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Marco Polo Hongkong Hotel

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#71 of 712 Hotels in Hong Kong
Certificate of Excellence
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Marco Polo Hongkong Hotel
Marco Polo Hongkong Hotel
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2,558 Reviews from our TripAdvisor Community

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Showing 1,856: English reviews
Nottingham, United Kingdom
Reviewed 25 June 2015

room was on the 6th floor and did have a view across the harbour restaurant for breakfast was great with international buffett every day the hotel is in the midst of a major shopping mall with every designer shop clsoe to hand easy access to the star ferry to HK island too

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Helpful?
Thank Tony K
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Tony K, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to...

Reviewed 25 June 2015

I love the service and the friendly staff. Although with the baby stroller, not all bellhops were available/present. Love the coffee Dolce! My family and I will be going back to the hotel. All three kids love it and HK experience will be unforgettable. Thank you for making our 4N/5D stay worth it! Oh and I love the cellphone idea...

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Helpful?
1Thank Mackey M
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Mackey M, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to...

Melbourne, Australia
Reviewed 25 June 2015 via mobile

The hotel furniture looks old. Lobby is about 8 steps down n no ramp for pram. After checking in we have to get up 5 steps of stairs to the elevator to go to our room. No ramp again. So it's very inconvenient for ppl with pram like us. Swimming pool is 1.5- 2.7m deep. So my 2yeard old cannot...

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Helpful?
1Thank Fanartzis
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Fanartzis, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your experience with us fell short of your expectations. We have made detailed notes of your many useful recommendations and will consider them when future refurbishment takes place. Your comments and...

Marseille, France
Reviewed 24 June 2015

Nice hotel with a nice view to the bay. However I got a view on the poll! Room are spacious, but I think you get the same service in Hong Kong for the same level hotel! Very nice area to stay, all the famous brand are in the area: Dior, Chanel, etc... But I really prefer to go on Nathan...

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Helpful?
Thank SandrineofMarseille
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear SandrineofMarseille, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Taguig City, Philippines
Reviewed 24 June 2015

This hotel is not for family stay.. The beds and the room are too small. I don't know why are there so many "positive" comments but the rooms are just typical hotel rooms of a 3 to 4 stars. Wifi is not free when we are here.. we have to pay... The rooms are just expensive. Even the bathroom are...

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Helpful?
1Thank Gerald T
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Gerald T, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. We sincerely apologize for not being able to assign you to a room that was more to...

Tours
Reviewed 23 June 2015

Next to everything, you will enjoy to shop or to move everywhere. Continental flour propose is a great experience of services. You can drink and eat when ever you want . And the lounge offer you an nice place stay. Brice

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank brice653
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear brice653, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Taipei, Taiwan
Reviewed 22 June 2015

Always stay at this hotel when i visit HK, friendly staff and super convenient location to the mall. A mobile phone to take out of the room for free local calls and internet access during your stay. which is very useful! highly recommended!

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Helpful?
Thank Qmeikiki
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Qmeikiki, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Sydney, Australia
Reviewed 22 June 2015

I have been staying in this hotel for about a decade. I am from HK but moved to Sydney for a long time. When I come back to HK I always stay in this hotel as I understand being loyal to any business is the way to keep a long term business. This hotel gives me the warm feeling and...

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank jwong2015
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear jwong2015, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Kuala Lumpur, Malaysia
Reviewed 22 June 2015

everything was wonderful during my stay there. the receptionist was very helpful & friendly. the hotel provided a hand phone for the in-house guest. very practical & convenience! the bed was super comfy! loving the pillow.. nearby shopping places and ferry to central HK. train station in walking distance.. my 3rd time with Marco Polo hotel HK and surely will...

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Helpful?
Thank shelynazhan
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear shelynazhan, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Singapore
Reviewed 21 June 2015

Stayed here for a conference. Excellent location, especially for shopping. Rooms themselves were large and immaculate. A nice perk was that they have a smartphone in the room that has wifi and can be used for local calls. It was also my birthday while I was there, and the staff were lovely - I got back to room and there...

