We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Prince (Marco Polo Hotels)

Show Prices
#37 of 712 Hotels in Hong Kong
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Prince (Marco Polo Hotels)
Prince (Marco Polo Hotels)
Panoramas (8)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,054 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Prince (Marco Polo Hotels)
See the most recent reviews
Showing 687: English reviews
Reviewed 3 weeks ago via mobile

This is always our choice of hotel whenever our family is in Hong Kong. We just love this place. If they are fully booked, then we will stay at the other Marco Polo hotel's in the area, never at another brand hotel. The location is actually the main reason why we liked staying here. It is walking distance to a...

 Report
Helpful?
Thank Czaree D
Dalip S, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Czaree D Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points and we are glad that you like the hotel. We are thrilled that our guests...

Manila
Reviewed 3 weeks ago

- terrible location - difficulty of access for person with disabilities - poor heating system - far airport bus drop-off point on positive side, polite staffs and near macau ferry terminal. overall, i DO NOT recommend this hotel

Review collected in partnership with Marco Polo Hotels
 Report
Helpful?
Thank lermam2017
Dalip S, Manager at Prince (Marco Polo Hotels), responded to this review

Dear lermam2017 Thank you very much for taking your time to review us on TripAdvisor. We sincerely apologize if your experience with us fell short of your expectations. There is a disabled lift in hotel lobby and our staff would be pleased to offer assistance. Please rest assured that your comments have been taken note for improvement. We thank you...

Reviewed 3 weeks ago

When in Hong Kong, all pinoys stay on the Tsim She Tsui at (where else?) The Marco Polo Prince. The suites are good if you're traveling with kids, it's so close to Ocean Terminal and right outside you can stroll along Haiphong road. I love how it's located so central to the metro station and all the shops.

 Report
Helpful?
Thank Kim E
Dalip S, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Kim E Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points and we are glad that you like the hotel. We are delighted that we had...

Bacolod, Philippines
Reviewed 3 weeks ago

Nice of them to send a birthday cake for my wife on her birthday. The internet wi-fi connection in the room was not that strong so that I have to go near the door to use my device. Also it would be nice if they have T.V. speakers in the bathroom as most modern hotels have.

Review collected in partnership with Marco Polo Hotels
 Report
Helpful?
Thank johnjosephl2017
Dalip S, Manager at Prince (Marco Polo Hotels), responded to this review

Dear johnjosephl2017 Thank you very much for taking your time to review us on TripAdvisor. We are thrilled that our guests care to recognize us for a job well done. It will sure give us the greatest pleasure to share your comments with the team. With regard to your comments about wifi connection and the installation of TV speakers in...

Falkoping, Sweden
Reviewed 3 weeks ago

As the hotel now are shutting down all social areas for people to meet I feel Money is more important than Customers Comfort! Everything else in the hotel is very good and the staff is making what they can so that everyone shall be happy.

Review collected in partnership with Marco Polo Hotels
 Report
Helpful?
Thank Sefan-Sweden
Dalip S, Manager at Prince (Marco Polo Hotels), responded to this review

Dear Sefan-Sweden Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed our staff service. We will be more than happy to share your kind comments with the team as we are sure they will be most appreciative of your compliments. We sincerely apologize for the inconvenience you encountered...

Madera, California
Reviewed 3 weeks ago

Everything from location, amenities, to location is great for the businessman or tourist. No opulence but a quality hotel that has what is needed for a tourist to have easy access (ferry terminal), shopping, and transportation to the new airport easily available. This is my second stay and it will be my third and forth for those reasons. Great in...

Review collected in partnership with Marco Polo Hotels
 Report
Helpful?
Thank judymS5270SM
Dalip S, Manager at Prince (Marco Polo Hotels), responded to this review

Dear judymS5270SM Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Prince Hotel is indeed very well located for many of Hong Kong’s finest shops and sightseeing points and we are glad that you like the hotel. We are delighted that we had the...

Makati, Philippines
Reviewed 3 weeks ago

From check in to check out it was absolutely awesome. Victor, Ken, Alpha, Wendy, Joanne, Ali and others - I remember the people from the front desk, the concierge and taxi bay because their level of customer service is unforgettable! Even when we had already checked out and found ourselves in need of some assistance later that night, they still...

Review collected in partnership with Marco Polo Hotels
 Report
Helpful?
1Thank davc960
Dalip S, Manager at Prince (Marco Polo Hotels), responded to this review

Dear davc960 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us and are thrilled that our guests care to recognize us for a job well done. It will sure give us the greatest pleasure to share your comments with our Front Office associates as...

Manila, Philippines
Reviewed 4 weeks ago

The concierge desk was wonderful. Their recommendations were excellent. They will make all the reservations for you in advance. Please look for Mr. Lok Lung or Wade. Makes all the difference since our Mandarin speaking skills were quite poor.

 Report
Helpful?
Thank BSanM
Dalip S, Manager at Prince (Marco Polo Hotels), responded to this review

Dear BSanM Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us and are thrilled that our guests care to recognize us for a job well done. It will sure give us the greatest pleasure to share your comments with our Concierge team in particular...

