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JW Marriott Hotel Hong Kong

Pacific Place, 88 Queensway, Hong Kong, China
Name/address in local language
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Hong Kong Park
    0.4 km
  • 5 star hotel
  • Free Wifi
Reviewed 3 days ago
Great hotel, Great Staff, Great location
This is my second review for this hotel - I wrote one 5+ years... more
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1,952 Reviews from our TripAdvisor Community

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Showing 1,644: English reviews
aikoaikoallday
Reviewed 3 days ago NEW

This is my second review for this hotel - I wrote one 5+ years ago. The hotel remains superb. Location is great: Located at the end of the Pacific Place Mall (direct access to the mall), and a short walk thru the mall and you can exit one block from the Bank of China building. The staff is great: Front...

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Helpful?
Thank aikoaikoallday
Singapore, Singapore
Reviewed 4 days ago NEWvia mobile

They serve a buffet for afternoon tea. The ala carte cake menu was super limited, they only had new york cheese cake. Tried the iced lychee mint tea with the cake, the cheese cake was good. The tea had lots of mint leaves but had no taste of mint. Not a very inspiring tea lounge. Most tea lounges in Hong...

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2Thank savvy8200
Reviewed 6 days ago NEW

I just left the JW Marriott and it was excellent. I have stayed here several times in the past. It's well located with lower ground access to Pacific Place and Admiralty MTR station. The staff in the executive lounge was outstanding. I had access due to my Platinum status and had breakfast and evening cocktails every day. I checked in...

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Thank JustAWorldTraveller
Benjamin G, Front Office Manager at JW Marriott Hotel Hong Kong, responded to this review

Dear JustAWorldTraveller, Thank you for sharing your wonderful experience with our followers on Trip advisor. I was so pleased to read your review and learn that you enjoyed our Executive Lounge services and offerings and that the location of the hotel was ideal for you. These two comments are often mentioned and have become a key incentive for our Elite...

Arlington, Virginia
Reviewed 1 week ago NEW

We arrived at the JW Marriott after a very long flight and it was all we could hope for and much more. We took the airport train downtown and then took the free shuttle bus to the hotel (very easy!). From the moment we arrived, the service was impeccable. Our room was ready very early which was great. We had...

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Thank easilyconfused
Benjamin G, Front Office Manager at JW Marriott Hotel Hong Kong, responded to this review

Dear easilyconfused, I appreciate you took the time to share your experience with Trip advisor from your stay with us at the JW Marriott Hong Kong to celebrate your honeymoon. I trust you both enjoyed a fabulous time during your stay and great to know that you were able to enjoy so many of the hotels facilities. I hope your...

GLD
Reviewed 1 week ago

For a business meeting on Victoria island I stayed at the Marriott. The hotel is already quite some years old and that shows in the rooms. The lobby, the bar and other aspects remain impressive and commensurate with the high price. The rather small rooms show signs of age: carpets start to be worn, dusty and dirty, The glass door...

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Thank DutchGld
jwmarriotthk, Guest Relations Manager at JW Marriott Hotel Hong Kong, responded to this review

Dear DutchGld, Thank you for taking your time to share your experience with us at the Tripadvisor.com. We are very sorry the current appearance of our guest room was not what you had anticipated. Please be assured your concern is noted as our hotel is progressively working on future renovation plans in all areas including the guest rooms. We also...

Singapore, Singapore
Reviewed 1 week ago

Stayed here for 1 night on very long transit before flight connection. JWM is a great property brand to stay with, especially outside of the US. These brands deliver excellent service and attention - that is what I received from check-in to departure - I was indeed very well taken care of. You are unlikely to get that kind of...

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1Thank gul1957
Benjamin G, Front Office Manager at JW Marriott Hotel Hong Kong, responded to this review

Dear gul1957, Thank you for choosing to stay with us at the JW Marriott Hong Kong and to share your experience with the Trip Advisor site. We do try when availably allows to further upgrade our Platinum elite members with the Marriott Rewards program to a higher category room and I am pleased to read that your appreciated the upgrade....

Toronto, Canada
Reviewed 1 week ago via mobile

We stopped over for a couple of nights at this centrally located hotel accessible from Pacific Place and from the airport link via a shuttle. This is a charming location near a great public park and mall along with fabulous harbour views. Getting any service such as laundry worked like clockwork and the food both Chinese and American was delicious....

