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Prince (Marco Polo Hotels)

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#36 of 712 Hotels in Hong Kong
Certificate of Excellence
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Prince (Marco Polo Hotels)
Prince (Marco Polo Hotels)
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1,018 Reviews from our TripAdvisor Community

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Showing 660: English reviews
Seoul, South Korea
Reviewed 17 January 2016

The conceirgy was kind, the reception was also fast and kind, the room was clean, the bed was comfortable and clean. Next morning, the breakfast was quite good.The staff was well trained and kind. Can not complain.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank jinhongk2016
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear jinhongk2016 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We strongly believe that our associates are our...

Sydney, Australia
Reviewed 17 January 2016

Stayed at Marco Polo Prince.Amazing hotel.The foyer smelt beautiful.Staff friendly and helpful Rooms spotless and quiet.Loved it and so close to Nathan Rd.Had room service both nights and meals were delicious.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank sheenaghf2016
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear sheenaghf2016 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points and we are glad that you like the hotel. We are delighted that we had the...

Singapore
Reviewed 16 January 2016

Stayed there many times but they just can't remember my request..even when I request at booking. Can't imagine I have to call to request my daily newspaper & fruit plate when I'm listed in their membership. And the excuse they didn't give me the papers and fruit was I change room at check-in. This only shows the hotel has a...

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank emmy_chim
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear emmy_chim Thank you very much for taking your time to review us on TripAdvisor. We regret to learn about your disappointment. Please rest assured that your comments have been shared with the team for immediate improvement. We have input your request for daily newspaper and fruit in the profile for future stay arrangement. In the meantime, we will continue...

Cabanatuan City, Philippines
Reviewed 14 January 2016

Stayed at the Prince with the family (two seniors) and my sibling. Overall, our experience at The Prince was what you would expect from Marco Polo Hotels. Excellent staff, well-furnished Business Center (as I had to get some work squeezed in while on holiday), comfortable and spacious rooms, as always, and the free Handy smartphone helped us a lot while...

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Helpful?
Thank EDE37988
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear EDE37988 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us and are thrilled to learn that your stay with us reflect in this 5 star review. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points...

Reviewed 9 January 2016 via mobile

We stayed there for three nights. Room was clean and tidy. Breakfast was delicious with variety of dishes estimated at 228HKD but you can buy breakfast at gateway mall much cheaper. The hotel also provided us handy smartphone with free wifi hotspot and calls to our home country. Also, the hotel gave us complimentary 2 mineral bottles per night. I...

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Helpful?
Thank Tashjaz
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Tashjaz Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us and appreciate you sharing your positive comment about our handy phone facility. It will certainly serve as an encouragement for us to continue improving our services. We are thrilled that our guests care...

Reviewed 9 January 2016

Stay 7 nights for business trip, so didn't get too much time for enjoying some shopping in Harbour City Mall. Location here is unbeatable, located in the shopping mall itself, and also in great area for many other choices for food and close to MTR. Handy wifi device provided to the guest is very convenient and trendy, this shows the...

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Helpful?
Thank wjStellaChen
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear StellaChen Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points. We are glad that you like the hotel. Thank you for your compliments about the service...

Singapore, Singapore
Reviewed 6 January 2016

The hotel is highly recommended for either a business trip or a holiday. Rooms are clean and comfortable. The hotel's location is great - close to the MTR station, many shops and food outlets. Very helpful and friendly staff.

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Helpful?
Thank CarolineYeo
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear CarolineYeo Dear Valued Guest Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points and we are glad that you like the hotel. We strongly believe that...

Jakarta, Indonesia
Reviewed 4 January 2016

Spacious room unlike typicall Hongkong Hotels. Children have space to play in the room. Spacious double full beds unlike other hotels who provide only double twin beds. The only thing missing is there is no bath tub in the bathroom but the bathroom is quite roomy. Connected to the ocean terminal, direct access from the hotel's third floor. A walk...

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank karinabun
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear karinabun Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us and are thrilled to learn that your stay with us reflect in this 5 star review. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points...

Reviewed 3 January 2016 via mobile

We had a short break last October 2015 and we booked this hotel for our stay in Hong Kong, the rooms are huge, clean and comfortable, breakfast was at the @dd and it was not bad. Location wise, this hotel got it all, it is at the other end of harbour city in tsim tsa tsui, get off at the...

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Helpful?
Thank Erick T
Christoph H, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Erick T Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us and are thrilled to learn that your stay with us reflect in this 5 star review. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing...

Cheadle, United Kingdom
Reviewed 31 December 2015

I stayed at the Prince in November on business for 3 nights during my first trip to HK. The location is excellent, being close to the harbour and the many many shops in that area as well as being easy to reach from the airport and Hong Kong Island. Check in was well expedited after a long haul flight from...

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Helpful?
Thank Gazsim34
Christoph H, 經理 at Prince (Marco Polo Hotels), responded to this review

Dear Gazsim34 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points. We are glad that you like the hotel. Thank you for your compliments about the food...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
add@Prince
add@Prince
Cuisines: Chinese, International, Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Amongst Hong Kong's top business hotels, Prince is in the heart of Tsim Sha Tsui in Kowloon. The hotel is on the doorsteps of the China Ferry Terminal and Harbour City - Hong Kong's largest shopping complex of more than 450 shops featuring the world's leading brands. Comfortable and spacious, the 395 guestrooms and suites come with a comprehensive range of business services and facilities. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, international calls (5 designated countries including China, Philippines, Japan, United States, and United Kingdom) and Wi-Fi hotspot. ... more   less 

Additional Information about Prince (Marco Polo Hotels)

Address: No.23 Canton Road, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: €190 - €322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prince (Marco Polo Hotels) 4*
Number of rooms: 394
Reservation Options:
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Also Known As:
Prince Hong Kong Hotel Hong Kong
Prince Hotel Hong Kong
Hong Kong Prince Hotel
Hotel Style:
#28 Family Hotel in Hong Kong
#33 Business Hotel in Hong Kong
#35 Luxury Hotel in Hong Kong
#67 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Prince (Marco Polo Hotels) staff and other travellers.
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Questions? Get answers from Prince (Marco Polo Hotels) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always room for improvement. Room is always clean. ”
 of 5 bubbles elizabethlZ6041RG, 2 Feb 2017 | Read review
“may be chair that you can rest your feet on or a sofa. ”
 of 5 bubbles hellokittycou, 11 Jan 2017 | Read review
“The beds are a bit stiff.”
 of 5 bubbles orvenb, 9 Jan 2017 | Read review
“If you can afford, stay at floor 16 or 17”
 of 5 bubbles AustrianinAsia, 19 Nov 2016 | Read review
“floor as club room”
 of 5 bubbles AekleyB, 7 Nov 2016 | Read review
5 of 5