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Shangri-La Hotel Beijing

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#39 of 6,165 Hotels in Beijing
Certificate of Excellence
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1,582 Reviews from our TripAdvisor Community

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Showing 606: English reviews
Vancouver, Canada
Reviewed 2 days ago NEW

The rooms need updating and could have been cleaner. The "non-smoking" policy is apparently not strictly enforced; hallways smelled of smoke at certain times of the day. The room smelled of stale smoke at times.

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Helpful?
Thank Sheeners_views
Kolkata (Calcutta), India
Reviewed 1 week ago NEW

This was my first trip to Beijing , China and the quality of the stay and the service at the Shangri La, definitely enhanced my experience, Its a beautiful property. The lobby is huge and beautifully decorated (specially the flower arrangements), and can be a nice place to relax in the evenings, with live music going on. The rooms are...

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Helpful?
Thank Sohniragini
ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel Beijing, responded to this review

Dear Sohniragini, thank you so much for taking time to share your review on TripAdvisor. We are sincerely pleased that you had an enjoyable experience with us. We appreciate your positive comments about the guestrooms, restaurants and attentive colleague. We look forward to welcoming you back to the hotel in the near future. Thank you and best regards Stephan Kapek...

Bengaluru, India
Reviewed 1 week ago

Good rooms , great breakfast , helpful staff and most importantly .. staff understands English from bell boy , front desk to in room dining. I stayed on 15th floor and room was nice , spacious & comfortable.

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Helpful?
Thank sachinw15
ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel Beijing, responded to this review

Dear sachinw15, thank you for sharing your good comments during your recent visit. We are pleased that you had such an enjoyable stay experience with us and we sincerely welcome your positive impression about our colleague and hotel facilities. We look forward to welcoming you back in the near future. Thank you and best regards Stephan Kapek General Manager

Reviewed 1 week ago

This hotel is just perfect, it's got a lot of features within the room and outside it as well. I really went with my family so we were expecting a little bit of decency with the other guests and I wasn't disappointed being familiar with the people of Beijing. The other thing I really enjoyed was their room service and...

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Helpful?
Thank Elliot B
ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel Beijing, responded to this review

Dear Elliot B, thank you for staying at Shangri-La Hotel, Beijing and for taking the time to share your experience, we are delighted that you had such an enjoyable experience with us. We appreciate your positive comments about our guestroom, Health Club and Room Service. We look forward to welcoming you back in the near future. Thank you and best...

Shanghai, China
Reviewed 2 weeks ago

From hotel to airport,the traffic is normally not heavy, it is a very important thing in this capital city. This wonderful hotel has two buildings and one stylish beautiful huge garden, the staff is kindly and efficient, and the F&B is good. Obviously you can trust and choose this five star hotel for your trip!

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Helpful?
Thank atelier_0
ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel Beijing, responded to this review

Dear atelier_0, thank you for sharing your good comments about your recent stay in our hotel. We are delighted that you enjoyed a memorable time with us. We look forward to having you back with us soon. Thank you and best regards Stephan Kapek General Manager

Houston, Texas
Reviewed 3 weeks ago

I stayed in the Shangri-La in Beijing the first 3 days of my journey through Asia and now I'm here for 6 nights at the Shangri-La in Taipei. The Shangri-La is the epitome of great customer service! Consistent experience regardless of location! That is very important! They deliver an impeccable experience. It is truly a first class institution (hate to...

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1Thank Eddie T
ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel Beijing, responded to this review

Dear Cs2011, thank you for choosing Shangri-La Hotel, Beijing for your business trip and for taking the time to share your feedback with us. We are delighted that you had such enjoyable experience with us and it is always great to hear from our valued guests. We look forward to welcoming you back to the hotel in the near future....

Memphis, United States
Reviewed 4 weeks ago

This was an outstanding hotel. The room was very nice, quite large and elegant. Note that we stayed in the Garden section of the hotel - which is not even the most expensive section available. The bathroom was very nice and the maid service excellent. Perhaps the best part of this hotel was the overall service. The concierge staff was...

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Helpful?
Thank Randolph D
ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel Beijing, responded to this review

Dear Randolph D, thank you so much for taking some moments to share your review on TripAdvisor. We are delighted that you had such an enjoyable stay experience and to know that our team looked after you. As you mentioned, our airport transfer pricing includes airport butler service which is particularly convenient for first time visitors to Beijing. Once again,...