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Thank Roger D
Benjamin G, Front Office Manager at JW Marriott Hotel Hong Kong, responded to this review

Dear Roger D, Thank you for sharing your experience from your stay with us recently. I am pleased to know that you found the link from the airport to our hotel with the shuttle bus provided by the MTR corp's central station to our hotel convenient and we exceed your expectations with our guest services and the culinary offering. I...

Seoul, South Korea
Reviewed 1 week ago

For the Christmas holiday, my husband and I took a quick trip down to Hong Kong. Based mostly on the reviews from here and our Marriott status we opted to stay at the JW Marriott Hotel Hong Kong. Here are some specific observations from our stay: -If you are looking to stay on the main island centrally, I am not...

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2Thank StephanieRoth
Emirate of Abu Dhabi, United Arab Emirates
Reviewed 1 week ago

Great location, Good restaurant right in the shopping mall. Easy access to the public transport, plus easy to get a taxi. The staff were friendly, efficient and helpful. We got a complimentary upgrade to a corner suite, which was fantastic! The room had a good view of harbour but was not as big as we expected. Overall, it was a...

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Thank samizmail
Singapore, Singapore
Reviewed 1 week ago via mobile

Comfortable bed and good location but: - old building where you can hear the neighbor taking his shower (water pipe noise) - very old LCD TV of poor quality - old inaccurate AC, see picture - not renovated kind of 10-15 year old bathroom - old spoiled furniture not mentioning the safety box dating 10-20 years already Can get far...

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Helpful?
Thank Roger E
jwmarriotthk, Guest Relations Manager at JW Marriott Hotel Hong Kong, responded to this review

Dear Roger E, Thank you for sharing your thoughts on Tripadvisor regarding your stay at JW Marriott Hotel Hong Kong. I am disappointed to learn that we did not meet your expectations during your stay. As we will have our rooms renovations taking place in 2017 we include your comments and look for ways to further improve the guest experience....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Fish Bar
Fish Bar
Cuisines: Seafood, Grill
Man Ho Chinese Restaurant
Man Ho Chinese Restaurant
Cuisines: Chinese, Asian
Bar Q88
Bar Q88
Cuisines: Bar, Pub, Wine Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Hong Kong is a cultural centre renowned for its entertainment, shopping and cuisine. When looking for an exquisite Hong Kong hotel, the JW Marriott Hotel Hong Kong offers an ideal location set atop the world-famous Pacific Place. The guestrooms boast breathtaking views, contemporary furnishings, luxurious bedding, 42" flat-panel TV and include free internet in all guestrooms. Relax with a dip in the outdoor pool. Stay fit at our 24-hour health club. Enjoy dining at one of our eight award-winning restaurants. We offer the finest event facilities to suit a variety of occasions and functions of varying sizes. Our ballroom, the largest on Hong Kong Island can accommodate up to 1,100 guests for receptions. Discover the many rewarding experiences JW Marriott Hotel Hong Kong can offer to complete a memorable stay, whether for business or leisure. ... more   less 

Additional Information about JW Marriott Hotel Hong Kong

Address: Pacific Place, 88 Queensway, Hong Kong, China
Region: China > Hong Kong > Admiralty
Price Range: €281 - €477 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Hong Kong 5*
Number of rooms: 602
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Travelocity, Agoda, Ctrip TA and Cheap Tickets so you can book your JW Marriott Hotel Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Hong Kong
Marriott Hong Kong
Hong Kong Marriott
Hotel Style:
#17 Family Hotel in Hong Kong
#18 Business Hotel in Hong Kong
#23 Luxury Hotel in Hong Kong
#32 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Hong Kong staff and other travellers.
19 questions
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Questions? Get answers from JW Marriott Hotel Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a harbor view room and high floor”
 of 5 bubbles aikoaikoallday, 21 Jan 2017 | Read review
“High floor, harbor view”
 of 5 bubbles Bocagrlz, 10 Jan 2017 | Read review
“Ask for corner rooms as they are larger and brighter than standard rooms.”
 of 5 bubbles jvo32, 10 Jan 2017 | Read review
“The 19th floor corner room was quiet with the view of the harbor was great although there was construction one evening along the Causeway.”
 of 5 bubbles rmoreno0810, 10 Jan 2017 | Read review
“Ask for a quiet room perhaps?”
 of 5 bubbles Foodie8668, 4 Jan 2017 | Read review
5 of 5