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Swissotel Beijing Hong Kong Macau Center

1,445 reviews
#71 of 6,606 Hotels in Beijing
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Traveller (352)
Room & Suite (248)
Dining (72)
Overview
  • Excellent27%
  • Very good47%
  • Average18%
  • Poor6%
  • Terrible2%
Travellers talk about
“subway station”(117 reviews)
“airport express”(28 reviews)
“exit c”(17 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,445)Write a Review
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All reviewssubway stationairport expressexit cexecutive floorbit datedswimming poolconvenient locationeasy accessexcellent locationbusiness travellersring roadchinese restaurantbreakfast buffet isan upgradesilk markettaxi driverforbidden city
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1 - 5 of 852 reviews
Reviewed 2 weeks ago

The room was too cool at night ...and not clean enough.....only good thing is the location just outside the trains station...and upon check in i got a few baggage and the staff just looking at me never ask to help me..... i fell like this...More

Review collected in partnership with swissotel.com
Thank yidingh2018
Response from Jason W, Director of Guest Experience at Swissotel Beijing Hong Kong Macau CenterResponded 2 weeks ago

Dear yidingh2018, Thank you for participating our guest satisfaction survey as well as taking the time to share your experience here on the recent stay with us at Swissôtel Beijing. I am sorry that your experience did not meet your expectations; please allow me to...More

Reviewed 2 weeks ago via mobile

I visited here with my family and we had one twin room and one double which conveniently could open up to one another if you asked. The staff were more than helpful, and the room service breakfast was very handy for the days when we...More

Thank Maddylion
Reviewed 2 weeks ago via mobile

I’ve checked out so many hotels in Beijing over the last 2 years. Proximity to the Airport express to avoid traffic is a big incentive. A room with a good bed, cable Tv for news, bathrobe and slippers are the min. I read all the...More

Thank Motherhen38
Response from Jason W, Director of Guest Experience at Swissotel Beijing Hong Kong Macau CenterResponded 2 weeks ago

Dear Motherhen38, Warm greetings from Swissotel Beijing. Thank you for taking the time to share your experience on the recent stay with us. Your feedback has been objective yet accurate. We, at Swissotels, are striving for exellence in service though we are undergoing the challenge...More

Reviewed 3 weeks ago via mobile

Stayed there last night and found it was a good value for money for this location and including breakfast. Location is close to sanlitun and the clubs area, has subway just in front so it is convenient to travel as Beijing traffic is terrible. Lobby...More

Thank Swissfreerider
Response from Jason W, other at Swissotel Beijing Hong Kong Macau CenterResponded 3 weeks ago

Dear Swissfreerider, Thank you for taking the time to share your feedback on the recent stay with us. We are very pleased to see that you had enjoyed your stay and our service had met your expectations. You are correct, we at Swissotel Beijing are...More

Reviewed 3 weeks ago

It is always a pleasure to stay at Swissotel, Beijing. The main reasons I return to this place whenever I am in Beijing (which is almost monthly) are: Nice atmosphere, professional and kind personnel and excellent location. What more can one wish fore?

Review collected in partnership with swissotel.com
Thank khalfsen
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Pool
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$89 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Beijing
#42 Spa Hotel in Beijing
#50 Best Value Hotel in Beijing
#64 Luxury Hotel in Beijing
#78 Business Hotel in Beijing
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$89 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Beijing
#42 Spa Hotel in Beijing
#50 Best Value Hotel in Beijing
#64 Luxury Hotel in Beijing
#78 Business Hotel in Beijing
Room types
Suites, Non-Smoking Rooms
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Traveller (352)
Room & Suite (248)
Dining (72)
Pool & Beach (9)
Amenities (39)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Wilro86
9 February 2018|
Answer
Response from Kc S | Reviewed this property |
Best to alert hotel about your arrival time, my co has a corporate account for over a decade and they never cancel the booking because of late arrival.
0
Votes
Thanh Huyen T
17 June 2017|
AnswerShow all 7 answers
Response from Sara P | Reviewed this property |
Hello! They provided free Wi-Fi to our rooms, however the speed was a little bit limited. Have a nice journey!
1
Vote
Andrew C
10 January 2017|
AnswerShow all 4 answers
Response from Brian_from_Boronia | Reviewed this property |
Hi - didn't use a taxi. Got straight onto the train at the airport to Dongzhimen then changed to the Blue No 2 line for one stop to Dongsi Shitiao, right next to the hotel.
2
Votes
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12345
Room Tips
"Try higher floors."
Read review
"Our rooms faced away from the street and was very quiet."
Read review
"Not too far from Sanlitun, try to not pay for breakfast and just go out near the hotel for something better."
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"Executive Club rooms are well worth the extra cost."
Read review
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