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Mandarin Oriental, Hong Kong

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5 Connaught Road Central, Hong Kong China
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Traveller (5582)
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Panoramas (77)
Room & Suite (1783)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 14/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 14/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 802 in Hong Kong
Location
Cleanliness
Service
Value
In the middle of the Central district, Mandarin Oriental, Hong Kong is ideally located for all major attractions. With a refined design reflecting our Oriental heritage, our rooms and suites are some of the most spacious in the city. Our nine restaurants and bars offer a range of cuisine and dining experiences. Escape the stresses of the city with our luxurious spa and leisure facilities. We can easily cater for all manner of meetings and events with our excellent staff and outstanding facilities. Whether you'd like to swim, work out or just relax, we can help you make the most of your leisure time.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Paid internet
Hot bath
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Wine / champagne
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Soundproof rooms
Bathrobes
Safe
Seating area
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand films
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Historic Hotel
Languages Spoken
English, French, Chinese, Japanese and 1 more
5298Reviews27Q+A100Room tips
Traveller rating
  • 4,602
  • 575
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  • 28
  • 13
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Popular mentions
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S C wrote a review Yesterday
1 contribution
Although my wife always comes to get food for us to enjoy at home during the pandemic restrictions, after few months, I revisited Cafe Causette for dinner. It was like a warm home visit that once again I could feel the familar friendly welcoming face at the reception and enjoyed a simple but delicous dinner with my beloved one. I would like to thank Ms. Vicky Chan for her warmly and sincerely greetings. I realzed that her attitude is nice and sincere to every guests there.
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Date of stay: May 2022Trip type: Travelled
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Gigi wrote a review 17 May
Hong Kong, China47 contributions7 helpful votes
+1
We choose to come back every time because MO made us feeling coming to our home. Marvelous harbour view. Take us away with bubble bath. We bathe three times. Ms. Vivien Law is very friendly has been so kind and nice to us. Club lounge is so chill. Excellent food. Fine dining experience. Hanna's team is amazing. Classy touch. Hanna's professional! We had dinner buffet with live oysters, fresh abalones and lobsters. So yum... Room is super clean. It's sanitised. Get the harbour view suite... Home feeling. A Plus! We plan on going back to celebrate our anniversary on June.
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Date of stay: May 2022Trip type: Travelled
Room Tip: Harbour view suite is an unique experience
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Carrie T wrote a review 17 May
18 contributions1 helpful vote
+1
This time, my boyfriend helped me celebrate my birthday. After the last housing experience, I was completely relieved. When it was time to check in, Tim, the front door colleague, greeted us very warmly and friendly, and Vivian, the colleague at the Frint desk, took us directly to the room to check in, and the whole process did not take 10 minutes. When I got to the room, I found a surprise. It turned out that they upgraded the suite for me, which is what I wanted to live in! They also helped me decorate the room and prepared a birthday cake. Vivian also carefully asked the details of our dinner so that we could arrange it. Of course, I have to mention that their food is of a very high standard. There is also a stove to help keep the food warm when it is delivered to the room, which is a very thoughtful arrangement! I hope to celebrate some special festivals every year and be able to come back to enjoy the services of Mandarin Hotel, and finally, thank Tim (Frint door) and Vivian (Front desk) again!
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Date of stay: April 2022Trip type: Travelled
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 2 days ago
Dear carrietB1546SL, Thank you very much for visiting Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated the dining experience and our service, recognized Tim and Vivian. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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888Alexander228 wrote a review 17 May
Hong Kong, China5 contributions1 helpful vote
Wish to share my recent staycation experience with Mandarin Oriental Hong Kong. I was greeted by warm and smiling staff the very moment I stepped into the Hotel’s lobby. It was very recently renovated in 2020 during low traveling period, a bold management strategic move that shall turn to be very potentially fruitful. I was quickly checked into the Statue Square view room that comes with a generous King bed and Veranda. The view is rich in content with a good mix of Victoria Harbour; Art and Cultural Center on far side, and the famous commercial buildings in the heart of Central District. This had also become an excellent spot to enjoy the in room breakfast and 3-courses dinner. Room specific I particularly like the amber light effect; Jim Thompson silk curtains; soft beddings; the whole screen curtain to provide complete privacy; and the deep enough bath tub. The very high standard of MO food and beverage is internationally known of which I don’t need to make further comments. Night lights of Central shined into the Veranda goes extremely well with a medium cooked beef, I must point out. I know my way round the hotel because I was previously a regular of the coffee shop and the buffet lounge. Should recommend the four seater sofa along the aisle at the Clipper Lounge, which is quite relaxing. I observed all levels of staff are professional and delivered the expected high service standard, and with warm. I have planned another staycation visit in a fortnight (assume my business schedule allows). Any traveler can easily check all the tick boxes for Mandarin Oriental, Central, Hong Kong.
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Date of stay: May 2022
Location
Service
Sleep Quality
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 2 days ago
Dear 888Alexander228, Thank you very much for visiting Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated the dining experience and our service. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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Tam wrote a review 16 May
2 contributions
To celebrate my daughter's birthday and 18 years wedding ceremony, we choose MO staycation package. The room is clean with big wheel and seaview. All the staff are very nice, they provided excellent and high standard services. Frontdesk, Housekeep, Room Services, Conceige. Restaurant...Especially Clipper Lounge, Sunny LEUNG is very considerate staff. He talk with us interactively like our friend. He gave us very warm feeling. Seafood at buffet corner are very fresh and delicious. Overall, MO is our 1st recommend staycation hotel.
