was spectacular! - one thing I must highlight, this hotel finally got rid of the water kettle!!!! They have a water tap in room, super convenient for family visit, especially if you travel with baby! Service: Simply the best! - special thanks to senior guest relation manager Nicole Tang and GiGi. To my surprise, it is really family friendly hotel… they interact with my kids and introduce them to the teddy bears, Chef Sam and Tony! My kids were so excited and took lots of photos with the Giant teddy bear at the lobby! And my little girl really loves the hotel since there are Chandelier everywhere! - Horizon Club: highlight of my stay! all the team members were so friendly… you will be address by your last name once you walk in! Special compliment to Hayden, Candy, Leo, Felix, Hailey, Ronsa, Joyce, Sita, Jane, Geoffrey, Ella Kristy….. Each one I encounter was very attentive and Professional. To share a bit more of why I said this, when I was pouring myself a glass white wine, Leo approach and insist to help, when he finds out the wine is not chill enough, he ask me to allow him to change a new bottle for me, when I say it’s ok, I don’t mind, he said “ I have one chilled bottle just at the back, it will take no time !” And so I did and it does matter in fact! Now that’s what I call professional! He also spend sometime to introduce the wine to me, he knows he’s product! although the club is quite packed during Mother’s Day, you won’t find yourself being left out. In fact, the club team handle it very well, kudos to the club management team! - wine selection is generous too! The only thing I suggest, change your wine glass! It’s way too small! One funny thing was, before I decided to book this hotel, my friends would alway recommend me to try others like Mandxxxxx Oriental, Rosewxxd and etcs …. But after this stay, I’m telling them back they are wrong, I’m very impressed overall and they should all go and experience it by themselves!
Read more
Date of stay: May 2022Trip type: Travelled with family
Room Tip: Horizon Club is a must
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Island Shangri-La Hong Kong, Owner at Island Shangri-La, Hong Kong
Responded 15 May 2022
Dear Garychanpp, Thank you very much for choosing the Island Shangri-La. Our aim is to create memories for our guests. To know that we were able to provide a comfortable base for your recent visit does make our day. The team will be most delighted to read of your acknowledgement in the service that they provided to you throughout your stay. I will certainly be sharing your feedback with them and no doubt they will take great pleasure in reading your comments. Thank you again for your review and we look forward to welcoming you back again. Yours, Conor Hadlington, Hotel Manager
Read more
Gracyip wrote a review 6 Aug
Sydney, Australia1 contribution
We had a chill time at the hotel! The newly renovated suite and room are really awesome. Places are clean, chic and comfy. I would also like to thanks all the hotel staff warm hospitality and they were sweet especially to the kids. Would definitely visit again!
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Matt T wrote a review 1 Aug
4 contributions
Was here to celebrate my girlfriend's birthday and I must say the room and the service was impeccable. We have been to more than a few luxury hotels here in Hong Kong and the hospitality here just stands out. Big shout out to the Guest Relations team (Hayden, Irene, Gigi, Sarah, Reshma, Hailey, Elvis) for making our stay so pleasant. Thank you and we'll be back soon.
Read more
Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Island Shangri-La Hong Kong, Owner at Island Shangri-La, Hong Kong
Responded 3 days ago
Dear MattT3238, Thank you very much for choosing the Island Shangri-La, Hong Kong for your girlfriend's birthday celebration. Our aim is to create memories for our guests. To know that we were able to provide a comfortable base for your recent visit does make our day. The team will be most delighted to read of your acknowledgement in the service that they provided to you throughout your stay. I will certainly be sharing your feedback with them and no doubt they will take great pleasure in reading your comments. Thank you again for your review and we look forward to welcoming you back again. Yours, Conor Hadlington, Hotel Manager
Read more
Ching Wah K wrote a review 1 Aug
Hong Kong, China3 contributions1 helpful vote
Haven't been in the hotel for 2 year and this time is celebrating my husband's birthday. All the staff, their demeanour make us feel very warm. We definitely love this place and sure will come back again.
