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No.1 Austin Road West International Commerce Center, Kowloon, Hong Kong China
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Traveller (9023)
Room & Suite (2722)
Dining (1234)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 13/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Hong Kong
Updated 13/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 802 in Hong Kong
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The 5-star Hong Kong hotel's 312 guestrooms all offer spectacular city and harbour views. The hotel offers guests an epicurean journey in the sky with its six distinctive dining venues including state-of-the-art Michelin-starred Italian restaurant Tosca di Angelo and Michelin two-starred Chinese restaurant Tin Lung Heen, as well as rooftop bar Ozone at 490 meters above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa Hong Kong located on the 116th floor features nine deluxe treatment rooms and two couple's suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center, outdoor Jacuzzi and an indoor pool on the 118th floor with a 28m x 7m LED screen on the ceiling, as well as one of the largest ballrooms in the city at 870sqm. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Hiking
Entertainment staff
Children's television networks
Valet parking
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Evening entertainment
Walking tours
Nightclub / DJ
Video game console
Children Activities (Kid / Family Friendly)
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Quiet
Languages Spoken
English, French, Russian, Chinese and 6 more
Hotel links
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Location

Full view
98Great for walkers
Grade: 98 out of 100
64Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
6112Reviews78Q+A100Room tips
Traveller rating
  • 5,517
  • 430
  • 106
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  • 28
Time of year
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Popular mentions
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Most Recent
Eric Kwok wrote a review Yesterday
Hong Kong, China11 contributions
Long time have not visit Tosca di Angelo already, this time visited with friend together. We ordered four course set lunch menu. The food were wonderful and service was excellent. I can feel every staff were smiling to every single guests. Served ladies first and refilled the drinks on time. Especially want to mention Raymond, John, Calvin and Kenneth. Must visit again👍🏼👍🏼
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Date of stay: May 2022Trip type: Travelled
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Crystal Tse wrote a review Yesterday
Hong Kong, China4 contributions30 helpful votes
Overall we love our stays at Ritz Carlton HK, the view is spectacular, the bathtub is comfy and the food are yummy! We are especially impressed by Yves from Switzerland who is the attending staff at Ritz Carlton, he remembered our names after 5 months of our visits, he is very polite, we have visited there for a few times, and whenever we visit Ritz Carlton, he greeted us politely and is very kind and helpful at offering assistance and when we leave, he gave us farewell! We hope to see Yves soon again, as we really feel welcoming and warmth when we get there, we will visit Ritz Carlton next week again! We like having our staycations there, the bed is so comfortable, the hotel offers the best view of HK, if you want to try luxury hotels, Ritz Carlton is a must go, especially for celebration of Birthdays and any kinds of happy event, anniversary etc. We had a relaxing day after having the cakes, the breakfast buffets, and dinner there, it's like a recharging for us when we cannot go travelling now!
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Date of stay: May 2022Trip type: Travelled
Room Tip: Enjoy the wonderful views and feel the warm welcome by staff
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19 Helpful votes
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Yan wrote a review Yesterday
Hong Kong, China15 contributions28 helpful votes
Summer Wong is fabulous , she attentively offer us late check out since she knew we were celebrating our anniversary , also tried to provide assistance for our stay. Timothy Lam and Lucas Pang were particularly helpful in suggesting some great wines and food, they've always been very friendly towards me.
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Date of stay: May 2022Trip type: Travelled
Room Tip: no
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22 Helpful votes
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NaggirHK wrote a review Yesterday
1 contribution22 helpful votes
Spa package was great, the staff were polite and helpful. The afternoon tea package was exceptional specially the service staff Koshin and Erica. They were so friendly and helpful in taking pictures for us. They made our 31st wedding anniversary very special and memorable. I will absolutely recommend this hotel to my friends for the great experience.
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Date of stay: May 2022Trip type: Travelled
22 Helpful votes
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Cat wrote a review Yesterday
8 contributions23 helpful votes
I had a great experience at the Ritz-Carlton. All the staff were nice and happy to help, especially Miss Annisa Connie, who were at the front desk, gave us a very warm welcoming and she allowed us to check in early at two and found us a connecting room. The hotel offered us red wine, desserts and fruits, the service was exceptional. Thank you! Would definitely recommend to my friends!
