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1/10/2017 2/10/2017
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    Horizon Suite Hotel

    No.29 29 On Chun Street, Ma On Shan, Sha Tin, New Territories, Hong Kong, China
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    1/10/2017 2/10/2017
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    Traveller (27)
    Room & Suite (6)
    Hotel & Grounds (21)
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    Overview
    • Excellent14%
    • Very good37%
    • Average3%
    • Poor14%
    • Terrible32%
    1 week ago
    “Worse front desk service I've ever encountered”
    2 weeks ago
    “Truly awful service”
    Internet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Kitchenette
    All hotel details
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    Courtyard Hong Kong Sha Tin
    631 reviews
    #68 of 721 hotels in Hong Kong
     
    Hyatt Regency Hong Kong, Sha Tin
    1,866 reviews
    #60 of 721 hotels in Hong Kong
     
    Kaengkrachan Riverside Resort
    1 review
    #6 of 30 Speciality lodging in Phetchaburi
     
    Regal Riverside Hotel
    1,572 reviews
    #154 of 721 hotels in Hong Kong
     
    Write a Review
    Reviews (28)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 20 reviews

    Reviewed 1 week ago

    We booked this hotel for a stay of one week but regretted this decision after the first day. Front desk staff (with the exception of a young gentleman) couldn't care less, was unwilling to help, and would quote company policy rather than show any initiative...More

    Thank jenhung
    Reviewed 2 weeks ago

    The front-desk staff are among the most incredibly rude, unhelpful and clueless that I have ever met in HK, as evidenced by my thoroughly frustrating and unpleasant checking-in, checking-out and other encounters with them during my one-week stay. They might get away with it in...More

    Thank thtn01
    Reviewed 20 April 2017 via mobile

    I'm visiting a friend who lives in the appartments and I generally find the hotel very pleasant. Reception is very clean and bright, the pool is very nice and perfect for small children to play. Might need some more chairs though.. people are kind and...More

    Thank Dafni M
    Reviewed 11 December 2016

    We stayed here recently for over a year and a half. First, it is remarkably good value for money compared to local hotel or flat prices. Second, it is clean and well maintained: I disagree with the negative reviews below. Third, the front desk are...More

    2  Thank uktraveller t
    Reviewed 12 October 2016

    I was shocked by this hotel. We stayed short term 6 months. And it's such a pain. The Hotel does not help guests, but they hold on to Hotel Rules and everything you ask, they said It's their Hotel Policy/Rules. If Toilet Bowl is choked,...More

    2  Thank Tan E
    Courtyard Hong Kong Sha Tin
    631 reviews
    #68 of 721 hotels in Hong Kong
     
    Hyatt Regency Hong Kong, Sha Tin
    1,866 reviews
    #60 of 721 hotels in Hong Kong
     
    Kaengkrachan Riverside Resort
    1 review
    #6 of 30 Speciality lodging in Phetchaburi
     
    Regal Riverside Hotel
    1,572 reviews
    #154 of 721 hotels in Hong Kong
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    Details
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Location
    • China >
    • Hong Kong
    • Also Known As
    • Horizon Hotel Hong Kong
    Add Photo Photos
    Traveller (27)
    Room & Suite (6)
    Hotel & Grounds (21)
    Nearby
    Hyatt Regency Hong Kong, Sha Tin
    1,866 reviews
    2.34 km away
     
    Courtyard Hong Kong Sha Tin
    631 reviews
    4.51 km away
     
    Royal Park Hotel
    1,186 reviews
    6.60 km away
     
    Regal Riverside Hotel
    1,572 reviews
    5.87 km away
     
    Nearby Restaurants
    Pepper Lunch (Ma On Shan)
    17 reviews
    .38 km away
    Victoria Harbour Roasted Goose Seafood Restaurant (On Chun Street)
    24 reviews
    .56 km away
    Crystal Jade La Mian Xiao Long Bao (Sunshine City)
    25 reviews
    .49 km away
    Tai Hing Restaurant (Ma On Shan Plaza)
    24 reviews
    .38 km away
    Nearby Attractions
    Ma On Shan Promenade
    45 reviews
    .68 km away
    Sunshine City Plaza
    25 reviews
    .62 km away
    Ma On Shan City Park
    16 reviews
    .35 km away
    Ma On Shan Plaza
    17 reviews
    .38 km away
    Questions & Answers
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    Room Tips
    "Choose a room facing the water and half way up (floor 6-10) as you'll get a view of both the swimming..."
    Read review
    "Just not stay in this place"
    Read review
    "High up and facing the bay. That's much better than the back."
    Read review
    "1.mountain room view"
    Read review
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