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Date of stay: May 2022Trip type: Travelled
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 2 days ago
Dear fkltam, Thank you very much for visiting Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated the dining experience and our service, recognized Sunny. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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cheung2021 wrote a review 16 May
3 contributions
An unforgettable birthday staycation my boy could ever asked for. From the moment when reservation made, arrangements prior to check in and to arrival through departure, everyone we encountered was fabulous! Big kudos to Vicki Chan, Florence and Henson (I think - the gentleman who assisted us with check in). Thank you for the well known MO experience and I would wish to be back in the future.
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Date of stay: April 2022Trip type: Travelled
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 3 days ago
Dear cheung2021, Thank you very much for visiting Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated the dining experience and our service, recognized Vicki Chan, Florence and Henson. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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Leona wrote a review 16 May
2 contributions
Booked a dinner buffet at MO, as usual the oyster and snow crabs are are so above standard. Staff Dennis Chan offered very excellent service~ thank you for giving me such a nice birthday celebration. Will definitely come back in near future.
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Date of stay: May 2022Trip type: Travelled
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 3 days ago
Dear Leonachanyy001, Thank you very much for visiting Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated the dining experience and our service, recognized Dennis Chan. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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anita wrote a review 15 May
Hong Kong, China12 contributions2 helpful votes
My partner and I took a staycation at Mandarin Oriental after we finished a few big projects. It was a perfect pamper with the harbour view suite, the very soothing spa and rose petal bubble bath, the heavenly bed, the welcome refreshments and all the thoughtful arrangements by the hotel. We couldn’t thank Vivien enough for the hospitality and we sent her flowers as a compliment after that.
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Date of stay: May 2022Trip type: Travelled
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 3 days ago
Dear anitalabelle, Thank you very much for visiting Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated the dining experience and our service, recognized Vivien. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Read more
Traveler609257 wrote a review 14 May
1 contribution
Good service but lacking the warmth I would expect from one of the top rated hotels in Hong Kong. Excellent view from the harbour room we stayed. Too bad they temporarily discontinued the check in and check out service in the Mandarin Club. Calling to dining service is very responsive.
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Date of stay: May 2022Trip type: Travelled
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 3 days ago
Dear Traveler609257, Thank you very much for visiting Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We have duly noted your feedback after your recent stay. Please be assured that all your comments highlighted have been shared and reviewed by the relevant department heads as we constantly look for ways to better fulfil our guests’ expectations. Other than that, I am glad that you had an enjoyable stay with us and greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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travel life wrote a review 14 May
18 contributions7 helpful votes
+1
birthday trip 生日之旅 服務態度讓我們有賓至如歸的感覺。而且酒店設施比較新,員工服務很用心,服務周到。這海景絕對贊不絕口。我們對您的即時跟進非常滿意,非常感謝整個預訂部門,不過餐廳原本叫左cheese cake加蠟燭,但沒有了,欠了這地方 You are very satisfied with the service quality of your hotel. From the moment you step in, you can feel your care. This is the second time to arrange our birthday accommodation experience in May. Vivian yung has improved our stay for us and extended our stay. I feel that the service quality is good. The staff introduced the same guide, and the service attitude made us feel at home. Moreover, the hotel facilities are relatively new, the staff service is diligent, and the service is considerate. This sea view absolutely praises the beauty. We are very satisfied with your immediate follow-up, thank you so much for the entire reservation department
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Date of stay: May 2022Trip type: Travelled
2 Helpful votes
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Response from Mandarin Oriental Hong Kong, Other at Mandarin Oriental, Hong Kong
Responded 3 days ago
Dear HAPPILY803, Thank you very much for visiting Mandarin Oriental, Hong Kong and for taking the time to share your generous compliments on TripAdvisor. We are thrilled to read that you had an enjoyable experience with us, appreciated the dining experience and our service. We greatly appreciate your kind patronage. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the not too distant future. Best regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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PRICE RANGE
US$287 - US$458 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, hong kong hotel hong kong, mandarin hong kong, hong kong mandarin oriental
LOCATION
ChinaHong KongCentral District / Hong Kong Island / Central
NUMBER OF ROOMS
499
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Frequently Asked Questions about Mandarin Oriental, Hong Kong
Which popular attractions are close to Mandarin Oriental, Hong Kong?
Nearby attractions include Bee's Diamonds (0.3 km), Hong Kong Pub Crawl (0.4 km), and Central (0.3 km).
What are some of the property amenities at Mandarin Oriental, Hong Kong?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Mandarin Oriental, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mandarin Oriental, Hong Kong?
Yes, valet parking is available to guests.
What are some restaurants close to Mandarin Oriental, Hong Kong?
Conveniently located restaurants include Mandarin Grill + Bar at Mandarin Oriental, Hong Kong, SOMM - The Landmark Mandarin Oriental, and Man Wah.
Are there opportunities to exercise at Mandarin Oriental, Hong Kong?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Mandarin Oriental, Hong Kong have airport transportation?
Yes, Mandarin Oriental, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mandarin Oriental, Hong Kong located near the city centre?
Yes, it is 0.2 km away from the centre of Hong Kong.
Are any cleaning services offered at Mandarin Oriental, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Hong Kong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.