Read more
Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Island Shangri-La Hong Kong, Owner at Island Shangri-La, Hong Kong
Responded 3 days ago
Dear chingwahk, Thank you very much for choosing the Island Shangri-La, Hong Kong for your beloved birthday celebration. Our aim is to create memories for our guests. To know that we were able to provide a comfortable base for your recent visit does make our day. The team will be most delighted to read of your acknowledgement in the service that they provided to you throughout your stay. I will certainly be sharing your feedback with them and no doubt they will take great pleasure in reading your comments. Thank you again for your review and we look forward to welcoming you back again. Yours, Conor Hadlington, Hotel Manager
Read more
Sam wrote a review 1 Aug
1 contribution
After having staycations in about 20 hotels, I can say that the experience at Shangri-La is definitely in the top 5 of the Hong Kong list. Although the swimming pool was closed for renovation, the renovated room bring the customer into amazing experience with fantastic landscape.
Read more
Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Island Shangri-La Hong Kong, Owner at Island Shangri-La, Hong Kong
Responded 3 days ago
Dear desmondip, Thank you very much for choosing the Island Shangri-La, Hong Kong recently. We are absolutely honored and humbled to be considered as “the top 5 of your Hong Kong stayctaion list”. Our aim is to create memories for our guests. To know that we were able to provide a comfortable base for your recent visit does make our day. The team will be most delighted to read of your acknowledgement in the service that they provided to you throughout your stay. I will certainly be sharing your feedback with them and no doubt they will take great pleasure in reading your comments. Thank you again for your review and we look forward to welcoming you back again. Yours, Conor Hadlington, Hotel Manager
Read more
Max Tang 🇭🇰🇮🇩🇨🇦 wrote a review Jul 2022
Toronto, Canada1 contribution1 helpful vote
+1
It is the second time I have stayed in Island Shangri-La, and I am so excited to be back for a visit again. As a hospitality student myself, Shangri-La has always been one of my favorite choices for a staycation or a weekend escape and the exceptional service approach. I have stayed in several Shangri-La properties worldwide, including some of my favorite ones, Toronto and Paris. However, I am delighted to state that I am genuinely amazed by what I experienced during my stay last weekend at Island Shangri-La. My friends and I booked a City view suite last Friday to celebrate my university graduation and birthday in advance. We stayed in the newly renovated Harbour view room around half a year ago. In comparison, we like the suite layout better. The new, modern, chic renovation of the room makes you feel even more comfortable staying in the hotel. Furthermore, the suite is exceptionally spacious, and the environment is tranquil and soundproofed. The suite was a fantastic value as it also comes with unique amenities that you won't be able to find in the other rooms. Our diamond membership tier included the complimentary use of the executive lounge access for breakfast, followed by afternoon tea and evening cocktails. Big thanks must go to Elvis, who is currently working at the hotel front desk. I could not travel to Switzerland and attend my graduation in person with all my schoolmates, and I was a bit upset about this during my stay in the hotel. However, Elvis and his team members were so kind and proactive. They noticed it was my big day, so they arranged a special photographing session for my "Graduation at Shangri-La." And they delivered the surprise to me along with a lovely message upon my departure. I did not expect this, and it was incredibly heartwarming. Moreover, it was nice meeting Joyce and Candy from the Horizon Club. Before our arrival, the ladies arranged everything for us, including the signature St Honore cake from Island Gourmet and the birthday lunch at Petrus. Also gave us fantastic service and care during our stay in the property. Thank you very much for your attention to detail and caring touch. I would recommend Island Shangri-La for anyone wishing to get away from the hustle and bustle of Hong Kong for a few days.
Read more
Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Island Shangri-La Hong Kong, Owner at Island Shangri-La, Hong Kong
Responded 3 days ago
Dear Max, Thank you very much for choosing the Island Shangri-La for your graduation celebration. Our aim is to create memories for our guests. When the full hotel experience creates a great long lasting impression for our guests, this is the best compliment a hotelier can receive! The team will be most delighted to read of your acknowledgement in the service that they provided to you throughout your stay. I will certainly be sharing your feedback with them and no doubt they will take great pleasure in reading your comments. Thank you again for your review and we look forward to welcoming you back again. Yours, Conor Hadlington, Hotel Manager
Read more
Desmond wrote a review Jul 2022
1 contribution
The staycation is excellent ! Staff in Hotel are nice and service is superb. Executive Lounge is nice and tidy , Food is good. Definitely will try again . Room was upgraded . Room is nice , clean and modern.
