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The Excelsior, Hong Kong

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Traveller (1003)
Room & Suite (724)
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Overview
  • Excellent36%
  • Very good47%
  • Average14%
  • Poor2%
  • Terrible1%
Travellers talk about
“dickens bar”(142 reviews)
“causeway bay”(475 reviews)
“world trade”(43 reviews)
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AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,745)
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Traveller rating
737
960
334
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737
960
334
59
26
Show reviews that mention
All reviewsdickens barcauseway bayworld trademandarin oriental groupegg tartsharbour viewrooftop barvictoria parkexcellent locationbit datedexecutive floortimes squarebusiness tripbusiness hotelshopping areatop floormtr station
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831 - 835 of 2,116 reviews
Reviewed 25 July 2015

I first stayed at the Excelsior about 40 years ago. Like an old friend, she has grown older and is showing her age. Still, I love her convenient location, her gorgeous harbour view and her high level of service.

Review collected in partnership with Easytobook.com
Thank Chester T
Reviewed 24 July 2015

The Excelsior Hotel is a great hotel. It is known for its service – not for its new rooms or fancy stuff… We have stayed in the excelsior several times before; 10 times to be exact. We are very happy with the friendliness of the...More

1  Thank noganshell
Reviewed 23 July 2015

The hotel is at Causeway Bay, right next to great shopping areas, restaurants, and crowds. Even then, it maintains an area of quiet and comfort. The staff is extremely friendly and helpful, from the guys who help you with the taxis (thank you, for letting...More

1  Thank just_me1250
Reviewed 23 July 2015

Overall the hotel staff were friendly and efficient. The lounge staff always recalls my return visit and greet me accordingly. The hotel's location is very convenient to get around - close to shopping areas and the MTR.

Review collected in partnership with this hotel
Thank LJKH2015
Reviewed 22 July 2015

Check in and check out at the hotel was efficiently. I booked a deluxe room and was given the room smaller on the 8th floor than a superior room. I have stayed at exclesior Hotel causeway bay many times for their location. I was very...More

Review collected in partnership with this hotel
1  Thank Goh P
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$184 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Spa Hotel in Hong Kong
#34 Family Hotel in Hong Kong
#52 Business Hotel in Hong Kong
#60 Romantic Hotel in Hong Kong
#75 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$184 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Spa Hotel in Hong Kong
#34 Family Hotel in Hong Kong
#52 Business Hotel in Hong Kong
#60 Romantic Hotel in Hong Kong
#75 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (1003)
Room & Suite (724)
Dining (176)
Pool & Beach (1)
Amenities (40)
Business Centre & Event Rooms (4)
Nearby
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of
Hong Kong Island. Filled with shops, malls and
restaurants, both areas are bustling with people –
tourists and locals alike. Causeway Bay has one of the
highest rents on the planet, and is a bit more
polished and modern than its Wan Chai counterpart.
Beneath the surface there is more than meets the eye –
find boutique stores in the above ground floors of
...More
Questions & Answers
Ask a question
ccliff5
18 April 2018|
AnswerShow all 6 answers
Response from ayp-1234 | Reviewed this property |
Usually the cruise boat is docked on the Kowloon side of Victoria harbour, so it would be better to stay in hotels on Kowloon side. Hong Kong transport is very convenient and easy to get around, so it is not a big problem to... More
0
Votes
DUDETTE33
4 January 2018|
AnswerShow all 4 answers
Response from Kev C | Reviewed this property |
The difference is the room size. Decor, fixtures and fittings are identical.
1
Vote
Room Tips
"Harbor view definitely"
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"Join the Friends of Mandarin Oriental to get a room upgrade."
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"Get a room on upper floors as building nearby are taller as well and you don't want to feel a bit..."
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"Harbour View, High floor ( > 14 )"
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