Bonita, California
Reviewed 4 weeks ago

The Marco Polo Hotel was an outstanding choice prior to leaving on a cruise. My husband and I only stayed for one night. We wished we had at least two nights. The hotel was beautiful and very close to nearby attractions. We arrived very late due to a missed flight and were upgraded to a Concierge Room which included a...

 Report
Helpful?
Thank jeanf541
Dalip S, Manager at Prince (Marco Polo Hotels), responded to this review

Dear jeanf541 Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us and are thrilled that our guests care to recognize us for a job well done. It will sure give us the greatest pleasure to share your comments with our associates as we are...

syosset
Reviewed 4 weeks ago

Stayed one night in October. The location is probably one of the nosiest streets in HK. I asked to change rooms because my room faced Canton Road and the staff accommodated. The rooms are dark and a bit small for the price. What I dont understand is the terrible system of getting your luggage in the hotel and getting registering...

 Report
Helpful?
Thank LIerSyosset
Dalip S, Manager at Prince (Marco Polo Hotels), responded to this review

Dear LIerSyosset Thank you very much for taking your time to review us on TripAdvisor. We sincerely apologize for falling short of your expectations in particular luggage service. Rest assured that we have addressed your comments with the team for improvement. Meanwhile, we will continue to place utmost priority on training and developing our associates to ensure that they are...

415 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (153)
Viewed
Hotel & Grounds (9)
Viewed
Bathroom (14)
Viewed
Room/Suite (44)
Viewed
Dining (4)
Viewed
View from Room (5)
Viewed
Pool/Beach Area (1)
Viewed
Other (76)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (250)
Viewed
Amenities (34)
Viewed
Continental Club Suite (54)
Viewed
Deluxe Room (41)
Viewed
Dining (28)
Viewed
Superior Suite (58)
Viewed
The Hotel (35)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Hotel & Grounds (3)
Viewed
Dining (2)
Viewed
Room/Suite (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hong Kong hotels
Tsim Sha Tsui
Gateway Hotel Hong Kong
Gateway Hotel Hong Kong
#33 of 712 in Hong Kong
1,117 reviews
Tsim Sha Tsui
Marco Polo Hongkong Hotel
Marco Polo Hongkong Hotel
#71 of 712 in Hong Kong
2,554 reviews
Tsim Sha Tsui
The Royal Pacific Hotel & Towers
Show Prices
Show Prices
Show Prices
Tsim Sha Tsui
The Langham, Hong Kong
The Langham, Hong Kong
#12 of 712 in Hong Kong
3,349 reviews
Tsim Sha Tsui
Hyatt Regency Hong Kong, Tsim Sha Tsui
Tsim Sha Tsui
The Salisbury-YMCA of Hong Kong
Show Prices
Show Prices
Show Prices

Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
Food & drink at the hotel
add@Prince
add@Prince
Cuisines: Chinese, International, Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Amongst Hong Kong's top business hotels, Prince is in the heart of Tsim Sha Tsui in Kowloon. The hotel is on the doorsteps of the China Ferry Terminal and Harbour City - Hong Kong's largest shopping complex of more than 450 shops featuring the world's leading brands. Comfortable and spacious, the 395 guestrooms and suites come with a comprehensive range of business services and facilities. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, international calls (5 designated countries including China, Philippines, Japan, United States, and United Kingdom) and Wi-Fi hotspot. ... more   less 

Additional Information about Prince (Marco Polo Hotels)

Address: No.23 Canton Road, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: €169 - €320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prince (Marco Polo Hotels) 4*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Ctrip TA, Travelocity, Agoda, Cheap Tickets and Hotel.de so you can book your Prince (Marco Polo Hotels) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Prince Hong Kong Hotel Hong Kong
Prince Hotel Hong Kong
Hong Kong Prince Hotel
Hotel Style:
#28 Family Hotel in Hong Kong
#33 Business Hotel in Hong Kong
#36 Luxury Hotel in Hong Kong
#67 Romantic Hotel in Hong Kong
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Prince (Marco Polo Hotels) staff and other travellers.
11 questions
Ask a question
Singapore
24 days ago
Manila, Philippines

See all questions (11)

Questions? Get answers from Prince (Marco Polo Hotels) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best pillows I've ever slept on”
 of 5 bubbles T6263TXandrewc, 22 Mar 2017 | Read review
“Great location, squeaky clean and excellent staff!”
 of 5 bubbles ngs858, 14 Mar 2017 | Read review
“quieter on the dock side of the building but most rooms double glazed.”
 of 5 bubbles lextalion, 13 Mar 2017 | Read review
“Wifi is really bad”
 of 5 bubbles KatG150, 9 Mar 2017 | Read review
“Just ask for a higher floor and don't waist your money on an upgrade. Most rooms are very similar.”
 of 5 bubbles artzik, 9 Mar 2017 | Read review
5 of 5