Hyatt Regency Hong Kong, Tsim Sha Tsui
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
Updated 23/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 23/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#108 of 802 in Hong Kong
Location
Cleanliness
Service
Value
Situated in the heart of Tsim Sha Tsui business and tourist district with direct access to the MTR subway stations, Hyatt Regency Hong Kong, Tsim Sha Tsui offers 381 guestrooms and suites, state-of-the-art meeting and banquet facilities including a pillarless ballroom accommodating up to 400 persons and 5 meeting rooms with various sizes, authentic cuisines with 3 restaurants and a bar, as well as a well equipped fitness centre.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Paid public parking on-site
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shops
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Bottled water
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family
Languages Spoken
English, Chinese
Location
Full view
100Great for walkers
Grade: 100 out of 100
873Restaurantswithin 0.5 km
77Attractionswithin 0.5 km
Contact
No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong China
Name/address in local language
Getting there
Tsim Sha TsuiMass Transit Railway (MTR)3 min
East Tsim Sha TsuiMass Transit Railway (MTR)4 min
Car HireSee all Hong Kong car hire
Nearby restaurants
Gusto - Taste Italian
166 reviews4 minItalian
Yan Toh Heen (Regent Hong Kong)
918 reviews6 minChinese
Akita Hamayaki
305 reviews6 minJapanese
MOKUTAN
155 reviews5 minJapanese
See all nearby restaurantsNearby attractions
Bobby's Fashions Hong Kong Bespoke Tailors
248 reviews2 minSpeciality & Gift Shops
Rashmi Custom Tailors (Hong Kong Tailors)
249 reviews4 minSpeciality & Gift Shops
Empire International Tailors
512 reviews5 minSpeciality & Gift Shops
David Fashions (Hong Kong Tailors)
201 reviews2 minSpeciality & Gift Shops
See all nearby attractions3621Reviews66Q+A100Room tips
Reviews
Traveller rating
- 2,022
- 1,185
- 270
- 71
- 74
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Popular mentions
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Most Recent
Stayed here for about a week in April. A great choice especially given the lower price it is charging now. Rooms are spacious (by HK standard) and clean, service prompt and courteous, and location just great with access to the subway in the building. The hotel is also connected to a small shopping mall, which made it easy for lunch. The lounge provides decent dinner and several choices of wine in the evening. Overall a great stay and I would be happy to book again.
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Date of stay: April 2022Trip type: Travelled
Rooms
Location
Service
Helpful
I have just checked out today from the Hotel and needless to say I feel spoiled. I was clumsy and I have forgotten to bring my chargers and a front office colleague, Christina who assisted me with the check in process took ownership and initiative by suggesting to send the cables to my room and taking further steps after hearing my conversation with my friends who came along for the staycation. She was also very friendly throughout my stay and took ownership to make my staycation a delightful one. Well done to the guest service team also for the kind assistance! The room was really nice as well so I will definitely revisit sometimes soon!
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Date of stay: May 2022Trip type: Travelled
Helpful
Very enjoyable stay in a well-appointed room with a nice big bathtub , along with another connecting room next door. Thanks Hyatt Regency … Highly recommend this Suite for Family or medium size group staycation . Good food choices and shops in the podium mall , easy access to subway station.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
I stayed at this hotel for seven nights and everything was expected with Hyatt’s quality. The room was clean and new. The shower was installed with two shower heads. Also, the room was very quiet most of the time and I had a partial harbor view. I would love to stay with this hotel during my next visit.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Everything is ok except they cannot meet their 3pm check in commitment. Went to hotel earlier to provide check in information (~1pm), was told room should be ready by 3pm. Back at slightly after 3pm and was told to wait in the lobby until room is ready. Was past 3:30pm when the room became available. Not particularly reassuring. Otherwise, the room and service is as expected for a hotel of this level and price.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
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Helpful
The room is not properly cleaned. Still offer leftover toothpaste from previous customers. When reported to the staff, the front desk manager still think it is only a minor mistake, attitude is rude and arrogant. Hygiene and safety is most important during Covid. This hotel cannot meet the most basic expectation
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
