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1 Austin Road West, Kowloon Station, Kowloon, Hong Kong China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (6451)
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Panoramas (65)
Videos (4)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from W Hong Kong
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 803 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
Escape, Excite, Explore. Located conveniently in the buzzing West Kowloon, W Hong Kong dazzles with its Whatever/Whenever® service philosophy and imaginative sensory experience. West Kowloon Harbor’s magnificent view, award-winning bliss® spa, artsy-yet-versatile business facilities and function space, whimsical recreation facilities, two signature restaurants Sing Yin Cantonese Dining and KITCHEN, the epicenter of what’s new/next WOOBAR, and the highest outdoor poolside bar in Hong Kong WET® DECK all make for an unforgettable stay. This 393-room property further amplifies the experience with all things new/next from fashion, music, design and fuel through splendid “W happenings”.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Kids stay free
Valet parking
Paid public parking on-site
Wifi
Paid internet
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Nightclub / DJ
Highchairs available
Strollers
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Bathrobes
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand films
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Ocean View
Languages Spoken
English, French, Chinese, Korean

Location

Full view
99Great for walkers
Grade: 99 out of 100
62Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
6561Reviews41Q+A100Room tips
Traveller rating
  • 5,542
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  • 131
  • 48
  • 26
Time of year
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Language
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Popular mentions
Oc wrote a review 12 Jan
Hong Kong, China1 contribution
I have booked one night in W to celebrate my mum’s birthday, the package includes breakfast and dinner buffet. The experience was amazing and service was top notch. We arrived at 2pm and the suite was ready. Check in process was fast and hassle free. The team has prepare a little set up in the room which was a big surprise and we did received a cake with hand written card from Rita in the evening. The dinner buffet was great too, a lot of food selection and they are all delicious. We had breakfast early next morning, it was peaceful and we can enjoy the sunshine by the window. The location of the hotel is very convenient too, it is right above MTR station and just 15 mins walk to west kowloon district. Will definitely come back again and recommend to out friends.
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Date of stay: December 2021Trip type: Travelled with family
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Response from W Hong Kong, Other at W Hong Kong
Responded 1 week ago
Hello Explore08313217112, Happy belated birthday to your mom! We are so happy that you enjoyed your stay, the birthday surprises, and the dining experience at W Hong Kong! Our Talent are always passionate in delivering distinctive W experiences to our guests and making their special occasions memorable. We will surely pass on your kind words to Rita, she will be flattered! We are so grateful for your continuous support and thank you again for such a perfect review! Best wishes, Matthias Vogt, General Manager
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Hanson TSANG wrote a review 6 Jan
Hong Kong, China51 contributions18 helpful votes
This is the most impressive staycation I had recently especially it’s for my birthday celebration. Your outstanding service made me a remarkable and memorable stay. I wanna take this opportunity to show my appreciation to Sammy Yick (Staycation arrangement), Sandy (Check-in arrangement) and Eddie Leung (Check-out arrangement) for their excellent service during my stay. Sammy arranged me a fantastic room and birthday cake for me, Sandy guided me to the spa and arrange other facilities when I’m waiting the room, Eddie helped me to store my luggage and arranged my dinner in Sing Yin. All of them provided impressive service in a superb polite manner especially during this peak season. I was very impressed by the birthday cake too, delicious and very “IG”able. I look forward to coming back again in the future. Please help me to deliver this message to all the above staff and may I wish them and your company to have a successful and wonderful career in the future.
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Date of stay: January 2022Trip type: Travelled with friends
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Response from W Hong Kong, Other at W Hong Kong
Responded 2 weeks ago
"Hello hanson_junior, Happy belated birthday and thank you for your genuine review! We are so happy that you had a memorable stay. It is so great to hear that Sammy, Sandy, and Eddie made your stay a smooth and unforgettable one, we will definitely pass on your thoughtful praise! With our commitment in delivering Whatever/Whenever service, we strive to provide tailor-made experiences, adding more W surprises to create an exceptional birthday staycation. Let us know when you're ready for your next surprise, our team are excited to have you back! Best wishes, Matthias Vogt, General Manager
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Freddy wrote a review 6 Jan
Hong Kong, China1 contribution1 helpful vote
The service at the Hotel is exceptional . Notably , staff at the Kitchen and the check up are very friendly and helpful, such as Yenny, Brian, just to name a few. All my family members have had very good experience. In fact, their kindness and willingness to help stand out from a lot of hotels.