Read more
Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Island Shangri-La Hong Kong, Owner at Island Shangri-La, Hong Kong
Responded 3 days ago
Dear desmondip, Thank you very much for choosing the Island Shangri-La, Hong Kong recently. Our aim is to create memories for our guests. To know that we were able to provide a comfortable base for your recent visit does make our day. The team will be most delighted to read of your acknowledgement in the service that they provided to you throughout your stay. I will certainly be sharing your feedback with them and no doubt they will take great pleasure in reading your comments. Thank you again for your review and we look forward to welcoming you back again. Yours, Conor Hadlington, Hotel Manager
Read more
Chi Iglesias Li wrote a review Jul 2022
Hong Kong, China10 contributions5 helpful votes
My best friend’s parents were generous enough to gift me a night stay at the Island Shangri-la. I myself love the brand. In fact, I am a Jade member. We were not told that the pool was closed for renovation which is weird and really, impractical. It’s the summer season in HK and with all the opportunities to do a renovation with all the restrictions, they did it now. I think it would have been better if they informed us ahead of time so we can consider whether or not to book the room. Service this time around was really bad. We called the front desk to ask if there were rooms available with a bath tub since the pool was closed, we thought a bath tub can at least do its work. My friend’s dad is a Diamond member so we thought it would’ve been a nice gesture to move us to a room with a bath tub BUT we were told to pay 1,000 something extra to have a bath tub. We did not of course. We called in-room dining for some spoons and forks and had to wait for almost 30 minutes and a follow up call (where the receptionist asked who did we call the first time around) to get it. Same thing in the evening when we called in for some ice and bowls. The kits were incomplete, no comb. When we came back for our luggages in the evening, no one was at the concierge desk and the vallet were hesitant to help me get a cab. I mean, what is happening? The service was just not Shangri-la level. I was gonna give 1 star but they gave me a small birthday cake with a card so I made it two. We all are going through with the Pandemic and I understand that the hotel might be cost cutting but I mean, your rates are still the same and people have no problem paying for it because it comes with the brand, the experience. So if you can’t give the Shangri-la experience to your guest, why should we stay with you?
Read more
Date of stay: July 2022Trip type: Travelled with friends
Room Tip: If you are here for the pool, ask before booking your stay.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Sfwanderlust wrote a review Jul 2022
St. Gallen, Switzerland16 contributions45 helpful votes
Had a night stay for celebrating my partner's birthday and we truly appreciated the attentive, gracious and efficient service provided by the Guest Relations Team (special thanks to Ms Sarah Chung and Ms Irene Chan) and Cafe Too Team (very much impressed by Ms Candy Lam's outstanding service). Learned that the gym and swimming pool are closed for enhancement project a day prior our arrival. Look forward to the completion of hotel renovation so that we can return for another stay with full access of facilities. A bit disappointed for the dining experience at the Chinese, will try out another restaurant next time.
Read more
Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Go for the newly renovated room for sure
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Island Shangri-La Hong Kong, Owner at Island Shangri-La, Hong Kong
Responded 3 days ago
Dear siuuuuu, Thank you very much for choosing the Island Shangri-La, Hong Kong for your partner's birthday celebration. Our aim is to create memories for our guests. To know that we were able to provide a comfortable base for your recent visit does make our day. The team will be most delighted to read of your acknowledgement in the service that they provided to you throughout your stay. I will certainly be sharing your feedback with them and no doubt they will take great pleasure in reading your comments. Thank you again for your review and we look forward to welcoming you back again. Yours, Conor Hadlington, Hotel Manager
Read more
Previous
123456
PRICE RANGE
US$224 - US$308 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
island shangri la hotel, hotel island shangri la, shangri la hotel hong kong
LOCATION
ChinaHong KongHong Kong Island / Tai Fat Hau
NUMBER OF ROOMS
557
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Island Shangri-La, Hong Kong
Which popular attractions are close to Island Shangri-La, Hong Kong?
Nearby attractions include Edward Youde Aviary (0.4 km), Hong Kong Park (0.3 km), and Pacific Place (0.1 km).
What are some of the property amenities at Island Shangri-La, Hong Kong?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Island Shangri-La, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Island Shangri-La, Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Island Shangri-La, Hong Kong?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Island Shangri-La, Hong Kong?
Conveniently located restaurants include Salisterra, Petrus, and Lobster Bar and Grill.
Are there opportunities to exercise at Island Shangri-La, Hong Kong?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Island Shangri-La, Hong Kong have airport transportation?
Yes, Island Shangri-La, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Island Shangri-La, Hong Kong located near the city centre?
Yes, it is 0.9 km away from the centre of Hong Kong.
Are any cleaning services offered at Island Shangri-La, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Island Shangri-La, Hong Kong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.