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Helpful?
1Thank Kylie R
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear juicyblue, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Cucina, Marco Polo Hongkong Hotel
Cucina, Marco Polo Hongkong Hotel
Cuisines: Italian, European
Cafe Marco
Cafe Marco
Cuisines: Cafe, International, Asian
Nishimura Restaurant
Nishimura Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking the spectacular Victoria Harbour, the Marco Polo Hongkong Hotel is located along Canton Road in Tsim Sha Tsui, at the heart of the city's busiest commercial, shopping and business hub. The Star Ferry and Hong Kong's cruise terminal are at your footstep, while shopping is right next door with the hotel forming part of Harbour City - Hong Kong's largest shopping complex. Guests enjoy easy access to the area's major tourist attractions like Kowloon Park, Hong Kong Museum of Art, Hong Kong Space Museum and Hong Kong Cultural Centre. After an exciting day of sightseeing or business meetings, settle into one of the Marco Polo Hongkong Hotel's 665 guestrooms and suites while staying connected via the complimentary Wi-Fi internet service, which is now fully up and running throughout the hotel, or catch up with the latest blockbuster from the wide selection of movies while enjoying the hotel's In-room Dining service. For guests preferring the exclusive comfort and personalised service of The Continental Club, our designated guest floors come with unparalleled benefits that have become hallmarks of the Marco Polo hospitality. In a city known as the 'Culinary Capital of Asia', the Marco Polo Hongkong Hotel features three of Hong Kong's most renowned restaurants and bars, to include Cucina which features Italian open kitchen, all-day international cuisine at Cafe Marco, and the Rum Bar at Lobby Lounge - conferred the Guinness World Record for "Bar with the World's Largest Selection of Commercially Available Rums." Whether you are looking to plan your dream wedding or the perfect corporate meeting, our 14 state-of-the-art function rooms will meet your every need. The built-in audio-visual facilities of the function rooms on sixth level provide the ideal setting for small- to medium-sized events. The Centenary Ballroom at lobby level is the perfect balance between elegance and intelligent architecture, where clients can transfer even the biggest display materials easily due to the ballroom's unique lobby level access. Stay connected with family, friends, and workplace from our Connect Lounge. Take a dip in our pool to unwind after a long day out, or do a quick workout at the gym. Better still, indulge in some retail therapy at the adjacent Harbour City shopping mall which is the ultimate destination for shopping, dining and entertainment with over 450 shops that feature the world's leading brands. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Staying at the Marco Polo Hongkong Hotel gives you the perfect blend of warm Asian hospitality and a central location with its convenient access to Kowloon and Hong Kong. Hotel note: In our effort to continually provide a top quality environment for our guests at Marco Polo Hongkong Hotel, a hotel exterior upgrading programme will be carried out in phases, from Mondays to Saturdays between 9am and 6pm, with expected completion in the second quarter of 2017. ... more   less 

Additional Information about Marco Polo Hongkong Hotel

Address: No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: €181 - €414 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marco Polo Hongkong Hotel 4.5*
Number of rooms: 665
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Also Known As:
Hotel Marco Polo Hongkong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong Hong Kong
Hong Kong Marco Polo Hotel
Hotel Style:
#22 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#65 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Marco Polo Hongkong Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“you have to make sure that u come after hotel renovate finish!!”
 of 5 bubbles ChaMotM, 24 Mar 2017 | Read review
“No view but there was construction work being carried out. Minor issue only”
 of 5 bubbles X3653ZImargareth, 22 Mar 2017 | Read review
“Hotel is currently undergoing renovations and is noisy week days fro 9:00am. Pool is also currently unavailable. Leave plenty of time for check-in, as my experience was queueing time was greater than 1 hour.”
 of 5 bubbles H8518SMwilliamd, 21 Mar 2017 | Read review
“The bed has a very firm mattress. Some people might find it not as comfortable as I did.”
 of 5 bubbles leonsigmonm, 20 Mar 2017 | Read review
“Get a deluxe harbour view if possible. ”
 of 5 bubbles simonjonathan, 17 Mar 2017 | Read review
5 of 5