My Home ... is what I call The Four Seasons Beijing ♥️My Family ...is what I call the Saff💕!! I will never think twice when it comes to choosing a hotel in Beijing ! The service and the staff who provide the service go out of their way to ensure you a feel right at home. It has always been a breath taking experience and I highly recommend The Four Seasons Beijing !!! 👍🏻🤩
All is very good. I cannot complain about anything except the small glitch on the bill but was quickly corrected during checkout. Other than that, it's almost a perfect stay. The hotel staff is very nice and welcoming and very helpful. Room is a bit old style but you know this is the four season style. You get used to it and you can enjoy it. The Chinese restaurant I tried was great.
The check-in experience was exceptional. It was very kind and convenient. The service was impeccable and efficient. The hotel's decoration style has a strong sense of business, very advanced, but it’s family friendly for sure. Toiletries are Oulong with a light fragrance. The Italian restaurant Mio is so recommended. It would be better if breakfast had more selection. Will definitely stay again!
I would like to thank the Four Seasons:Beijing, Christian Poda (the General Manager) and the entire team at the hotel for a wonderful stay during a difficult time. First, my thoughts and sympathy for what the hotel, the city of Beijing and the country of China are going through with the coronavirus. My family and I arrived on the eve of the Chinese New Year. In advance of our arrival, the Four Seasons concierges (there were several, and all great) helped us arrange several tours and excursions. Their help took place over several weeks of back-and-forth emails. We changed our minds on dates not infrequently, and the concierge team was very accommodating. Unfortunately, upon our arrival, China started closing everything. We were able to go on an initial tour, but after that, nothing was available. The concierge team was very helpful in keeping us informed, and trying to arrange alternatives. After that, my family and I were pretty much confined to the hotel. Well, if you need to be confined to a hotel, this was a perfect one. The pool is amazing, and the gym is extensive with everything you’d want. Plus, with a great hotel restaurant (the breakfast brunch layout was superb) plus the additional Michelin-starred Cai Yi Xuan, the food and beverage was excellent. We spent a lot of time in the lobby of the hotel, which was beautiful, and the hotel team was super attentive, helpful and kind. What always impresses me about a Four Seasons hotel is their attention to detail, and Four Seasons: Beijing was excellent. They always knew and called us by name, and after just one breakfast, they knew how we liked our lattes: my wife with almond milk and mine with whole. This extended all the way to the cleaning of our rooms, and the extra touches the team did there. Because of what was happening in China, it was a stressful time period, but the Four Season’s team did everything to make us feel comfortable and help things feel normal. They really stepped up during a difficult time. Thank you so much!…
The concierge team was extremely helpful and courteous. They called for taxi/limo for each trip leaving and returning to the Hotel. They made sure that the drivers agreed to be paid by cash - since I do not have bank accounts usable in China. I can name several staff: Harry, Evan, Syl, Chris, Michael and Peter - the Chief Concierge. In particular, Mr. LI, Dong Henry purchased show tickets before my arrival - without asking for my oversea credit card guarantee. We were graced by the presence of Mr. Sebastien Boudon, Director of Food and Beverages, on Chinese New Year's Eve during uncorking of a champagne in the Bar/Restaurant. In the same facility, my appreciation went to Tucker, a server. He turns on the heating lamp and brings in a glass of warm water whenever we stepped out to the adjacent (outdoor) courtyard.…
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