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    Citadines Mercer Hong Kong

    No.29 Jervois Street, Sheung Wan, Hong Kong, China
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$19
    US$172
    US$153
    US$172
    US$172
    Traveller (174)
    Room & Suite (198)
    Pool & Beach (20)
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    Overview

    • Excellent44%
    • Very good40%
    • Average11%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast included
    Pool
    Fitness centre
    4 Star Hotel
    All hotel details
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Traveller rating
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    Time of year
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    Reviewed 1 week ago via mobile

    We thought that we were reserving rooms with a kitchenette from the web site as an executive studio but when we arrived it was just a room. However, the staff were great they put an electric hob and cooking utensils in our room to use....More

    Helpful?
    Response from Louis T, General Manager at Citadines Mercer Hong Kong

    Thank you for your feedback which will be shared with the team. We are glad to hear compliments of our staff members at Citadines Mercer. Your kind words will be shared with the whole team. Receiving such feedback from residents like yourself inspire us to...More

    Reviewed 3 weeks ago via mobile

    Citadines Mercer is hidden away in Jervois Street, Sheung Wan, walking distance to the Macau Ferry Terminal. This is essentially a serviced apartment so there is more cupboard space than usual, and extras like an iron and ironing board. Rooms include DVD players, a stocked...More

    Helpful?1  
    Response from Louis T, General Manager at Citadines Mercer Hong Kong

    Thank you for taking the time to write this review. It is great to have you stay with us. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. We look forward to welcoming you again.

    Reviewed 3 weeks ago

    It was our first time at the Citadines Mercer Hong Kong. We decided to try it on the occasion of taking our 5-year-old to Disney land. We reserved a one bedroom and it was clean & comfortable. The staff are very friendly and helpful. Location...More

    Helpful?
    Response from Louis T, General Manager at Citadines Mercer Hong Kong

    Thank you for your feedback which will be shared with the team. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. We look forward to welcoming you again.

    Reviewed 20 March 2017

    We recently stayed at this hotel for 5 nights on a pleasure trip. Great location only 3 mins walk to Sheung Wan MTR. Room size was larger than normal by Hong Kong standards. Room was very clean and breakfast enjoyable, although a little basic. The...More

    Helpful?1  
    Response from Louis T, General Manager at Citadines Mercer Hong Kong

    Thank you for taking the time to write this review. We are glad to hear compliments of Guest Service Officer Mr Mark Sum at Citadines Mercer Hong Kong. Your kind words were shared with all the team members. Receiving such feedback from guests like yourself...More

    Reviewed 18 March 2017 via mobile

    As previous reviews stated - the hotel is tucked away, so much so that our taxi driver had to stop and ask directions to Jervoix street. We loved the locations ad there are plenty of local restaurants on the doorstep as well as western food...More

    Helpful?
    Response from Louis T, General Manager at Citadines Mercer Hong Kong

    Thank you for sharing your feedback about your stay experience with us. It is great to have you stay with us. We appreciate your comments about our hotel. We hope to welcome you again.

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Pool
    • Hotel Amenities
    • Breakfast included
    • Dry Cleaning
    • Multilingual Staff
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    Details
    • Price range
    • US$148 - US$286 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #49 Business Hotel in Hong Kong
    • #56 Romantic Hotel in Hong Kong
    • #81 Luxury Hotel in Hong Kong
    Photos
    Traveller (174)
    Room & Suite (198)
    Pool & Beach (20)
    Dining (15)
    Nearby
    Sheung Wan
    Unlike most of Hong Kong’s other popular districts,
    Sheung Wan welcomes wanderers with an easy-going,
    relaxed atmosphere. Art galleries are plentiful and
    boutique cafés are tucked away in every side street in
    the sub district known as “PoHo.” Browse through the
    vintage clothing and handmade leather goods stores –
    it’s no surprise fashionistas flock to this area.
    History enthusiasts will be rewarded with sites of
    ...More
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    Questions & AnswersAsk a question
    Travellinglight2011
    Is there a room option where 3 adults can be accommodated? 1 double + 1 single or 3 singles are fine.
    16 March 2016|
    Answer Show all 3 answers
    Response from Kat307 | Reviewed this property |
    I would recommend contacting the hotel directly.
    0
    Votes
    phil1935
    we have a booking at your hotel from the 12th -15th march. our flight arrives at 20.15 hrs, so after clearing immigration etc I anticipate we will be at the hotel around 22.00 hrs. will this be an issue or is the check in desk manned until late- thank you phil
    9 February 2016|
    Answer Show all 6 answers
    Response from RODITAS T | Reviewed this property |
    Their Front Desk is open 24/7.
    1
    Vote
    rahul_travel
    Hi there Could you please provide me hotels email id where i can send the request ? As i have already booked my dates with Mercer. Thanks
    1 October 2015|
    Answer
    Response from Louis T | Property representative |
    The email of The Mercer is: frontoffice . tmhk @ the - ascott . com
    1
    Vote
    Room Tips
    "Higher the better"
    Read review
    "Room comes with HANDY mobile device where you can easily unplug it from the charging station and bring it out..."
    Read review
    "Good Location, Good Service"
    Read review
    "Kitchenette was not fully equipped. There was a microwave oven and some crockery and cutlery but not enough..."
    Read review