Boca Raton, Florida
Reviewed 4 weeks ago via mobile

Excellent stay... nothing less to expect from this great Hotel and it's super kind attention to customers.... the best lounge ever !!! Nicole from the lounge as well as the opening of the new Azur restaurant are amazing places and people to share with. The high management team I meet is really customer oriented executives, great and super kind to...

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Thank EZ_OM_13
ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel Beijing, responded to this review

Dear EZ_OM_13, thank you for choosing Shangri-La Hotel, Beijing for your business trip and for taking the time to share your feedback with us. We are delighted that you had such an enjoyable stay experience and to know that our team looked after you. Once again, thank you four sharing photos and we look forward to welcoming you back to...

Los Angeles, California
Reviewed 4 weeks ago

Excellent Club Lounge. Staff are genuinely friendly and eager to help. One area for potential improvement: staff in the Club Lounge should spend more time checking on customers rather than congregating at the desk and chatting with each other. This small suggestion needs to be taken in the larger context of the complete satisfaction I had on this and earlier...

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Helpful?
Thank prof941
ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel Beijing, responded to this review

Dear prof941, thank you so much for taking some moments to share your review on TripAdvisor. We sincerely welcome your comment pertaining to your experience in our Valley Wing Lounge (Club Lounge). Rest assured such observation is greatly valued and will definitely help us to further improve on our service delivery. We look forward to welcoming you back to the...

Shanghai, China
Reviewed 4 weeks ago via mobile

This was my first stay at this Shangri La --Garden Wing -- in a Superior Room with King Bed. Check in was smooth and the room was in standing order when I arrived, including the welcome fruit which is always a nice touch. Layout and amenities were as expected and in line with other Shangri La hotels although the bathroom...

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Thank London_UKTravella
ShangriLaBeijingMgmt, General Manager at Shangri-La Hotel Beijing, responded to this review

Dear London_UKTravella, thank you for sharing your comments for your recent stay with us. We certainly appreciate your positive comments about our hotel and attentive staff. If you have chance to visit us next time, I would recommend that you book our Valley Wing Premier Room along with Valley Wing complimentary services that are indeed a favorite of our many...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located in the west of Beijing at the heart of the financial and technological district and within close proximity to some of China’s most magnificent historical sites, the Shangri-La Hotel, Beijing is only 30 minutes from the Capital Airport, providing an ideal location for both business and leisure travelers. The hotel has a total of 670 well-appointed guestrooms and 7 exceptional restaurants and bars. Well-equipped health club is welcomed by the health conscious and fitness-motivated guests. Shangri-La’s exclusive spa, CHI offers some of the largest and most luxurious private treatment suites to the city. For grand or intimate events, hotels’ two ballrooms and 28 function rooms are perfect choices. ... more   less 

Additional Information about Shangri-La Hotel Beijing

Address: No.29 Zizhuyuan Road, Haidian District, Beijing 100089, China
Region: China > Beijing > Yuanda Road
Price Range: €101 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Beijing 5*
Number of rooms: 670
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Shangri-La Hotels and Resorts, Travelocity, Booking.com, Priceline, HotelTravel.com, Odigeo, Agoda, Cheap Tickets, Hotels.com, Ctrip TA and Jetsetter so you can book your Shangri-La Hotel Beijing reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Beijing
Shangri La Beijing
Hotel Style:
#23 Romantic Hotel in Beijing
#24 Business Hotel in Beijing
#25 Spa Hotel in Beijing
#36 Luxury Hotel in Beijing
#37 Family Hotel in Beijing
#120 Best Value Hotel in Beijing
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel Beijing staff and other travellers.
4 questions
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Vancouver, Canada

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Questions? Get answers from Shangri-La Hotel Beijing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If there is a Shangri-La in a city you are visiting don't look any further--the only place to stay!”
 of 5 bubbles Cs2011, 15 Nov 2016 | Read review
“Rear view might be best for tranquility, but front view captures some of Beijing.”
 of 5 bubbles randolphd906, 13 Nov 2016 | Read review
“book suite with club lounge benefits”
 of 5 bubbles notfussy2012, 5 Nov 2016 | Read review
“I always like the room to be the furthest from the elevator which means less foot traffic no matter where you are.”
 of 5 bubbles K699HYdans, 21 Oct 2016 | Read review
“We asked for an upgrade and received it free of charge!”
 of 5 bubbles B5106PGandrewk, 10 Sep 2016 | Read review
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