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    The Excelsior, Hong Kong

    281 Gloucester Road, Causeway Bay, Hong Kong, China
    Hotel website
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$294
    US$232
    SAVE US$62
    US$265
    US$258
    Traveller (852)
    Room & Suite (603)
    Dining (176)
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    Overview
    • Excellent35%
    • Very good47%
    • Average15%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “dickens bar” (132 reviews)
    “causeway bay” (461 reviews)
    “world trade” (41 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Housekeeping
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from The Excelsior, Hong Kong
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    Butterfly On Morrison
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    #79 of 721 hotels in Hong Kong
     
    The Park Lane Hong Kong, a Pullman Hotel
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    #40 of 721 hotels in Hong Kong
     
    Lanson Place Hotel
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    Causeway Bay Tianjin Hotel
    3 reviews
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,533)
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    1 - 5 of 1,951 reviews

    Reviewed 4 days ago

    Stayed here for 4 nights in an Executive King and couldn't have been more impressed: Location - Others have already mentioned - 2 mins from Causeway Bay MTR, and from A11 airport bus stops, along with Victoria Park. The view from the front of the...More

    1  Thank Mark H
    Response from PR_ManagerHKG, Manager at The Excelsior, Hong KongResponded 3 days ago

    Dear Mark H, We are thrilled to know that you had a wonderful experience with us! Thank you for taking your precious time to share here. I am happy to learn that our team has exceeded your expectation. Heartfelt thanks for your compliment and I...More

    Hotel's Favourite
    Reviewed 27 July 2017

    I am most impressed with staff that assisted me with check in (afternoon shift). He was genuinely sorry that he could not accommodate my request for a room for my elderly parents (ages 84 & 85) and an adjoining room for my sister and I....More

    Review collected in partnership with this hotel
    Thank joycenyang
    Response from PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong KongResponded 31 July 2017

    Dear joycenyang, Thank you for choosing The Excelsior, Hong Kong. We are glad to know that you enjoyed our service. We will pass your appreciation to our staff. Your recognition is huge to us. We will keep it up and make sure your next stay...More

    Reviewed 5 days ago via mobile

    The hotel is well situated at Causeway Bay. Taking the MTR near the hotel made moving around HK easier. Housekeeping needs improvement. When I asked to check the tub drainage, the lady was quite rude. Then the next day, they left a dirty wet face...More

    Thank momififi
    Response from PR_ManagerHKG, Manager at The Excelsior, Hong KongResponded 4 days ago

    Dear momififi, Thank you for writing us your feedback. It is great to learn that you like the location of our hotel as we have one of the best locations in Causeway Bay. Yet, we truly regret to learn that you were not satisfied with...More

    Reviewed 1 week ago

    It's ok, certainly safe and room fairly clean...though not as clean as a good hotel. It is in a nice enough location actually but really over priced and and the in-hotel restaurants are properly over-priced so eat nearby. The free wifi is completely rubbish but...More

    Thank hargs
    Response from PR_ManagerHKG, Manager at The Excelsior, Hong KongResponded 1 week ago

    Dear hargs, Thank you so much for your time to review your experience. I sincerely regret that we did fall short of your expectations on your recent visit. Your opinion is important to us and we will have these shortfalls addressed. Should you need any...More

    Reviewed 1 week ago

    Great location for a few days stay in the city - I have been back many times because it is so convenient for the Causeway Bay shops and MTR station. Walking distance to many restaurants which are good value and serve delicious food. The rooms...More

    Thank Voager21
    Response from PR_ManagerHKG, Manager at The Excelsior, Hong KongResponded 1 week ago

    Dear Voager21, It was great to have you with us and thank you so much for being a keen supporter of our hotel! We are glad to know that you enjoyed our newly upgraded rooms. Our hotel located in one of the most convenient locations...More

    Butterfly On Morrison
    1,424 reviews
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    Lanson Place Hotel
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    Causeway Bay Tianjin Hotel
    3 reviews
    #294 of 721 hotels in Hong Kong
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$204 - US$320 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Spa Hotel in Hong Kong
    • #42 Family Hotel in Hong Kong
    • #52 Business Hotel in Hong Kong
    • #60 Romantic Hotel in Hong Kong
    • #67 Luxury Hotel in Hong Kong
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Smoking rooms available
    • Number of rooms
    • 869
    • Reservation Options
    • TripAdvisor is proud to partner with Mandarin Oriental, Booking.com, Orbitz, Expedia, Hotels.com, Travelocity, Priceline, Ctrip TA, Cancelon, TripOnline SA, Agoda, Hotwire and HotelQuickly so you can book your The Excelsior, Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Hong Kong >
    • Wan Chai / Causeway Bay
    • Also Known As
    • The Excelsior, Hong Kong Hotel Hong Kong ,
    • Mandarin Oriental Hong Kong ,
    • Excelsior Hotel Hong Kong ,
    • Excelsior Hong Kong
    Add Photo Photos
    Traveller (852)
    Room & Suite (603)
    Dining (176)
    Pool & Beach (1)
    Hotel & Grounds (496)
    Bathroom (52)
    Business Centre & Event Rooms (4)
    Nearby
    Wan Chai / Causeway Bay
    Wan Chai and Causeway Bay are the retail centres of
    Hong Kong Island. Filled with shops, malls and
    restaurants, both areas are bustling with people –
    tourists and locals alike. Causeway Bay has one of the
    highest rents on the planet, and is a bit more
    polished and modern than its Wan Chai counterpart.
    Beneath the surface there is more than meets the eye –
    find boutique stores in the above ground floors of
    ...More
    Butterfly On Morrison
    1,424 reviews
    .72 km away
     
    Lanson Place Hotel
    1,425 reviews
    .47 km away
     
    Causeway Bay Tianjin Hotel
    3 reviews
    .09 km away
     
    The Park Lane Hong Kong, a Pullman Hotel
    1,374 reviews
    .25 km away
     
    Nearby Restaurants
    EXpresso at The Excelsior
    113 reviews
    .02 km away
    ToTT's and Roof Terrace at The Excelsior, Hong Kong
    302 reviews
    .03 km away
    Crystal Jade La Mian Xian Long Bao (World Trade Centre)
    98 reviews
    .07 km away
    Yee Tung Heen
    71 reviews
    .01 km away
    Nearby Attractions
    Causeway Bay
    923 reviews
    .38 km away
    Times Square
    692 reviews
    .45 km away
    Victoria Park
    365 reviews
    .53 km away
    Hong Kong Victoria Park Lunar New Year Fair (Flower Market)
    84 reviews
    .41 km away
    Ask a question
    Questions & Answers
    63Joan51
    1 August 2017|
    AnswerShow all 3 answers
    Response from Billy F | Reviewed this property |
    No, this hotel no swimming pool.
    1
    Vote
    sahilmahendru49
    16 March 2017|
    AnswerShow all 5 answers
    Response from Nicholas-Seth L | Reviewed this property |
    Yes there are.
    0
    Votes
    Han T
    22 January 2017|
    Answer
    Response from HusinWidjaja | Reviewed this property |
    I think all the rooms are already renovated by now. The hotel also provides a mobile device called "Handy" for free while we stayed there. We could make free local calls to landline, mobile and other Handy device. It could... More
    0
    Votes
    Room Tips
    "Executive Floor - 31st floor - Harbour view is amazing!"
    Read review
    "harbourview, executive floor"
    Read review
    "The premium rooms offered unblocked harbour view."
    Read review
    "the room is good, ask for the up levels."
    Read review
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