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Aloft Beijing Haidian

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Traveller (171)
Room & Suite (32)
Dining (5)
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Overview
  • Excellent27%
  • Very good43%
  • Average22%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (253)
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1 - 5 of 84 reviews
Reviewed 11 March 2018

The rooms are clean and good size. But still notice the smoking although asked twice at the reception. The standard reply is all non-smoking rooms. With a 15% high price, the four point by Sheraton next doors are definitely better by miles, especially for SPG...More

1  Thank BobBobGolden
Response from 鸿华 张, 总经理 at Aloft Beijing HaidianResponded 4 weeks ago

Dear BobBobGolden, Thank you for sharing your experience here on TripAdvisor. We are sorry to hear about your grievances and we are truly concerned to hear of your experience. I will sincerely appreciate if you could please share more details with me via mona.wang@fourpoints.com for...More

Reviewed 8 March 2018

As an SPG Platinum member, I've been to my share of hotels, many in China. While I'm well familiar with the Chinese interpretation of "Non-Smoking," this is the first hotel I've experienced where my room is persistently filled with the odor of second hand smoke....More

Thank dtaroundtheworld
Response from 鸿华 张, 总经理 at Aloft Beijing HaidianResponded 9 March 2018

Dear Melbcollege, Thank you for staying at Aloft Beijing Haidian Hotel and sharing your experience here on tripadvisor. We sincerely apologize for the inconveniences happened during your stay. Your comments about the smell of second-hand smoke in the room have been reported to the entire...More

Reviewed 22 November 2017 via mobile

Well, starting my trip from USA and landing in Beijing one thing unusual happens. I LOST MY PASSPORT. No hotel would let me in, so did this hotel, but the manager was so cooperative that he helped through out the process and took me to...More

Thank Avishake S
Response from 鸿华 张, 总经理 at Aloft Beijing HaidianResponded 8 December 2017

Dear Avishake S, Many thanks for your recent visit and share your experience of the hotel and it is a pleasure to know you enjoyed the hotel. We look forward to your return in the near future. Kindest regards, Owen Zhang General Manager

Reviewed 17 November 2017 via mobile

As SPG travelers, we are used to higher standards... the room was small even the staff said we were upgraded. All the construction is made cheap and start to fall apart, cleaning is not well done and the shower water way out was rusty. Service...More

Thank Swissfreerider
Response from 鸿华 张, 总经理 at Aloft Beijing HaidianResponded 8 December 2017

Dear Swissfreerider, Thank you for staying at Aloft Beijing, Haidian and sharing your experience here on tripadvisor. We sincerely apologize for the inconveniences happened during your stay. I have gone in details through your points with all our team in the hotel and I am...More

Reviewed 5 November 2017 via mobile

We made reservations here in September and had a confirmation number through a booking service. Upon arrival we were told they could not find the reservation. We showed them the confirmation form. They said sorry, we are full! We called a Chinese lady friend who...More

Thank Charles R
Response from 鸿华 张, 总经理 at Aloft Beijing HaidianResponded 7 November 2017

Dear Charles R, Thank you for staying at Aloft Beijing, Haidian and sharing your experience here. We sincerely apologize for the inconveniences happened during your stay. I have gone in details through your points with all our team in the hotel and I am personally...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room Service
Business Centre with Internet Access
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$78 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#409 Best Value Hotel in Beijing
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$78 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#409 Best Value Hotel in Beijing
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (171)
Room & Suite (32)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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Ml002
13 November 2015|
AnswerShow all 2 answers
Response from Fiona D | Reviewed this property |
Hi - Aloft, Haidian, Beijing is a Starwood Hotel. It's relatively affordable, rooms are nice, restaurant and service awful. Not my favourite hotel in Bejing. If you are a Hyatt Passport holder - the Grand Hyatt is much... More
0
Votes
Room Tips
"Ask for a room that faces the courtyard"
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"Their rooms are relatively small which makes adding an extra bed for a child may be a issue."
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""corner rooms are large and quieter""
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"do not stay in this room. Check for mold around the A/C unit and also dusts collecting around the room."
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