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The Cityview Hong Kong

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#97 of 707 Hotels in Hong Kong
Certificate of Excellence
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1,918 Reviews from our TripAdvisor Community

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Showing 1,391: English reviews
Singapore, Singapore
Reviewed 4 weeks ago via mobile

Stayed in a Premier Suite and a Premier Room. Fitted comfortably for 5 adults and 2 children. Hotel is located right next to Yau Ma Tei MTR Station via Exit A2. It's very convenient to nearby Ladies Market and Temple St Market for some pasar malam shopping. HK Airport Express brings you right to the hotel lobby from Kowloon MTR...

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Helpful?
Thank TowerSG
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear TowerSG, Thank you for taking the time to share with us your compliments and comment. It gave us great pleasure knowing that you have enjoyed your stay thoroughly. And we will share your compliments to our staff as the motivation to continue to strive for excellent service. We all look forward to extend our warmest welcome to you on...

Brisbane, Australia
Reviewed 4 weeks ago via mobile

We spent 8 nights at Cityview Hong Kong. When we booked in we were tired and got a little lost at reception. Thank goodness the staff were used to it and were very good at direct us. Our rooms were clean and comfortable. The restaurants and breakfasts were a wonderful mix of eastern and western and very delicious in our...

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Helpful?
Thank Chris C
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear Chris C, Thank you so much for taking the time to share your experience with us. We are delighted that you had such an enjoyable stay and thank you for your compliments. Your support is very much appreciated. We look forward to welcoming you back very soon and thank you for staying with us.

Singapore, Singapore
Reviewed 4 weeks ago

Location definitely excellent without saying, lobby staff service is good and friendly. Think I am staying in the old wing, thus the furnishing a bit old but the bed is fine no complaint. Only issue is the mineral water supply which every hotel will replace the new bottles to the numbers of occupant but ours need to call for the...

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Helpful?
Thank skbtn2016
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear skbtn2016, Thank you for choosing The Cityview in Hong Kong. We will certainly share your comments with the team for review and further improvement. We hope to have another opportunity to welcome you back and offer you a most pleasant stay in the near future

Reviewed 4 weeks ago

The location is excellent, very near to YMT station. Walked in one direction will reach ladies' market and in the opposite direction, the temple market. Supermarket, eatery, fast food all just around the corner. The hotel has two wings. Was allocated a room on the older wings. Room was a bit smaller compared to the room I stayed previously from...

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Helpful?
Thank SK F
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear SK F, Thank you for taking the time to share your experience with us. We appreciate your nice compliments as a motivation for us to continue to strive for excellent service. Once again, thank you for choosing The Cityview and we all look forward to welcoming you back in the near future.

Singapore, Singapore
Reviewed 13 December 2016

I recently stayed two nights at the Cityview Hotel on Kowloon Island. All aspects of my stay was excellent: wonderful staff, very comfortable and quiet room, and very good food in the hotel's three restaurants.

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Thank Daryl R
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear Daryl R, Thank you for taking the time to share your experience with us. We appreciate your nice compliments as a motivation for us to continue to strive for excellent service. Once again, thank you for choosing The Cityview and we all look forward to welcoming you back in the near future.

Melbourne, Australia
Reviewed 12 December 2016

When checking in I presented my family of 3 passports. The front desk checked my booking and stated that my booking was missing my middle name. My immediate response was “your website did not request for my full name, if you wanted my full name as it appears on the passport then your website should have stated that.” He ignored...

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Helpful?
Thank Explorer_LL
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear Explorer_LL Thank you for staying with The Cityview on your recent visit. We are sorry that your stay fell short of expectation and have taken your comments full to heart. You may rest assured that we would strive on improving our services and facilities. We hope to have another opportunity to welcome you back and offer you a most...

Reviewed 12 December 2016 via mobile

Wasn't expecting too much from the hotel, but I was delighted at how even a basic hotel could exceed my expectations. Checked in at 1am, staff at front lobby was very friendly. Room is clean. Even though there wasn't much of a view, we were kept was warm and happy for the night. 👍🏻

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Thank Irene S
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear Irene S, Thank you so much for taking the time to share your experience with us. We are delighted that you had such an enjoyable stay and thank you for your compliments. Your support is very much appreciated. We look forward to welcoming you back very soon and thank you for staying with us.

Singapore, Singapore
Reviewed 11 December 2016

Stayed for a late November night and had booked via hotel's website. I was upgraded to a deluxe room on the 12th floor. It was not facing the main road so it was quiet. Check-in and-out processes were fast and efficiently done. We were given a room without extra charge despite arriving 40mins earlier than 2 pm. Cityview staff were...