We checked in Hyatt Regency on April 21, 2022 and stayed for 8 nights. The front desk staff was helpful. All the staff and workers in Hyatt regency K11 mall exhibited professionalism and offered assistance all the time. Our room cleaner - Moon was helpful and get us extra towel right away. The location is perfect with MTR close by. The room was clean and the bed was comfortable. Even the staff - Thor , helping us with the luggage was thoughtful to order a mega taxi for us to go to airport as we have 5 pieces of luggage . Overall, we love this hotel and the management did a wonderful job to employ a professional team of staff. We will definitely return to Hyatt Regency at K11 mall next time.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Went with family to visit relatives. Hyatt location is near major transportations and also landmarks. Staff were good and helpful to give suggestions and check in was very fast. I would suggest this Hyatt cause it above a nice mall too and above the major city wide transportation the MTR
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2022Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Per Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui
Responded 4 weeks ago
Dear jackytheking, Thank you for sharing your stay experience. I was delighted to learn that you had an excellent stay with us. It was a pleasure to receive your compliments on our overall services. Your positive feedback has encouraged us to keep up the good work. Thank you for staying with us. We look forward to welcoming you back next time. Best regards, Per Kredner - General Manager
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Staffs Service : Excellent( come and stay, u can feel it) Cleanliness: Very Good (above average) Price: Reasonable $$$ Room: city view and harbour view are good view( both are worth it ) The staffs are professional and nice, very good stay
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Per Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui
Responded 4 weeks ago
Dear Akira_CAC, Thank you for sharing your stay experience. I was delighted to learn that you had an excellent stay with us. It was a pleasure to receive your compliments on our overall services. Your positive feedback has encouraged us to keep up the good work. Thank you for staying with us. We look forward to welcoming you back next time. Best regards, Per Kredner - General Manager
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+1
I have always wanted to try the Hyatt Regency Tsim Sha Tsui, as it is directly above the MTR station and have great access to various shopping malls without worrying the weather outside. I booked the Harbour View with Club Lounge Access, 24/F, good view of the harbour, but I wish this hotel would extended to the top floor of the building. I was expecting an unobtrusive view, but learned that the hotel only goes up to the 24/F. Service, check-in was prompt and swift. Staff at the lobby are professional and friendly. Room was clean with adequate amenities. Bring your own lightening cable if you use iPhone / android, as they don’t have a permanent cable in the room. However, you could ask the service desk for help, they would be able to lend you one. Bedding and pillow are comfortable. You can request foam pillow too! The Regency Club Lounge is closed due to the current Covid19 situation, the evening drink is served at the CAFE on the L floor. Good selection of wine and spirits, but all self-served. Quite enjoyable as the location is just unbeatable.…
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Date of stay: March 2022Trip type: Travelled
Room Tip: Try Harbour view room
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1 Helpful vote
Helpful
Response from Per Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui
Responded 4 weeks ago
Dear sundaybrunch, Thank you for sharing your stay experience. I was delighted to learn that you had an excellent stay with us. It was a pleasure to receive your compliments on our overall services. Your positive feedback has encouraged us to keep up the good work. Thank you for staying with us. We look forward to welcoming you back next time. Best regards, Per Kredner - General Manager
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PRICE RANGE
US$106 - US$151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency hong kong tsim sha tsui hotel hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Tsim Sha Tsui
NUMBER OF ROOMS
381
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Claim Your Listing Frequently Asked Questions about Hyatt Regency Hong Kong, Tsim Sha Tsui
Which popular attractions are close to Hyatt Regency Hong Kong, Tsim Sha Tsui?
Nearby attractions include Bobby's Fashions Hong Kong Bespoke Tailors (0.1 km), Rashmi Custom Tailors (Hong Kong Tailors) (0.2 km), and Empire International Tailors (0.4 km).
What are some of the property amenities at Hyatt Regency Hong Kong, Tsim Sha Tsui?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Hong Kong, Tsim Sha Tsui?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Hong Kong, Tsim Sha Tsui?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Hyatt Regency Hong Kong, Tsim Sha Tsui?
Yes, a parking garage, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Hyatt Regency Hong Kong, Tsim Sha Tsui?
Conveniently located restaurants include Gusto - Taste Italian, Yan Toh Heen (Regent Hong Kong), and Akita Hamayaki.
Are there opportunities to exercise at Hyatt Regency Hong Kong, Tsim Sha Tsui?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hyatt Regency Hong Kong, Tsim Sha Tsui have airport transportation?
Yes, Hyatt Regency Hong Kong, Tsim Sha Tsui offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Hong Kong, Tsim Sha Tsui?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Hong Kong, Tsim Sha Tsui offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Hong Kong, Tsim Sha Tsui?
The staff speaks multiple languages, including English and Chinese.