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The Ritz-Carlton, Hong Kong

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The Ritz-Carlton, Hong Kong
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2,609 Reviews from our TripAdvisor Community

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Showing 1,966: English reviews
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New York City, New York
Reviewed today NEW

The Ritz Carlton Hong Kong's location at the top of the ICC created a dramatic and very memorable experience. You go into the ICC and take an elevator up to the 103rd floor to the hotel lobby. The rooms go as high as 118 or 117. When the weather is clear, I think you can see California - KIDDING. You...

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Helpful?
Thank saamrad
Reviewed yesterday NEWvia mobile

Great hotel with nice views, enjoyed my stay there. Recommended to business travelers. Also recommended to families looking for a nice place to stay. The breakfast there is also quite good. This is certainly an excellent hotel.

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Thank Joash L
Waverly, Tennessee
Reviewed yesterday NEW

At the top 16 floors of the tallest building in Hong Kong, this Ritz-Carlton has an awesome 360 view of the city. There's an observation deck (not part of the hotel) on the 100th floor of this building, which is right below the hotel, and it charged about US$20 to visit. You don't need to pay that as you take...

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Helpful?
Thank CXGTraveler
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear CXGTraveler. Thank you very much for your positive review. I am delighted to hear that you enjoyed the room, fitness center as well as the world's highest indoor infinity pool provided by our hotel. At The Ritz-Carlton, our Ladies and Gentlemen always put a high premium on the service and facilities provided for our esteemed guests to enjoy. We...

Reviewed 2 days ago NEW

When planning our trip to Hong Kong I was torn between staying on Hong Kong island vs Kowloon. After determining that transit would not be an issue due to the convenience of the MTR station in the ICC building and club car offered by the Ritz Carlton for transport to nearby locations in Kowloon I couldn't pass up the opportunity...

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Helpful?
Thank Ryan B
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Ryan B, Thank you very much for your brilliant review. I am thrilled to hear that you enjoyed our hospitality and the Club Lounge experience tremendously and you would like stay with us again in the future. The Club Lounge is indeed part of our service commitment to always delight our guests with the exceptional personal services in a...

New York, NY
Reviewed 2 days ago NEW

This is an exceptionally luxurious hotel - the views, service, details and luxury in the spaces are all top notch. Sure, Ritz-Carlton as a brand gives the essence of a stuffy and staid massive and commercial old world luxury, but this hotel felt more like a boutique which was a nice surprise. The room was beautifully kept and maintained and...

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Helpful?
Thank islabery
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear islabery, Thank you very much for your kind review. I am thrilled to hear that you enjoyed your Ritz-Carlton experience at our hotel. Our Ladies and Gentlemen only want to provide the top-notch personalized service and facilities for our valuable guests who will always feel special and taken care of. We look forward to welcoming you back soon. Yours...

Salt Lake City
Reviewed 2 days ago NEWvia mobile

We stayed there in October 2016. Loved staying in the worlds tallest hotel! Hotel is very posh and modern. Staff is very friendly. Make sure you get a room with view of Victoria harbor. Try and get upgrade to a corner room as they have many more windows. This is not a suite and I could not book this room...

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Helpful?
1Thank bgc11
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear bgc11, Thank you very much for your positive review. I am glad to hear that you enjoyed a pleasant stay along with amazing views of Victoria Harbour at the highest hotel in the world. At The Ritz-Carlton, we only want to provide the top-notch service and facilities for our guests who will always feel special and taken care of....

Reviewed 3 days ago NEW

We enjoyed very much this hotel, the beautiful room, the incredible view from 116 th floor, the private club, the food, the swimming pool on 118 th floor, the staff, so kind and warm. I have to mention specially Anna who is in charge of the private club, so profesional and kind, always helpful and charming ( my kid always...

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Helpful?
1Thank Nuria R
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear Nuria R, Thank you very much for your kind review. I am delighted to hear that you had a wonderful time at our hotel and enjoyed the facilities. The highest mission of our Ladies and Gentlemen is to always delight our guests with the finest personal services in a warm, relaxed and refined ambience. Rest assured I have shared...

