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Hyatt Regency Hong Kong, Tsim Sha Tsui

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#32 of 712 Hotels in Hong Kong
Certificate of Excellence
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Hyatt Regency Hong Kong, Tsim Sha Tsui
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2,153 Reviews from our TripAdvisor Community

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Showing 1,565: English reviews
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Singapore, Singapore
Reviewed 2 days ago NEW

Poor attitude of front desk staff showing indifference towards guests. Not reflective of Hyatt standards. Need to train staff better. The room was also on the small side. Conveniently located in Tsim Sha Tsui.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank foong2013
Riyadh, Saudi Arabia
Reviewed 2 days ago NEW

A great and comfortable place to stay while on Hong Kong, with excellent facilities and amenities. However this is slightly off the tourist routes but it is well connected with the MTR and public transport. Has an excellent outdoor pool and fitness center and kids play area too. Nice place to stay if you enjoy some time away from noise...

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Helpful?
Thank Sarfraz K
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Sarfraz K, thank you for sharing your stay experience on TripAdvisor. I was delighted to learn that you and your family had a comfortable stay with us and found our hotel facilities excellent. It was a pleasure to receive your recognition on our central location which allows guests to travel around the city conveniently without hassle. We look forward...

Chiang Mai
Reviewed 3 days ago NEW

The friendly staff made the checking in painless, the room was clean, modern and comfy, the internet easy to access and of good speed- the bathroom clean with good quality towels... I will go there again.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Patrick Charles B
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Patrick Charles B, thank you for sharing your feedback following your recent stay. I was glad to read your compliments on our overall services, food selection and hotel facilities. Please do come again, we look forward to welcoming you back soon. Best regards, Per Kredner - General Manager.

Cambodia
Reviewed 5 days ago NEWvia mobile

Had a business get together at their Regency ballroom with traditional Cantonese dinner catered by the hotel. Good ambience. Professional service and outstanding food. Impressed by the attention to detail.

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Helpful?
Thank Daytripper1on1
Irvine, California
Reviewed 1 week ago NEW

The staff were professional and very friendly esp Kit at the Front Desk. As soon as you walked out the doors of the hotel you are hit with the energy of TST. It is inside a mall structure and the metro. The inside of the hotel itself is peaceful and well maintained. It is very quiet. We did not get...

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Helpful?
Thank MILTON H
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear MILTON H, thank you for celebrating with us! We were delighted to hear that you had a memorable time with your family and were well looked after by our associates during your stay with us. Your kind words to Kit at Front Desk are appreciated and we were delighted to receive such recognition. Thank you for sharing the review,...

San Diego, United States
Reviewed 1 week ago

The entrance to the hotel is definitely not well marked, but once you find all the other entrances, it's a great place to be in the heart of TST. Rooms were well maintained and had great shower and bed. Not much of a view, but the club lounge showed us what we missed. Breakfast was good in there as were...

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Helpful?
Thank Ken P
Surrey, England
Reviewed 1 week ago

Hotel is modern and comfortable, staff go out of their way to be helpful. Room was quite large, bathroom was very large with both a bath and shower. Bed was incredibly comfy. Used the Café restaurant for both breakfast and lunch - wide range of food options available. Entrance to the MTR opposite the hotel.

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Helpful?
Thank freq_flyer1001
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear freq_flyer1001, thank you for your review. Your positive comments on our hotel facilities, handy location and food varieties as well as our overall services were very much appreciated. Thank you again, we look forward to welcoming you back soon. Best regards, Per Kredner - General Manager.

Charlotte, North Carolina
Reviewed 1 week ago

Pluses: -great location, around many shops, short stroll to the water front. -hotel security very good. Lots of watchful personnel on ground floor, elevator floors only by keycard. -pleasant check-in staff speak good English -restaurant cafe on ground floor good -room has good amenities. Slight minuses: -gym a bit tiny, but all the equipment is there -traffic can be very...

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Helpful?
Thank Ivan O
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear Ivan O, thank you for sharing your feedback following your recent stay with us. We appreciate your comments which enables us to enhance our facilities and services. We look forward to welcoming you back soon. Best regards, Per Kredner - General Manager.

Sydney, Australia
Reviewed 1 week ago

Excellent one week stay. Room was good size and bed was comfortable. Excellent bathroom facilities with good shower. Air conditioning adjustable. All staff from cleaning to room service and front desk were well mannered and polite. Gym was excellent.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank ventosa7
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear ventosa7, thank you for sharing your review on TripAdvisor. It was a pleasure to learn that you had an excellent stay with us. Your kind words on our hotel facilities and overall services were much appreciated. We look forward to welcoming you back again soon. Best regards, Per Kredner - General Manager.

Sydney, Australia
Reviewed 1 week ago

Staff are very helpful informative and willingness to help. They are very friendly. The concerige are polite. The food are very good with nice environment. Hugo, the restaurant, is our favourite. Food and service are superb!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank catinas2017
Per_Kredner, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review

Dear catinas2017, I was delighted to read your compliments on our overall service as well as food and beverage. It was great that you enjoyed your dining experience at Hugo’s. I have shared your kind comments with the team and we were delighted to receive such recognition. Thank you for sharing, we look forward to welcoming you back soon. Best...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Cafe, Hyatt Regency Hong Kong, Tsim Sha Tsui
Cafe, Hyatt Regency Hong Kong, Tsim Sha Tsui
Cuisines: Asian, Chinese, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Tsim Sha Tsui business and tourist district with direct access to the MTR subway stations, Hyatt Regency Hong Kong, Tsim Sha Tsui offers 381 guestrooms and suites, state-of-the-art meeting and banquet facilities including a pillarless ballroom accommodating up to 400 persons and 5 meeting rooms with various sizes, authentic cuisines with 3 restaurants and a bar, as well as a well equipped fitness centre. ... more   less 

Additional Information about Hyatt Regency Hong Kong, Tsim Sha Tsui

Address: No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: €193 - €335 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Hong Kong, Tsim Sha Tsui 4.5*
Number of rooms: 381
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation, Orbitz, Priceline, Agoda, Ctrip TA, Cheap Tickets, Expedia, Travelocity and Jetsetter so you can book your Hyatt Regency Hong Kong, Tsim Sha Tsui reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel Hong Kong
Hotel Style:
#19 Family Hotel in Hong Kong
#20 Business Hotel in Hong Kong
#25 Romantic Hotel in Hong Kong
#32 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Hong Kong, Tsim Sha Tsui staff and other travellers.
31 questions
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Questions? Get answers from Hyatt Regency Hong Kong, Tsim Sha Tsui staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the Bat View to enjoy your stay!! and great view of the city and bay especially during night.”
 of 5 bubbles kharfraz, 20 Feb 2017 | Read review
“higher up the better-less traffic noise, harbor front views are very nice”
 of 5 bubbles IvanO538, 13 Feb 2017 | Read review
“Upper floors offer better potential views.”
 of 5 bubbles randyh415, 9 Feb 2017 | Read review
“Avoid rooms on the 22nd floor”
 of 5 bubbles 44WestSide, 3 Feb 2017 | Read review
“Request for a room that's overlooking the harbour”
 of 5 bubbles kaic839, 21 Jan 2017 | Read review
5 of 5