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Sofitel Forebase Chongqing

No.137 Keyuan Second Road, Jiulongpo District, Chongqing 400039, China
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Chongqing Zoo (Chongqing Dongwuyuan)
    3.1 km
  • 5 star hotel
  • Pool
Reviewed 13 October 2016
Very good hotel, with internation standards
Great: - Large & comfortable room. Great beds - Food... more
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657 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Hong Kong, China
Reviewed 25 October 2016 via mobile

Location is average. Hotel is definitely not up to standard expected from a Sofitel. I have been living in china for many years and still feel that many 5 star hotels often do not deliver on their international standard at all. Room is very old feel and not very clean. Wood panels on the wall seek dirty (greasy hand marks)....

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Helpful?
Thank bengrenon
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review

Dear Mr. Bengrenon, Thank you for choosing Sofitel Forebase Chongqing as your accommodation during your business trip in our lovely mountains city, Chongqing. I regret to hear that your overall experience did not meet your expectations and disappointing you which this is not what we in Sofitel expect to occur to our guest during the stay. Certainly I have shared...

Lyon, France
Reviewed 13 October 2016

Great: - Large & comfortable room. Great beds - Food selection - Caring and ENG speaking staff - decent Gym - clean Can be improved: - Swimming pool: shallow, unlit, and un-attractive - overall insulation (windows & doors)

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Helpful?
Thank Mandarayofficial
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review

Dear Mandarayofficial, Thank you for sharing your experience at Sofitel Forebase Chongqing. We are glad to hear that our rooms, bedding, cuisines and service quality did meet your expectations. We believe that you had a comfortable one during your previous stay in our hotel. Certainly I have shared your valuable feedback to our management team and please rest assure to...

Reviewed 5 October 2016 via mobile

I stayed 1night in here. Even stay only 1night, staffs try to give exceptional service to me. Especially, Gabriel, Soyoung,Jocelyn gave me wonderful service. I want to come to stay here again 처음 중경에 놀러 와서 첫날 소피텔에서 1박을 했습니다. 겨우 1박만 했는데요 여기가 좋구나 느낄만큼 서비스가 좋았어요. 특히 Gabriel, Soyoung, Jocelyn 직원은 볼때마다 반갑게 웃으면서 대해주셔서 기분이 좋았습니다.^^ 다음에...

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Helpful?
Thank jaegooj
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review

Dear Mr. Jaegooj, Thank you for choosing Sofitel Forebase Chongqing as your accommodation during your trip in our lovely mountains city, Chongqing. We are very glad to hear that our service quality fully met your expectations during your stay in our hotel. Certainly I have shared your nice feedback to our management team as well to Soyoung and Jocelyn as...

Europe
Reviewed 29 September 2016

Disregard any adverse comments because the hotel is under new management and none of the bad reviews fit our experience. We came with a large party from all over the world for a wedding held at the hotel. All of us in our group are long time seasoned travellers and we all agreed amongst ourselves that we have never had...

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Helpful?
1Thank bobbiQala_Gozo
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review

Dear bobbiQala_Gozo, We thank you for choosing Sofitel Forebase Chongqing as your accommodation on your family reunion in our lovely mountains city, Chongqing. We are more than happy to receive and read your valuable feedback regarding your previous stay in our hotel. Certainly I would share your review to our management team and I believe it will work as the...

Gloucester, United Kingdom
Reviewed 29 September 2016 via mobile

Have read some reviews that are not very complimentary. Can only say they must have stayed in a different hotel. The rooms are large and well equipped. But what really sets this hotel apart is the the staff who are, without exception, friendly and helpful. One even accompanied us to the bus station and bought our tickets and made sure...

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Helpful?
Thank 370Gillian
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review

Dear 370Gillian, Thank you for choosing Sofitel Forebase Chongqing as your accommodation during your holiday in our lovely mountains city, Chongqing. We are glad to hear your nice feedback and highly appreciate for sharing your magnifique experience in our hotel. This is wonderful to know your entire journey fully met your expectations. Certainly I would share this valuable feedback to...

Exeter
Reviewed 29 September 2016

What stood out for my wife and I were the staff and their enthusiasm towards helping and,making sure that any question or need of assistance was dealt with promptly and following this up to ensure that things at the hotel were still to our liking. The hotel itself was a little far from the main areas of Chongqing but with...

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Helpful?
1Thank DevonshireLad
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review

Dear DevonshireLad, Thank you for choosing Sofitel Forebase Chongqing as your accommodation during your holiday in our lovely mountains city, Chongqing. We highly appreciate your valuable feedback by sharing your experience during your stay in our hotel. We are glad to hear that you had a wonderful experience with your wife, this is what in Sofitel we aim to deliver...

