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Mercure Beijing Downtown

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Traveller (201)
Room & Suite (83)
Dining (17)
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Overview
  • Excellent29%
  • Very good40%
  • Average20%
  • Poor8%
  • Terrible3%
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AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (396)
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All reviewsnice hoteltea coffee making facilitiesdecent staysmall thingsbreakfast was includedfood streetgroup tourbusiness tripthe air conditioningchinese foodstayed here for nightspleasant staycomfortable roomsdumplingsenglishchinataxi
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21 - 25 of 240 reviews
Reviewed 17 November 2017 via mobile

Nice room and bathroom with plenty of amenities toothbrush/paste, comb, sewing kit soap, shampoo/conditioner and 2 free bottles of water per day. The room however was very warm and thermostat could not be changed, luckily the window opened so fresh air could be obtained, but...More

Thank gEmZo1
Response from Mercure_Beijing, Public Relations Manager at Mercure Beijing DowntownResponded 19 November 2017

Dear gEmZ01, Thank you so much for taking the time to share your valuable feedback with us. This means so much to us and we deeply appreciate this. We were so happy to hear of your experience with us and that we met your needs....More

Reviewed 15 November 2017

The room was clean and comfortable but the carpeting was worn and dated. Mini frig was not very cold even on the coldest setting. Best feature of this hotel was the breakfast....one of the best breakfast spreads in China. Coffee tasted good, Eggs made to...More

Thank rlunder
Response from Mercure_Beijing, Public Relations Manager at Mercure Beijing DowntownResponded 16 November 2017

Dear Rlunder, Thank you so much for taking the time to share your feedback with us. as a hotel that is constantly changing with demands , we try to do our best to meet all our guests expectations and needs. I am so happy you...More

Reviewed 15 November 2017

My wife and I spent 3 glorious days at this hotel with 5 star service. The location was quite central with a convenience store just across the road from the main entrance of the hotel. The hotel was just 4 levels high and very spacious....More

Thank Errol M
Response from Mercure_Beijing, Public Relations Manager at Mercure Beijing DowntownResponded 16 November 2017

Dear Errol, Thank you so much for taking the time to share your feedback with us. This means so much to us and we deeply appreciate this. We were so happy to hear that you enjoyed your stay with us . We hope to have...More

Reviewed 12 November 2017 via mobile

This hotel feels like it has seen better times. The carpets are old and the chandelier looks bit wary. The hotel itself is about three building which is fragmented. The service is not very good and it was only saved by some excellent Nepali staff...More

Thank fafner23
Response from Mercure_Beijing, Public Relations Manager at Mercure Beijing DowntownResponded 16 November 2017

Dear Fafner, Thank you for taking the time to share your honest feedback with us. We are so sorry for our imperfect service,hope you could kindly forgive us. Please rest assure that I will be sharing your feedback with my entire team, and We will...More

Reviewed 24 October 2017

On entering the Hotel it looked very pleasing to the eye. But once we arrived at the Reception Desk there was no communication possible because no one could speak English. After giving them our credit card details and 1000RMB we went to our room. It...More

Thank flashjack92
Response from Mercure_Beijing, Public Relations Manager at Mercure Beijing DowntownResponded 27 October 2017

Dear Flashjack92, Thank you so much for taking the time to share your very kind words and honest feedback. We are so sorry for our imperfect service, hope you could kindly forgive us. Please rest assure that I will be sharing your feedback with my...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Spa
Indoor pool
Details
Price range
US$81 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#122 Luxury Hotel in Beijing
#244 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#122 Luxury Hotel in Beijing
#244 Best Value Hotel in Beijing
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (201)
Room & Suite (83)
Dining (17)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
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Heather O
16 April 2018|
AnswerShow all 4 answers
Response from Errol M | Reviewed this property |
Breakfast from 6:30am to 10:30am Excellent selection which I feel sure that you will enjoy. You can request for something special, and the breakfast staff will certainly accomodate you.
0
Votes
redsded
16 February 2017|
Answer
Response from w0rldturist | Reviewed this property |
Hi, this hotel is around 20 min in taxi from Forbidden city, and around 35 from Heaven temple, for you to have an idea. We only use taxi from the hotel, and the concierge was really helpfull with this matter. Have a nice... More
0
Votes
w0rldturist
6 December 2016|
AnswerShow all 2 answers
Response from Paul F | Reviewed this property |
I included breakfast in the room rate
1
Vote
Room Tips
"Just don't bother going there!"
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"Two Storery Suites are very spacious and comfortable but situated in a different building"
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"2nd floor smells of smoke"
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"only issue with noise is that the auto-door closer on our room would slam the door."
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