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Grand Hyatt Beijing

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#35 of 6,437 Hotels in Beijing
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Grand Hyatt Beijing
Grand Hyatt Beijing
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2,702 Reviews from our TripAdvisor Community

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Showing 1,453: English reviews
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Tonbridge, United Kingdom
Reviewed today NEW

This was a lovely hotel to say it is so big. The staff on the whole are very helpful, and efficient. Ivy who works in the Italian restaurant really went out of her way to look after me, not just at dinner but helped with finding out which metro I should get and everything, it was so sweet of her....

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Helpful?
Thank Raghead67
NC
HOTEL’S FAVOURITE REVIEW
Reviewed 21 December 2016

I was travelling solo to Beijing after a business trip in another city in China. I wanted to make my travel as easy as possible, and staying at the Grand Hyatt looked like it would meet my needs. It is a brand I trust with good rooms and amenities, and I assumed an English speaking staff; They were able to...

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Helpful?
1Thank GSC4ever
About Hotel's Favourite Review
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear GSC4ever, thank you for posting on trip advisor! I completely agree with you. The airport VIP pick up service is just so convenient. Everyone is surprised to see our team just as they get off the plane and this makes their first minutes in the airport / city go so smoothly! Not even time to look at signs and...

Brisbane, Australia
Reviewed 3 days ago NEW

Great hotel location one of the best in town for a 5 star hotel. Club lounge excellent location with views across both sides of the hotel. Food and wine selection one the best i've seen in Grand Club and the service from all the staff friendly and attentive. Great Club for meetings as well as just some quiet time. Room...

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Helpful?
Thank JONWILL101
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear JONWILL101, thank you for taking the time to write about your positive experience at Grand Hyatt Beijing. It was a pleasure to host you and the entire team, especially in Grand Club, looks forward to welcoming you back. Sincerely, Gerald

New Delhi, India
Reviewed 6 days ago NEW

Excellent staff , thou not proficient in English right from bellboy to house keeping women , they were helpful n always smiling and trying to help.. It's my first time in Beijing and can't stop raving about this place

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank vamshidhary
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear vamshidhary, thank you very much for sharing your positive experience with the trip advisor community. We look forward to welcoming you back to our hotel. Feel free to reach out to us if you feel we can assist with anything. Sincerely, Gerald

Ocala, Florida
Reviewed 6 days ago NEW

I really enjoyed my stay here in Feb, 2017. The gym is very well equipped, pool is unique and realxing, restaurants are fantastic, and the location is central Beijing, modern hotel district, very pleasant place.The large bar downstairs has a very extensive collection of wine all displayed along the walls.

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Helpful?
Thank jrwshngtn
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear jrwshngtn, thank you for taking the taking the time to share your positive experience with the Trip Advisor community. It was a pleasure to have you as our guest and we look forward to welcoming you again in Grand Hyatt Beijing. Sincerely, Gerald Ursulet Hotel Manager Grand Hyatt Beijing

beijing, China
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank choongjinl
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

edison
Reviewed 2 weeks ago

I always stay at the Grand Hyatt while I'm in Beijing. So much of the hotel is excellent - the airport transfer, the in room check in, the pool / sauna / gym, wifi performance and housekeeping. During this trip I ran into trouble for the first time. My no-smoking room smelled like a tobacco factory and there was smoking...

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Helpful?
Thank richard l
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear Richard, Thank you for your loyalty to Grand Hyatt Beijing and I sincerely appreciate your taking the time out of your busy schedule to share your recent experience. You have clearly highlighted some areas in need of improvement and please rest assured that this will be shared will the management team for immediate action. Thank you once again for...

Chiang Mai Province, Thailand
Reviewed 2 weeks ago

Wonderful hotel located in the best place of Beijing, a short walk to Tien an men square and the Forbidden City. Much quality in everything, from the logic of the room, the enviroment, the amenities, the food, and the staff was extremely kind and efficient. Cant ask for more. I shall return.

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Helpful?
Thank Luca251062
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear Luca251062, glad to learn you had a great stay with us. The team will be very pleased to learn of your positive experience as the Trip Advisor posts are shared regularly with all to ensure we always strive for the highest quality of service. We look forward to your next visit! Sincerely, Gerald Ursulet Hotel Manager Grand Hyatt Beijing

Boston, Massachusetts
Reviewed 2 weeks ago

Overall amazing location near Tianan'men Square, National Museum, Forbidden City, Wangfujing Street, and central in the city with access to the Temple of Heaven, Olympic Stadia, Hutong, Housing lakes and nearby gardens. Service, by US hospitality standards, leaves a bit to be desired but this is fairly true across a lot of establishments in Beijing. It doesn't compare to Singapore...

Review collected in partnership with Hyatt Hotels
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Thank F4803TEdavidg
GeraldUrsulet, Hotel Manager at Grand Hyatt Beijing, responded to this review

Dear F4803TEdavidg, thank you for your positive review of our hotel and we are happy to hear that you found it to be ideally located for all key attractions in Beijing. I trust we will have the pleasure to welcoming you soon. Do let us know if you need any assistance and feel free to reach out to me directly...

Japan
Reviewed 2 weeks ago

In new center of Guangzhou, you will find an oasis for your stay away from home. Room is beautiful and have good view. Restaurant serve one of the best westaern food. Staff are well trained and eager to serve for you.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Akihiro S

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Hyatt Beijing is one of the finest hotels in Beijing and indeed China. In the prestigious Oriental Plaza in the centre of Beijing, the hotel is just minutes' walk from Tian An Men Square, the Forbidden City, the city centre and the Wang Fu Jing shopping street. ... more   less 

Additional Information about Grand Hyatt Beijing

Address: 1 East Chang'an Avenue, Dongcheng District, Beijing 100738, China
Region: China > Beijing > Tian'anmen / Wangfujing
Price Range: €154 - €258 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Beijing 5*
Number of rooms: 825
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Ctrip TA, Travelocity, Cheap Tickets, Hyatt Hotels Corporation, Agoda, Priceline and Jetsetter so you can book your Grand Hyatt Beijing reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Beijing Hotel Beijing
Beijing Grand Hyatt
Hyatt Beijing
Beijing Hyatt
Hotel Style:
#17 Family Hotel in Beijing
#23 Spa Hotel in Beijing
#29 Romantic Hotel in Beijing
#29 Business Hotel in Beijing
#33 Luxury Hotel in Beijing
#142 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Beijing staff and other travellers.
11 questions
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Questions? Get answers from Grand Hyatt Beijing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like English tea, then take your own, tea arrives in a cafetiere, and its quite bitter.”
 of 5 bubbles Raghead67, 29 Mar 2017 | Read review
“Stay in a Club room”
 of 5 bubbles JONWILL101, 26 Mar 2017 | Read review
“Ask to be upgraded.”
 of 5 bubbles 516richardl, 14 Mar 2017 | Read review
“We stayed half way up, center, no problems. Viewed front of hotel, nice.”
 of 5 bubbles StewardessFl, 7 Mar 2017 | Read review
“Be sure to check out the underground tropical pool and fitness area!”
 of 5 bubbles EuroAsiaJetter, 3 Mar 2017 | Read review
5 of 5