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Citadines Mercer Hong Kong

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Traveller (294)
Room & Suite (285)
Dining (17)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Citadines Mercer delivers contemporary luxury and comfort with large spacious rooms in the fashionable up and coming Sheung Wan area. The new boutique hotel is only 1 minute from Sheung Wan MTR station, and within easy walking distance of Central’s prime business, shopping and dining locations.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
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Room features
Suites
Kitchenette
Non-Smoking Rooms
Air Conditioning
Microwave
Refrigerator in room
Minibar
Family Rooms
Good to know
HOTEL STYLE
Mid-range
Trendy
HOTEL CLASS
Location
Full view
Neighbourhood
Sheung Wan
Unlike most of Hong Kong’s other popular districts, Sheung Wan welcomes wanderers with an easy-going, relaxed atmosphere. Art galleries are plentiful and boutique cafés are tucked away in every side street in the sub district known as “PoHo.” Browse through the vintage clothing and handmade leather goods stores – it’s no surprise fashionistas flock to this area. History enthusiasts will be rewarded with sites of beautiful architecture, reflecting Sheung Wan’s past as one of the earliest settlements by British forces. As night falls, the entertainment scene reveals itself to be just as laid back with its private kitchens, speakeasies and underground bars dotted throughout the area. When in Sheung Wan, everyday feels like the weekend.
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Reviews (611)
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543 results
Traveller rating
251
216
57
12
7
Traveller type
Time of year
LanguageEnglish
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251
216
57
12
7
Show reviews that mention
All reviews sheung wan free mini bar boutique hotel bedroom apartment walking distance nespresso machine business trip small kitchen macau ferry dim sum handy phone free breakfast free calls two blocks location is great minute walk by hk standards
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1 - 5 of 543 reviews
Reviewed 5 days ago

The location is very close to subway, and only one stop (very walkable, actually) from Central Station.The neighborhood is not as trendy as just two stops away, but this was part of the charm. There are many excellent, small restaurants & take-outs within two blocks....More

Review collected in partnership with this hotel
Thank JordieLAgwm
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 3 days ago

Thank you for taking the time to write this review. It is great to have you stay with us. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one...More

Reviewed 1 week ago

The Hotel Citadines Mercer is so well located in Sheung Wan sector of Hong Kong Island. The hotel offers very clean, comfortable and well appointed rooms that are serviced daily. They also offer the free use of a mobile phone for making local and selected...More

Thank DW_Ballarat
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 1 week ago

Thank you very much for your compliment. Your heartfelt words and special mention of Adam and Catherine will be shared with the whole team. Your compliments inspire us to continually provide and improve the level of service that residents have come to expect. Once again,...More

Reviewed 2 weeks ago via mobile

We've been coming to Hong Kong for years and just stayed here. The room was clean and conveniently located to restaurants and the Hong Kong airport Express. The staff, especially Mark and Ron were gracious and accommodating. Will definitely stay here again.

Thank Suzanna P
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 2 weeks ago

Thank you for taking the time to write us this lovely review. It’s great to have you stay with us. We most certainly look forward to welcoming you again the next time you’re in town.

Reviewed 2 weeks ago via mobile

Extremely helpful staff. Both Ron and Mark went out of there way to make our stay pleasant. The room was large clean and the bed was comfortable. Hotel is well situated only a short walk from airport tram and good restaurants.

Thank Money B
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 2 weeks ago

Thank you for your feedback which will be shared with the team. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. We look forward to welcoming you again.

Reviewed 2 weeks ago via mobile

We stayed at a few other places in Hong Kong before we discovered Citadines Mercer last year and now this is the only place we will stay in Hong Kong. We love everything about this hotel, but to list a few things that keep us...More

1  Thank Annie M
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 2 weeks ago

Thank you for taking the time to write this review. It is great to have you stay with us. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one...More

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Questions & Answers
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TanMH
11 September 2018|
AnswerShow all 4 answers
Response from globalthierry | Reviewed this property |
I can not recollect seeing any self service laundry in the building. There is laundry and dry cleaning available and several small laundry shop within 2 or so blocks around the hotel in Mercer or adjacent streets.
1
Vote
Omit2000
14 May 2018|
AnswerShow all 4 answers
Response from travelwezel | Reviewed this property |
There is a very nice pool in the hotel, but I don't know the opening hours. I don't swim. Perhaps you can send an email to the hotel?
0
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Charlotteh1977
31 August 2017|
AnswerShow all 6 answers
Response from Antonio R | Reviewed this property |
Take the Airport Express train from the Airport to the Hong Kong station. Then walk a bit to Central station and take the Island line (blue line) towards Kennedy Town. Get off in Sheung Wan station (just 1 stop), exit A2... More
1
Vote
Room Tips
"Select a room on upper floors if available. Make use of the buffet breakfast and friendly staff."
DW_Ballarat
1 week ago
Read review
"Bigger executive rooms"
TripProNo1
30 Mar 2018
Read review
"Good location for the MTR. Food places everywhere."
k4runa
8 Feb 2018
Read review
"Would be nice if there are slippers in the room. "
I659NVmaryc
14 Jan 2018
Read review
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PRICE RANGE
US$196 - US$372 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the mercer hotel hong kong
LOCATION
ChinaHong KongCentral DistrictHong Kong IslandSheung Wan
NUMBER OF ROOMS
55
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