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Date of stay: May 2022Trip type: Travelled
20 Helpful votes
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ABC wrote a review Yesterday
5 contributions21 helpful votes
+1
Hand out with friends in Tosca. Take a break during pandemics, staff arranged the lovely window seat for us which is very impressed. John, Calvin & Kenneth provided are attentive, passionate to take care us. The food was superb. Will definitely come again. Thank you team. Keep it up
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Date of stay: May 2022Trip type: Travelled
17 Helpful votes
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Louis K T Chan wrote a review 17 May
1 contribution19 helpful votes
I have breakfast in this hotel 102F today (18 May 2022). GALIH serves us very well and she is very polite. She gives me a great experience. The food is good and GALIH recommends me to order Flaky Croffle which is very good.
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Date of stay: May 2022Trip type: Travelled
19 Helpful votes
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Response from Pierre P, General Manager at The Ritz-Carlton, Hong Kong
Responded yesterday
Dear louisktchan, Thank you very much for your wonderful review. I am so honored to hear that you enjoyed the breakfast as much as the attentive service provided by our Ladies and Gentlemen. We are devoted to curating extraordinary experience for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your generous compliments have been shared with Galih. We look forward to welcoming you back for another stay with us. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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Jeff Lee wrote a review 17 May
1 contribution22 helpful votes
We chose Ritz Carlton to celebrate our 8th Anniversary last year but unfortunately there was a typhoon hitting Hong Kong so we have no choice but to cancel our trip here. So this is our first time visiting RC and thanks RC for the warm welcome. Not only was our room upgraded to suite for the Victoria Harbour view, RC also offered us a celebrating cake for our marriage. The biggest surprise is a decoration prepared by our receptionist Miss Helen Wu who had been busy all day already but still squeezed some time to give us the surprise. Our heartfelt thank you to Helen and RC for such a big present to our new life. Jeff Lee and Joanna Lam
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Date of stay: May 2022Trip type: Travelled
21 Helpful votes
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Response from Pierre P, General Manager at The Ritz-Carlton, Hong Kong
Responded yesterday
Dear flyflylee, Thank you very much for your lovely review. I am delighted to read that you enjoyed your stay at The Ritz-Carlton, Hong Kong, celebrating your anniversary. Please allow me to extend a warm Happy Anniversary to you and your partner! I am also glad that you are very pleased with the professional service provided by our Ladies and Gentlemen and loved the amenities we prepared for you. We are devoted to curating extraordinary experience for our guests with the finest personal service and a warm, relaxed yet refined ambience. Rest assured your kind words have been shared with Helen. We look forward to welcoming you back for another stay with us. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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Mr. Law wrote a review 17 May
1 contribution27 helpful votes
Hi, I am writing this comment to express my sincere appreciation to the team efforts, especially front-desk and guest relations department. I have been staying here for few times and this is the best experience that I had. I have recommended RC to my friend to celebrate bday here this time and I am the one who settle their reservation first. When I arrive the lobby on 3/5 evening, Front Desk colleague Summer who help me to settle the bill and pre check-in process. She was kind and helpful, when she found out that it was a bday celebration for my friend, she try to offer some special for my friend as much as she can. I’m really appreciate on it and the most admire things on Summer is she did mention her name few times to me during the experience and I remembered. After that if I need to call back and I know who I should looking for. That’s really a good experience on me. Day before the arrival, Summer informed me that she had her day-off on tmr but she had already hand over my friend reservation to her colleague Yammie. Yammie is the second person I would like to thanks for, she text me and introduce herself to me. Besides on that, she keep on update me that my friend reservation and she promised they will be well look after. I’ve been told from my friend that they loved your service so much. Thanks for that. Apart from Summer and Yammie, the last person I would like to thanks for is Minnie from Guest Relations department. I received her call day before arrival, she called with a friendly manner and during our conversation, she knows my friend was first time being here and is a bday celebration. She said she will prepare a little surprise for them and wish they have a joyful experience in RC. Yes, you did it, Minnie. The birthday girl loves so much of the decor and especially the handmade bday card for her. Last but not least, allow me to say again “Thank You” to all of your effort and made them have their first time experience in RC were wonderful. Thank you the management team as well you guys well-trained to the staff and please encourage them. Summer, Yammie and Minnie you guys are the star in this hotel and the best Ladies I met in RC Hong Kong. Good Luck & All the best to the team. 再一次感謝香港麗思卡爾頓酒店的員工, 你們的服務和所有安排,都令我的朋友在第一次入住貴酒店時有一個難忘的體驗! 謝謝你們 Guest- Mr. Law