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Helpful?
Thank Veldalight
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear Veldalight, Thank you for choosing The Cityview in Hong Kong. We will certainly share your comments with the team for review and further improvement. We hope to have another opportunity to welcome you back and offer you a most pleasant stay in the near future

Singapore, Singapore
Reviewed 8 December 2016

This hotel is just 2 mins walk away from YMT station. Lots of good food around within walking distance. Comfortable room size. Staffs were helpful until the last day when we checked out, none of the staff came to help us to load our luggages into the cab, but fortunately we have a very friendly and efficient taxi driver.

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Helpful?
Thank justjacejade
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear justjacejade, Thank you for choosing The Cityview in Hong Kong. We will certainly share your comments with the team for review and further improvement. We hope to have another opportunity to welcome you back and offer you a most pleasant stay in the near future

Singapore, Singapore
Reviewed 7 December 2016

Arrived early morning at the hotel and was extended an early check in without charges. Staff are helpful and friendly as usual. The hotel did a simple and nice renovation to the lobby and it create a different feel altogether. The plants add a touch of freshness while you enter the hotel and it liven up the lobby as you...

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1Thank sgktraveller
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Dear sgktraveller, Thank you for taking the time to share with us your compliments and comment. It gave us great pleasure knowing that you have enjoyed your stay thoroughly. And we will share your compliments to our staff as the motivation to continue to strive for excellent service. We all look forward to extend our warmest welcome to you on...

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Staying in Jordan / Yau Ma Tei

Neighbourhood Profile
Jordan / Yau Ma Tei
The Jordan and Yau Ma Tei neighbourhood is where you will find some of the more authentic areas of Hong Kong. Not as glamourous or busy as its neighbours Mong Kok to the north or Tsim Sha Tsui to the south, Yau Ma Tei is often mistakenly overlooked by visitors on their trips to Hong Kong. Exploring parts of this area makes you feel like you’ve been transported back in time. A large part of the neighbourhood draws from the rich history of Temple Street, stretching from Jordan to Yau Ma Tei, where a mix of dai pai dongs (outdoor restaurants), market stalls, fortune tellers and old karaoke bars bring out the history and culture of the area. The neighbourhood is a showcase of diversity – different ethnicities, cultures, and a mix of old and new.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Book direct with promotion code "CVLP" to enjoy extra discount. Ideally situated in downtown Kowloon adjacent to the bustling Nathan Road, The Cityview is right at the heart of the territory's transport hub to all destinations. It's a 45-minute drive from the Hong Kong International Airport and just a minute walk away from the Yau Ma Tei MTR station with a host of popular chain stores and great dining outlets nearby for you to enjoy. Also, just 10 minutes away on foot are some of the most famous tourist and commercial attractions like the Ladies' Market, Jade Market, Temple Street Night Market and many others, making The Cityview the ideal destination for both business and leisure travellers. The Cityview does many things to help protect the environment. We conserve energy and water, reduce waste, and operate in a sustainable manner. Recently, the environmental performance of The Cityview has been recognised by EarthCheck; the travel and tourism industry's leading environmental management, benchmarking and certification company. Based on the benchmarking assessment report from EarthCheck, in addition to having a Sustainability Policy in place, the indicators on Energy Consumption, Greenhouse Gas Emissions, Portable Water Consumption and Waste Sent to Landfill of the property are at or above the best practice level, which is an achievement to be highly commended. ... more   less 

Additional Information about The Cityview Hong Kong

Address: No.23 Waterloo Road, Kowloon, Hong Kong, China
Region: China > Hong Kong > Jordan / Yau Ma Tei
Price Range: €83 - €189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Cityview Hong Kong 3.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
The Cityview Hong Kong Hotel Hong Kong
Cityview Hotel Hong Kong
Cityview Hong Kong
Hotel Style:
#48 Best Value Hotel in Hong Kong
#71 Family Hotel in Hong Kong
#90 Business Hotel in Hong Kong
#90 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The Cityview Hong Kong staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have found the best value booking directly through the hotel, compared to third-party sites.”
 of 5 bubbles twentyofive, 8 Jan 2017 | Read review
“Ask for a deluxe room upgrade, so you get a mobile phone with unlimited internet and free calls to few countries.”
 of 5 bubbles Arvindreams, 7 Jan 2017 | Read review
“Do more research before booking.”
 of 5 bubbles A4847UGjackl, 1 Jan 2017 | Read review
“Go for the executive room”
 of 5 bubbles sgktraveller, 7 Dec 2016 | Read review
“The deluxe rooms are excellent quality”
 of 5 bubbles Phoebe4912, 29 Nov 2016 | Read review
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