Hong Kong, China
Reviewed 4 days ago NEW

We are just back home at Happy Valley, after an amazing moment at our “ home out of home”, this wonderful hotel. It was, one more time, an experience above our expectations, from the interaction with the lovely staff, to the room and the cuisine! Everything was perfect. Special mention to Alice, the Guest relation manager, and Charles the assistant...

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Thank aguycalledpiesta
Metro Manila, Philippines
Reviewed 4 days ago NEWvia mobile

Describing the service at the Ritz Carlton Hk as "impeccable" is an understatement. Every penny we spent in booking this luxury hotel was totally worth it! Even before arrival at the hotel, we already felt the warmest hospitality of its staffs and utmost generosity of RC. In celebration of our 2nd anniversary, we were given a complimentary customized balloon and...

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1Thank pretty_eir
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear pretty_eir, Thank you very much for your fabulous review. I am pleased to hear that you have chosen to celebrate your anniversary with us. I would like to extend my sincerest congratulations on your joyful occasion. Our Ladies and Gentlemen are committed in providing the finest personal service and facilities for our guests who hopefully will leave with many...

Whippany, New Jersey
Reviewed 5 days ago NEWvia mobile

I can't say anything more about this place that hasn't already been said. If your staying for a long period of time (more than 3 days) and have a bunch of local places to visit as well as like the convinence of a breakfast, lunch and a small dinner menu, I highly recommend the upgrade to the Club Lounge. Nick...

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Helpful?
1Thank desifromjc
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this review

Dear desifromjc, Thank you very much for your generous review. I am pleased to hear you enjoyed our hospitality tremendously and would like to stay with us again on you next trip to Hong Kong. The Club Lounge is indeed part of our service commitment to always delight our guests with the finest personal services in a warm, relaxed and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The hotel's 312 guestrooms all offer spectacular city and harbour views. With six dining venues including the state-of-the-art Michelin-starred Italian restaurant, Tosca; two-star Michelin Chinese restaurant, Tin Lung Heen; The Lounge and Bar, which features an international all-day dining menu; and Cafe 103, which serves signature chocolate afternoon tea. The rooftop bar, Ozone, is truly a stunning venue at 490 meters above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa by ESPA located on the 116th floor features nine deluxe treatment rooms and two couple's suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center and an indoor pool on the 118th floor with a 28m x 7m LED screen on the ceiling, as well as one of the largest ballrooms in the city at 870sqm. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region. ... more   less 

Additional Information about The Ritz-Carlton, Hong Kong

Address: International Commerce Center, No.1 Austin Road West, Kowloon, Hong Kong, China
Region: China > Hong Kong > West Kowloon
Price Range: €401 - €619 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Hong Kong 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
The Ritz Carlton Hong Kong Hotel Hong Kong
Hotel Style:
#3 Family Hotel in Hong Kong
#3 Business Hotel in Hong Kong
#3 Romantic Hotel in Hong Kong
#4 Spa Hotel in Hong Kong
#5 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Hong Kong staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Victoria Harbor view is stunning and the most desirable in my opinion”
  • View looking out from 1br Victoria Harbor suite
  • View looking out to HK island from 1br Victoria Harbor suite
 of 5 bubbles ryanbA6891ZE, 25 Feb 2017 | Read review
“En las habitaciones superiores tienes acceso al club privado donde puedes desayunar, comer, merendar..., incluído en el precio y riquísimo”
 of 5 bubbles nuriar562, 24 Feb 2017 | Read review
“Aks for the harbour view and eventually option for the Club Lounge :-)”
 of 5 bubbles aguycalledpiesta, 23 Feb 2017 | Read review
“Indulge and book a corner suite with unparalleled views.”
 of 5 bubbles ValerieA119, 21 Feb 2017 | Read review
“Club rooms have lounge access and amazing views”
 of 5 bubbles sddf2s, 18 Feb 2017 | Read review
5 of 5