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Hotel Jen Hong Kong

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#65 of 706 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Jen Hong Kong
Hotel Jen Hong Kong
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1,550 Reviews from our TripAdvisor Community

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Showing 1,287: English reviews
Kobe, Japan
Reviewed 2 days ago NEW

Good location and friendly young stuffs work very hard. Easy find from HKU station and trum stop. I staied at club room, but I recommend the breakfast at the 2nd floor. 上環や中環で駅から分かりにくホテルより便利です。ホテルの部屋を出て25分後にはマカオ行きのフェリーに乗っていました。 若いスタッフががんばっているのがよく感じられました。 シーツはベッドサイドの青い紙をベッドに載せておくと交換、タオルもドア横のフックに掛けておくと交換してくれます。家でシーツを毎日変えることはないので、常々ホテルはゼイタクというかもったいないと思っていたので、いいシステムだと思います。 クラブフロアに宿泊しましたが朝食は2階のレストランの方がずっと良かったです。(クラブラウンジでもレストランでもどちらでもとれます)飲茶やお粥、もちろんサラダやハム、ベーコンなどの温かい料理、その場で焼いてくれる目玉焼きやパンケーキが焼ける機械もあります。 これ以上代金が上がらないことを切に願います。

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Helpful?
Thank kazc2017
singapore
Reviewed 2 days ago NEW

Huge and spacious rooms esp for land scarce Hong Kong. The clean and uncluttered look of the room was practical and fuss free. There was plenty of space to walk around, to put your luggage and all the souvenirs you might end up buying. There is a huge desk to work on, as well as a bayside window and cushions...

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Helpful?
Thank adara1477
Surfers Paradise, Australia
Reviewed 3 days ago NEW

This hotel offers good clean rooms of a good size in Hong Kong each time we travel to Hong Kong we stay in a different area - I don't think we will stay in this area again just a little far from everything we need. In saying that the service and staff are really good and if this area suits...

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Thank Karen H
Reviewed 3 days ago NEWvia mobile

The room was clean and comfortable. The size is fine for HONG king , location is very convenient. Literally a few steps from the Hk university metro stop. Check in staff was efficient and pleasant. Breakfast had a variety and very good. I upgraded to a harbor view and I did get the view and not jaguar a "peek" of...

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Thank Winnie T
Reviewed 3 days ago NEW

Three night stay with no problems at a good rate. Stayed in Club room and enjoyed the evening buffet. Breakfasts were great in Cafe Malacca. Second time in Hong Kong and loved the location - mix of local life, varied places to eat, walked from the hotel up to the peak, on the tram routes, right next to MTR, views...

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Thank sands3
Taunton, United Kingdom
Reviewed 4 days ago NEW

New in 2016, hotel offers good rooms for Hong Kong's notoriously tricky hotel market. Very well equiped, and larger than average rooms for HK - still small by mainland China standards. Rooftop pool was a good addition. Very close to HKU: practically all inside link via the MTR station

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Helpful?
Thank CliveSabel
Hongkong
Reviewed 5 days ago NEW

Spending more than 1 week with my family in this hotel... Staffs are very friendly and they always remember your preferences, especially in the club floor. The service manager Guchi is cheerful & hard working, making a good role model to her staffs.

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Helpful?
2Thank allanw1018
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi allanw1018, Thank you very much for staying with us. We are glad that you had an enjoyable week-long stay and were well taken care of. Your compliments are deeply appreciated by Guchi and our colleagues, who are all more than pleased to know that their caring service was acknowledged. Thank you for your great support, and we all hope...

Cagayan de Oro City
Reviewed 1 week ago

The place is very convenient. Its near a MTR station. The staff are respectful and child friendly. The rooms are clean. And the front desk staff explains to you well about hotel amenities and rules. Looking forward to stay in your hotel for future trips😊

Review collected in partnership with shangri-la.com
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Helpful?
Thank joannema1977
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi joannema1977, We are delighted to hear about your wonderful stay experience. We always take great pleasure in knowing that our guests were well taken care of. We look forward to sharing many more delightful moments with you on your next happy return. Best regards, David Preisig General Manager

Narre Warren, Australia
Reviewed 1 week ago

We found this hotel to be very nice. Check in was a breeze, although I had booked this hotel 4 months earlier. Only a few days before New Year, when we were in Thailand, did they try to validate my card. I had completely forgotten to change my card details as my previous one had gone missing. I could not...

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Helpful?
Thank Betsxo
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi Betsxo, Thank you very much for staying with us and for sharing your feedback. We regret to hear about the credit card issue. We have taken note on it and will review the case for continuous improvement. We hope to welcome you again in the near future. Best regards, David Preisig General Manager

Chatsworth
Reviewed 1 week ago

Surprise that's the hotel was a very nice and the stuff are very friendly. The price of the room is worth for your money.the service were great and everyone on the hotel were friendly. There complementary service to go to places where great and they are always someone to help you with your need.

Review collected in partnership with shangri-la.com
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Helpful?
Thank ElethF
Hotel_Jen_Hong_Kong, General Manager at Hotel Jen Hong Kong, responded to this review

Hi ElethF, Thank you very much for staying with us and your compliments on our friendly staff and attentive services. We are glad that you took advantage of the complementary service to explore this vibrant city. Thank you again and we look forward to welcoming you back soon. Best regards, David Preisig General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Hotel Jen Hong Kong, offers 283 elegant rooms and suites. From the economical to opulent, each room is characterised by clean lines and functional creativity. These accommodations are enhanced by wireless Internet connections, LCD televisions and sweeping views of Victoria Harbour, Hong Kong city and distant mountains. 3 Rooms caters to disabled guests, and 84 rooms have connecting doors. ... more   less 

Additional Information about Hotel Jen Hong Kong

Address: 508 Queen's Road West, Western District, Hong Kong, China (Formerly Traders Hotel, Hong Kong)
Region: China > Hong Kong > Sai Wan
Price Range: €105 - €196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Hong Kong 4*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Shangri-La Hotels and Resorts, Orbitz, Hotels.com, Agoda, Ctrip TA and Travelocity so you can book your Hotel Jen Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jen Hotel Hong Kong
Hotel Style:
#45 Business Hotel in Hong Kong
#49 Family Hotel in Hong Kong
#55 Romantic Hotel in Hong Kong
#61 Luxury Hotel in Hong Kong
#61 Best Value Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jen Hong Kong staff and other travellers.
15 questions
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Questions? Get answers from Hotel Jen Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“harbour views on one side”
 of 5 bubbles CliveSabel, 12 Jan 2017 | Read review
“Recommend booking a Club Room as the benefits are well worth it.”
  • City View by Night from Club Lounge, Hotel Jen
  • Club Harbour View Room at Hotel Jen
 of 5 bubbles ScrubySnacks, 3 Jan 2017 | Read review
“Recommend High Floor for Views”
 of 5 bubbles 1WorldwideTraveller, 25 Dec 2016 | Read review
“harbour view is nice”
 of 5 bubbles 67olafl, 20 Dec 2016 | Read review
“Club rooms on 25th floor with harbour view were very good and quiet.”
 of 5 bubbles baytreefarm, 16 Dec 2016 | Read review
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