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Date of stay: January 2022Trip type: Travelled with family
1 Helpful vote
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Response from W Hong Kong, Other at W Hong Kong
Responded 2 weeks ago
Hello Dreamer68419958917, We are glad to know that you had a great dining experience with your family at KITCHEN! We will surely pass your encouraging words to the KITCHEN team, especially to Yenny and Brian. Thank you for your amazing review and we look forward to serving you, hopefully in the near future! Best wishes, Matthias Vogt, General Manager
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BTScully wrote a review 3 Jan
1 contribution
第二次黎Kitchen 食自助餐,今次一行7大1細同家人食生日飯,食物質素同環境都好,可惜2次都無長腳蟹,有少少失望。但員工服務態度良好 one of the staff Yenny is very helpful and cheerful, really enjoy the dinner as a birthday celebration for my family member here.
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Date of stay: January 2022Trip type: Travelled with family
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Response from W Hong Kong, Other at W Hong Kong
Responded 3 weeks ago
親愛的BTScully, 感謝您蒞臨KITCHEN慶祝生日!很榮幸得悉您滿意在KITCHEN的用餐體驗!很高興我們能讓您感覺到香港W酒店親切及仔細的服務。我定會把您對Yenny的讚賞傳達給她。團隊定會繼續努力,為客人創造更多驚喜難忘的慶祝體驗,期望於不久的將來能再次為您打造更多美好回憶! 香港W酒店總經理傅國賢敬上
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Perry B wrote a review Dec 2021
Hong Kong, China2307 contributions1711 helpful votes
I just had the most fantastic stay for my birthday,. It was a very moving occasion because the excellent staff really 'stepped up to the plate' to make my experience super memorable. From the time I stepped into the Lobby on 29th December, the day before my birthday, I was made to feel welcome and valued. The Reception experience was highly efficient yet personable and pleasant, for example. Best of all was the outstanding service that I received from Daniel in Kitchen who is a super courteous and super professional staff member who truly embodies the highest ideals of service and polite, yet genuinely friendly interaction. I had also enjoyed his sterling service during my stay in November. Should circumstances permit. I would be delighted to come and stay again.
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Date of stay: December 2021
Value
Service
Sleep Quality
Room Tip: I loved my corner room, 2110. These-10 rooms afford great views.
See more room tips
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Response from W Hong Kong, Other at W Hong Kong
Responded 3 weeks ago
Hello Perry B, Happy belated birthday! We are so delighted that you enjoyed your stay and the birthday surprises! Our Talent are always passionate in delivering distinctive W experiences to our guests and making their special occasions memorable. We will surely pass on your kind words to the Talent mentioned, they will be flattered! We are so grateful for your continuous support and thank you again for such a perfect review! We hope to see you again soon! Best wishes, Matthias Vogt, General Manager
Read more
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PRICE RANGE
US$268 - US$373 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w hong kong hotel hong kong, w hotels hong kong, w hotel hong kong
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District
NUMBER OF ROOMS
393
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Frequently Asked Questions about W Hong Kong
Which popular attractions are close to W Hong Kong?
Nearby attractions include Sky100 Hong Kong Observation Deck (0.2 km), Elements (Mall) (0.09 km), and International Commerce Centre (0.2 km).
What are some of the property amenities at W Hong Kong?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and a pool.
Which room amenities are available at W Hong Kong?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at W Hong Kong?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at W Hong Kong?
Yes, paid public parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to W Hong Kong?
Conveniently located restaurants include Tosca di Angelo, Tin Lung Heen, and The Lounge & Bar.
Are there opportunities to exercise at W Hong Kong?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does W Hong Kong have airport transportation?
Yes, W Hong Kong offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at W Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does W Hong Kong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at W Hong Kong?
The staff speaks multiple languages, including English, French, Chinese, and Korean.