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Date of stay: May 2022Trip type: Travelled
27 Helpful votes
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Response from Pierre P, General Manager at The Ritz-Carlton, Hong Kong
Responded yesterday
Dear _Jason-616_Law, Thank you very much for your heartwarming review and being so supportive to The Ritz-Carlton, Hong Kong. I am very glad to hear that our Ladies & Gentlemen had worked together to create a memorable experience for your friend and celebrate her birthday during her first time stay with us. More importantly, I am also delighted to learn that you appreciated the attentive service provided by our Ladies and Gentlemen. At The Ritz-Carlton, Hong Kong, we are devoted to curating extraordinary experiences for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your warm comments have been shared with Summer, Yammie and Minnie. I am certain this will motivate them to create even more wonderful experiences for our guests. We hope to have the pleasure of welcoming you back again soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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Phoebe Dark Lai wrote a review 17 May
Los Angeles, California1 contribution26 helpful votes
Spent a night in Ritz Carlton celebrating my boyfriend’s birthday. As a person with careless mind, thanks for all those emails and calls from the staff Minnie, keep reminding me to prepare a perfect birthday for my boyfriend. Helen Wu was so helpful and passionate about showing us the facilities in the hotel and her warm greetings made us really feel like home. I didnt expect a free upgrade and birthday decoration, which completed the whole birthday experience. Not only Helen, all the staffs i met in Ritz Carlton were so friendly and always with a smile on their face, and tried their best to take care of all your needs. It was a very satisfying stay in Ritz Carlton and will definitely visit again. Again, thanks for your help! Helen ;-D
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Date of stay: May 2022Trip type: Travelled
24 Helpful votes
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Response from Pierre P, General Manager at The Ritz-Carlton, Hong Kong
Responded yesterday
Dear phoelaick, Thank you very much for your spectacular review. It is wonderful to hear that you and your boyfriend had an amazing stay with us to celebrate your boyfriend's birthday. Please allow me to wish him a happy birthday! I am also glad to hear that you have enjoyed the excellent service as well as the birthday amenities provided by our Ladies & Gentlemen. At The Ritz-Carlton, Hong Kong, we are devoted to curating extraordinary experiences for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your warm comments have been shared with Helen. We hope to have the pleasure of welcoming you back again soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong
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PRICE RANGE
US$353 - US$392 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz carlton hong kong hotel hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District
NUMBER OF ROOMS
312
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Frequently Asked Questions about The Ritz-Carlton, Hong Kong
Which popular attractions are close to The Ritz-Carlton, Hong Kong?
Nearby attractions include Sky100 Hong Kong Observation Deck (0.01 km), Elements (Mall) (0.1 km), and International Commerce Centre (0.01 km).
What are some of the property amenities at The Ritz-Carlton, Hong Kong?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at The Ritz-Carlton, Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Hong Kong?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Ritz-Carlton, Hong Kong?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Hong Kong?
Conveniently located restaurants include Tosca di Angelo, Tin Lung Heen, and The Lounge & Bar.
Are there opportunities to exercise at The Ritz-Carlton, Hong Kong?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Ritz-Carlton, Hong Kong have airport transportation?
Yes, The Ritz-Carlton, Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton, Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Hong Kong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Hong Kong?
The staff speaks multiple languages, including English, French, German, Italian, Russian, Chinese, and Japanese.