Shanghai
Reviewed 28 September 2016 via mobile

We were staying at the Sofitel Chongqing before our cruise down the Yangtze river. For starters, the rooms were absolutely gorgeous and very comfortable. We were on the 19th floor which gave us a wonderful view of the city. Everything you would expect from a top grade hotel were met. Though the corridors were rather tired, it evoked a sense...

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Helpful?
Thank lindsay8
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review

Dear lindsay8, Thank you for choosing Sofitel Forebase Chongqing as your accomodation in Chongqing and we highly appreciate you shared your experience during your stay with us. We are glad to hear that our rooms conditions and facilities fully met your expectations based on Sofitel Brand. However, we regret to hear that our mango mousse cake did not meet your...

Qatar
Reviewed 7 September 2016 via mobile

Yes, the room is big and spacious and on first glance you would say it's a nice room. But when you start using the room then you'll know that it's not up to a 5-star hotel's standards. The air conditioning of the room doesnt get cold enough sp. at night when you need a good sleep. The water pressure in...

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Helpful?
Thank MsEL_D
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review

Dear MsEL_D, Thank you very much for taking the time to share your detailed feedback following your recent stay at out hotel. Your comments are highly appreciated as it provides us with the opportunity to improve. Please allow us to express our sincerest apologize for the communication barrier, specially our bedroom and bathroom condition as you mentioned above did not...

Vienna, Austria
Reviewed 28 August 2016

Very friendly and welcoming staff. Big and comfortable rooms. Breakfast a few notches above what you would expect with a great mix of Western (French toast!!) and Asian delights. Tested the very good Chinese restaurant.

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Helpful?
Thank Philipp_Austria1
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review

Dear Mr. Philipp, We thank you and appreciate a lot for sharing your wonderful experience in our hotel. We are glad to hear that your stay was fully met your expectations as mentioned the room itself was big and comfortable with friendly staffs. It was big efforts from our Executive Assistant Manager Mr. VInzenz to create a magnifique experience in...

Reviewed 25 August 2016

Although the hotel has been running for almost 9 years, honestly according to my own experience, the maintenance has been taken a very good care of, not to mention the nice hospitality I got in here, from the warm greetings at the entrance while check-in till the end of my stay we were in good hands all the time. If...

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Helpful?
Thank Ray T
SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review

Dear Mr. Ray Tang, We highly appreciate and thank you for sharing your wonderful stay experience in Sofitel Forebase Chongqing during your trip in our lovely mountains city, Chongqing. We are glad to hear that we could fulfill your satisfaction by meeting your expectations of the accommodation and our hospitality service. This is what in Sofitel we aim to deliver...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in Chongqing Economic and Technological Development Zone, the Sofitel Forebase Chongqing is one of the premier hotels in China. Featuring 464 rooms of pure indulgence, 3 divine restaurants and bars and state of the art conference facilities, thehotel offers unabashed luxury. Perfect for business or leisure trips with easy access to the airport and Chengjiaping Exhibition Centre. Nearby attractions include Chaotianmen dock of Three Gorges, Chiqikou Ancient Town and Tianchi Hot Spring. ... more   less 

Additional Information about Sofitel Forebase Chongqing

Address: No.137 Keyuan Second Road, Jiulongpo District, Chongqing 400039, China
Region: China > Chongqing Region > Chongqing
Price Range: €58 - €73 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Forebase Chongqing 5*
Number of rooms: 464
Reservation Options:
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Also Known As:
Sofitel Forebase Chongqing Hotel Chongqing
Accor Forebase Chongqing
Hotel Style:
#1 Spa Hotel in Chongqing
#3 Best Value Hotel in Chongqing
#3 Luxury Hotel in Chongqing
#8 Business Hotel in Chongqing
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Forebase Chongqing staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room not looking at the city - quieter”
 of 5 bubbles Mandarayofficial, 12 Oct 2016 | Read review
“not sure but I was in room 1515 which was roomy, quiet and had a view.”
 of 5 bubbles bobbiQala_Gozo, 29 Sep 2016 | Read review
“I don't think they would have a bad room”
 of 5 bubbles 521grahamc, 24 Jun 2016 | Read review
“go high for great views”
 of 5 bubbles marcopolo1964, 5 Nov 2015 | Read review
“there is no particular view..but the rooms are good”
 of 5 bubbles cukoo, 30 Mar 2015 | Read review
5 of 5